Lucky Orange Heatmaps & Replay for Shopify

Lucky Orange Heatmaps & Replay

Spot friction and optimize confidently with visual data.
Rating
4.7
Feedback
879
Reviews
Chart
#58
Shopify

All reviews

5 / 5 Share
Aug. 6, 2024

I've been using Lucky Orange on and off for a few years now and have not found an app that is as intuitive and easy to use as Lucky Orange to view what my customers are looking at. Having an exceptional website is crucial in this era of marketing as the standards for e-commerce are as high as ever in consumers' eyes. Lucky Orange allows me to understand the pains and weaknesses in my website. Its new AI feature is also great! Customer service is super responsive and effective at solving my problems. Highly recommend, and you should have Lucky Orange forever as long as your e-commerce website is up.

Store Using app Total reviews Average rating
Sweatfully Over 2 years 14 5.0
Developer Reply

Wow! Thank you for sharing the Lucky Orange love. We've already shared it with the rest of our team. You're right - it's crucial in this era to make your website the best it can but, and you can take out the guessing with visitor behavior. We're thrilled that we're enjoying our new Discovery tool! We love using it too! Thanks again for taking the time to leave us a review, and don't hesitate to reach out if you need anything. Cheers - Emilia from Lucky Orange

5 / 5 Share
Aug. 5, 2024

Fantastic customer service team. App is quick to setup and really helps you get to grips with your customers!

Store Using app Total reviews Average rating
Eyelash Emporium 5 days 4 5.0
Developer Reply

Thank you for such kind words! We take pride in providing our customers with both great technology and customer support. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share
Aug. 4, 2024

So far I've had a great experience using Lucky Orange with my shopify store. It's helped me to learn about user behavior on my site and has already led to making adjustments to address issues that I've observed. The ability to view individual user behavior as they click on pages, links or scroll through a page has been invaluable for helping me to approach my site design in a new way. Highly recommend.

Store Using app Total reviews Average rating
Art By Francis 7 days 1 5.0
Developer Reply

Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Thank you for your review and recommendation, and we’re here should you need anything else! Cheers - Emilia from Lucky Orange

5 / 5 Share
July 28, 2024

Great insights into my customers' behavior!

Store Using app Total reviews Average rating
Author Valerie Pepper 6 days 1 5.0
Developer Reply

Thank you so much for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
July 26, 2024

We use this app daily for our online solar store, CDN Solar www.cdnsolar.ca This is a must-have for analyzing website activity! Justin from the support team answered our questions right away and has been incredibly helpful. Highly recommend it!

Store Using app Total reviews Average rating
CDN Solar Over 1 year 2 5.0
Developer Reply

I’m so glad we were able to assist you! We’re always here to help our customers be as successful as possible, both now and in the future. Thank you for your review and recommendation, and don’t hesitate to reach out should you have any questions. Happy tracking! Cheers - Justin from Lucky Orange

5 / 5 Share
July 24, 2024

so far, so great! really simple integration and onboarding. Justin was super accessible and helpful right away.

Store Using app Total reviews Average rating
down etc 28 minutes 2 5.0
Developer Reply

Those are words we love to hear! We can't wait to see how visitor behavior helps you transform your website. I speak for the whole team in saying that we are always happy to help! Thanks for your review, and we're here if you need anything. Cheers - Justin from Lucky Orange

5 / 5 Share
July 18, 2024

Provides great data!

Store Using app Total reviews Average rating
dome BEAUTY 11 months 4 4.0
Developer Reply

It sounds like you’ve been able to dive right into the insights and find ways to improve your store. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way. Cheers - Jordan from Lucky Orange

5 / 5 Share
July 18, 2024

Love the communication, response time and overall service experience. Got invaluable data about my website. Just need to analyze it :)

Store Using app Total reviews Average rating
wellskino 17 days 1 5.0
Developer Reply

Thanks for leaving us a review! We love that we could impress you with our technology and support. Our team loves to help our customers get as much as they can from Lucky Orange, and it sounds like you're already getting value from seeing what people really do on your Shopify store. Thanks again for your review! Cheers - Justin from Lucky Orange

5 / 5 Share
July 11, 2024

Lucky Orange is great, helps to see what customers are looking at, clicking on and where we can improve our site. Highly recommended

Store Using app Total reviews Average rating
Outlap.com.au 2 months 1 5.0
Developer Reply

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and recommendation and don’t hesitate to reach out if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share
July 11, 2024

We recently migrated from BigCommerce to Shopify, and we applied what we learned about our customer's behavior on BC to our Shopify store design. Our developers appreciated we had the app in place, and I think it made our page design process easier. Well worth connecting this app to learn more about your customer behavior, and we will continue to use as we review the design changes on our store site.

Store Using app Total reviews Average rating
Inspired Nutrition 6 days 2 5.0
Developer Reply

Thanks for taking the time to leave us a review! These are words we love to hear. Visitor behavior is a perfect tool for anyone designing their store. Learning exactly what people do and experience on your website makes it easy to spot pain points that make it difficult for them to convert. Thanks again for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
July 10, 2024

it works perfectly, I love it

Store Using app Total reviews Average rating
ANCEL About 2 months 6 5.0
Developer Reply

Seeing exactly what your visitors and customers do and experience on your website with Lucky Orange can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
July 10, 2024

Really enlightening insights, very easy to install and navigate. Also, a great help to get a call to discuss additional functionality.

Store Using app Total reviews Average rating
ARTMARTIAL 5 days 2 5.0
Developer Reply

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology and onboarding. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share
July 8, 2024

Store Using app Total reviews Average rating
Karen Pearse Home 25 days 1 5.0
Developer Reply

Happy to earn your five-star rating! If you need anything, please don't hesitate to reach out to our team. Thanks again! Cheers - Emilia from Lucky Orange

5 / 5 Share
July 7, 2024

Thanks to Lucky Orange and Emilia, we have a much clearer picture of how to optimize our website for conversions. The platform is intuitive, and the data it provides is incredibly valuable for understanding user behavior.

Store Using app Total reviews Average rating
PerthCoffeeExchange Almost 2 years 6 5.0
Developer Reply

Thanks for your review! Love that Lucky Orange provided the missing piece to your conversion funnel. It's always amazing to get a peek behind the digital curtain to reveal pain points and conversion killers. Thanks again for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
July 4, 2024

Store Using app Total reviews Average rating
Developer Reply

Thanks for leaving us a rating! We love to earn your five star rating and hope to continue to impress you with our visitor behavior and insights! Thanks again for your rating, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
July 3, 2024

First day in and I'm impressed. Interface is intuitive and lovely, and the support is great. Most importantly, it does exactly what we were hoping it would and more. I can't help smiling watching real customer sessions - so cool!

Store Using app Total reviews Average rating
Aquatell Canada About 9 hours 9 4.8
Developer Reply

We love to impress our users from the very start! Being able to see how your visitors interact with your store first hand can make all the difference. Nothing feels better than finding ways that make your customer experience better than ever! Thanks for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share
July 2, 2024

Great customer service. Invaluable data gathered that will help take my business to the next level.

Store Using app Total reviews Average rating
Butter & Lye 5 days 1 5.0
Developer Reply

Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love. Cheers - Jordan from Lucky Orange

5 / 5 Share
July 2, 2024

Always a pleasure to work with these guys! Prompt replies when I have questions and I really love the tracking and replay Lucky Orange offers. It even can see if somebody added something to they cart.

Store Using app Total reviews Average rating
Nayestones Over 2 years 3 5.0
Developer Reply

The pleasure is all ours! We love answering any questions our users may have, and we're always here to support them. It's great to hear that getting the front row seat to watch visitors interact is giving you the insight you need to optimize your store. Thanks for your review, and we're here if you have any questions! Cheers - Justin from Lucky Orange

5 / 5 Share
June 30, 2024

The app is excellent but I have not yet experienced it's full potential as I am just starting and there is no real traffic yet on the site. But I would like to continue with it going ahead.

Store Using app Total reviews Average rating
Elegant Emulations 28 days 3 5.0
Developer Reply

These are words we love to hear! We strive to make all users describe Lucky Orange as "excellent!" As you spend more time in Lucky Orange, we would be happy to give you a free 15-minute tour of Lucky Orange to introduce you to our 20+ features, including our newest feature called Discovery. Simply reply to my last email referencing this review, and you'll be able to find the time that works best for your schedule. Thanks for your review, and don't hesitate to reach out if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share
June 28, 2024

Very good

Store Using app Total reviews Average rating
Electric Melody Store 6 months 1 5.0
Developer Reply

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything! Cheers - Justin from Lucky Orange

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