Lucky Orange Heatmaps & Replay
All reviews
Customer service is very responsive. I was able to figure out what was going on with our conversion fairly quickly upon installing. This has given my business such valuable insight.
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Emilia from Lucky Orange
So far this app is working pretty well, but I’ve only used it on a site in development. Looking forward to seeing what it can do in live mode.
Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything! Cheers - Justin from Lucky Orange
Very helpful!! Walked me through everything I needed help with. Very quick and easy.
I love talking with our customers about how to best leverage Lucky Orange! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Emilia from Lucky Orange
So far this app has been helpful in identifying areas on the website we need to improve by seeing at what stage do visitors leave our site. I added a second site to Lucky Orange and the Emilia was super patient and helpful with the installation as I was having some difficulty.
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything! We're always happy to assist and are just an email away. Cheers - Emilia from Lucky Orange
La présentation a été claire et m'a fait découvrir certaines fonctionnalités que j'ignorais.
Merci beaucoup! Santé - Emilia de Lucky Orange
After trying a couple apps this is the best. The heatmaps and replay functionality are the best i've found and very helpful for optimization.
It's an honor to earn the title of "the best!" Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Heatmaps and session recording let you visually see exactly what people do and experience on your website. Thanks for your review, and happy tracking! We're only an email away should you need anything! Cheers - Emilia from Lucky Orange
Honestly I am still new to this app and to Shopify. But from what I have experienced so far I am very grateful for lucky orange and the information it can provide me. I rated 5 stars because so far I found it easy to navigate and I am using the free version and finding it working well for my needs. I am looking forward to using it more
Thanks for your review and thrilled to earn your five stars! It sounds like you've already been able to dive in to find the insights you want and need. To get even more from Lucky Orange, make sure you schedule your free tour of our app! One of our experts will make sure everything is set up and show you the ins and outs of our features. Simply reply to my last email to find the best time that fits with your schedule for your free tour! Thanks again for your review, and we're here if you need anything! Cheers - Justin from Lucky Orange
Der Einstieg ist sehr einfach und man wird gut geführt. Das simple Handling ist ein großes Plus. Auch installation usw. ist super einfach! Lob dafür! Für eine vollumfassende Auswertung liegen mir noch zu wenige Daten vor, aber ich bin sehr positiv angetan vom Look. Sehr viel besser als Konkurrenzprodukte! Danke und lieben Gruß
Das sind Worte, die wir gerne hören! Wir freuen uns zu hören, dass Sie Lucky Orange nutzen konnten, um die Besucherdaten zu erhalten, die Sie möchten und benötigen, um Ihre Website zu verbessern. Vielen Dank für Ihre Bewertung, und wir sind hier, wenn Sie Hilfe benötigen! Vielen Dank nochmals - Justin von Lucky Orange.
This app is full of good information to track what users are doing on your Web site. And the recordings allow you to see the actual clicks. Very helpful in our continual Web site improvement.
Thanks for the sharing the Lucky Orange love! We love to hear that you've been able to get the visitor insight you need from Lucky Orange. Getting the front row seat to see everything people did and experienced on your Shopify store gives you the information you need to make improvements. Thanks again for your review, and don't hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
We previously used HotJar, but changed over to Lucky Orange due to the integration with Shopify. Glad we did! It is much easier to you and and has a lot more features available. Really like the filters and heat maps for both desktop and mobile. In addition, like the customer profile information to see repeat customers within the data storage limit. I was very impressed with how the break out the events and provide tagging as well. Highly recommend!
Thanks for sharing the Lucky Orange love! We love to raise the bar high when it comes to conversion optimization tools, and it sounds like we've accomplished it! Our team has worked hard to not only bring you amazing conversion optimization features like filters, session recordings and heatmaps (to name a few) but also create a seamless integration with Shopify. Thanks again for this glowing review, and don't hesitate to reach out if you need anything. Happy tracking! Cheers - Jordan from Lucky Orange
Lucky Orange is such a hidden gem! We had an onboarding call with Justin Tomlinson who showed us all the features of the app and I'm blown away! I'm especially impressed by the heatmap feature and the recordings as I know it'll help us find areas of improvement. Justin was very patient and answered all our questions.
Thanks for leaving us a review! It's great to hear Lucky Orange referred to as a "hidden gem." We love that Lucky Orange helps you unlock the magic of visitor behavior and provides the insights you need to grow your business and Shopify store. Heatmaps and session recordings are our favorites too! :-) I'm always happy to answer any and all of your questions, and we're only an email away if you need anything else. Thanks again for your review, and happy tracking! Cheers - Justin from Lucky Orange
App is easy to use and offers a lot of services. It is like an all in one app. Very impressed! I recommend this app.
Thank you so much for your kind works! We love when we can wow our users. Visitor behavior is invaluable when it comes to your Shopify store and making sure your visitors get the best experience possible. We appreciate your kind words, and please don't hesitate to reach out if you need anything. Thanks again! Cheers - Emilia from Lucky Orange
Great Products and, and 10/10 for the custommer service !!
These are words we love to hear! We aim to impress our users with our technology and support, and it sounds like we were able to accomplish that! Can't wait to see how visitor behavior insights help you grow your website. Thanks for your review, and we're here if you need anything! Cheers - Justin from Lucky Orange
I am about to start using it
That's great! As you dive into visitor behavior, don't hesitate to reach out if you need anything! Thanks for leaving us a review! Cheers - Emilia from Lucky Orange
Support is great Easy to use Helpful insight to understand our customer base
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for leaving us a review, and we're here if you need anything. Cheers - Justin from Lucky Orange
Implementierung war super einfach in Shopify. Lucky orange hilft mir, das Verhalten der Kunden die meine Webseite besuchen besser zu verstehen. Nun hoffe ich bald besser Conversions zu haben mit den neuen erlangten insights. Auch sympathisch, dass sie ein Gratisversion anbieten. Somit kann man die App einfach testen und auch als Kleinunternehmen kostengünstig Daten generieren/visualisieren.
Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Sie die Implementierung von Lucky Orange in Shopify so einfach und die Analyse des Kundenverhaltens so hilfreich empfunden haben. Wir hoffen, dass die gewonnenen Erkenntnisse zu höheren Conversions führen werden. Unser Gratis-Plan ermöglicht es auch kleinen Unternehmen, wertvolle Daten zu generieren und zu visualisieren. Wir freuen uns, dass Sie Lucky Orange nutzen! Cheers - Emilia from Lucky Orange
Highly Recommend the app if you want to uplift your store's performance!
Thanks for your review and recommendation! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should you need anything! Cheers - Emilia from Lucky Orange
Fast and efficient customer service. Product is great tracking your customer and seeing the funnel work. Still at the early stage but reviewing my traffic has given me insight on what to improve on the website.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our technology and support. Thanks for this glowing review, and happy tracking! Cheers - Emilia from Lucky Orange
Downloaded this app and this SLOWED DOWN our entire store. Making matter worse, we already paid the premium version for 1 year, and they are not replying about a refund. This app took thousands of dollars from us! We will be contacting shopify for further escalation if we dont hear back from the app developer.
We appreciate your feedback. Our team has been actively working with you to address your concerns. We look forward to continuing the conversation with you to allow our developers to research your experience and make sure we get a resolution for you here soon. Lucky Orange is designed to have minimal impact on your site speed. Our tracking code loads asynchronously, meaning it doesn't load on your site until the essential elements have fully loaded and are fully functional. In comparison with other conversion rate optimization tools, Lucky Orange continues to receive the highest marks in Yottaa's annual report, indicating that our software has little to no performance impact on website speed. I'd be more than happy to discuss this further with you when we connect. In the meantime, here’s the link to the report if you are interested in reading it: https://www.yottaa.com/thank-you-for-downloading-the-annual-ecommerce-technology-buyers-guide/. Best Regards - Kelsey from Lucky Orange
Emilia was fantastic! She responded immediately to my email and she also answered my question so I was able to complete what I was doing!
Thank you for such kind words! My team and I are always happy to help our users. Visitor behavior is such an asset to your digital toolbox, and it uncovers so many hidden pain points that can impact sales. Thanks again for your review, and don't hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
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