Lucky Orange Heatmaps & Replay for Shopify

Lucky Orange Heatmaps & Replay

Spot friction and optimize confidently with visual data.
Rating
4.7
Feedback
802
Reviews
Chart
#78
Shopify

All reviews

5 / 5 Share
Feb. 11, 2024

I would recommend this app. Because it's features let us understand the customer behaviour.

Store Using app Total reviews Average rating
Genova Industrial 5 days 4 5.0
Developer Reply

Thank you for your review and recommendation! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 7, 2024

Emilia was terrific explaining how to maximize the benefits of using Lucky Orange!

Store Using app Total reviews Average rating
Amigo Foods Store 1 day 2 5.0
Developer Reply

Thank you for such kind words! I love helping our users get the most out of their Lucky Orange, and I'm glad you found it so beneficial! Visitor behavior can make all of the difference in improve your Shopify store, and Lucky Orange provides you with the tools to see how visitors interact. Thanks again for your review, and don't hesitate to reach out should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 6, 2024

Lucky Orange gives us tremendous insights into how customers are interacting with our site. We have already made changes based on this data which have paid off immediately!

Store Using app Total reviews Average rating
Samsara Cycle 6 months 5 5.0
Developer Reply

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for your review! Always here if you need anything from our team. Happy tracking Cheers - Emilia from Lucky Orange

4 / 5 Share
Feb. 6, 2024

Very useful tools. Sometimes it has issues rendering the images, but overall it's pretty good.

Store Using app Total reviews Average rating
Distreo 7 days 1 4.0
Developer Reply

We're thrilled that you've been able to get valuable data from Lucky Orange. It's incredible to see how people are using your website and where they click/scroll/etc. Regarding the issue you described, please reply to my last email. This will allow my team to research and identify what could be going on. I look forward to hearing from you soon! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 5, 2024

Great insight into customer behavior.

Store Using app Total reviews Average rating
My Site Plan Almost 3 years 10 4.6
Developer Reply

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Thanks again for your review, and we're here if you need anything. Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 5, 2024

My experience with this App great. I like the fact I am able to watch customers in real time moving through my website, and can also conduct live interactions with the customers as they shop. I highly recommend this App for analyzing your data in its live form

Store Using app Total reviews Average rating
Baby Dolls Beauty 3 months 2 5.0
Developer Reply

We're thrilled to hear about your positive experience with our app! It's fantastic that you're enjoying the real-time customer interaction and data analysis features. We're committed to providing tools that empower businesses to engage with their customers. Thank you for your review and recommendation! Cheers - Emilia from Lucky Orange

5 / 5 Share
Jan. 31, 2024

Jordan was awesome, customer service was top tier, Jordan took the time to explain everything with me and answered my questions, Jordan also offered future assistance when I need it, his customer service was 10 out of 10

Store Using app Total reviews Average rating
Marcal Fragrances 2 days 2 5.0
Developer Reply

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange

5 / 5 Share
Jan. 28, 2024

We mainly use it for Heatmap and customer recordings. This is very useful and provides great insights into customer behaviours.

Store Using app Total reviews Average rating
VKB-SIM Australia 3 days 5 5.0
Developer Reply

Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share
Jan. 27, 2024

Amazing job guys! Exactly what I was looking for. I needed to test my landing pages and see where the gaps were.

Store Using app Total reviews Average rating
Einkpads About 3 hours 2 5.0
Developer Reply

We're delighted to hear that Lucky Orange helped you improve your website's performance! Understanding visitor behavior is crucial for optimizing your Shopify store and landing pages, and we're glad to hear that Lucky Orange could assist you in achieving your goals. Thank you for this review, and let us know if you need anything! Cheers - Kelsey from Lucky Orange

5 / 5 Share
Jan. 21, 2024

I had a great experience chatting with Emilia. She was thorough giving me explanations of how to use the platform and followed up with some useful blog posts regarding my concerns.

Store Using app Total reviews Average rating
Sashamama Wellness About 20 hours 3 5.0
Developer Reply

Thank you for such kind words! We strive to provide all of our customers with a great product and great support. I’ve shared your glowing review with our team - hearing feedback like this makes us realize how important it is to keep working hard for customers like you. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Emilia from Lucky Orange

3 / 5 Share
Jan. 19, 2024

I would hesitate to recommend this app. While I like the user interface, navigability, and key features, I do not like the search functionality, the heat map does not map properly as you scroll lower on the page, and most importantly, the price is extremely high for the low visitor limits.

Store Using app Total reviews Average rating
Sleepology Mattress Shop 9 months 5 4.6
Developer Reply

As a full suite of conversion rate optimization tools that scale with you in pricing as your business grows, Lucky Orange focuses on optimizing our pricing to strike a balance of affordability for our customers and providing high-quality support while innovating and adding new features to our product. We’d be happy to walk you through 20+ tools that are included in the price of your plan, plus discuss your search and heatmap issues. Please email us at [email protected] or respond to the email we sent you so we can connect and start having these conversations right away! Best regards - Bradley from Lucky Orange

5 / 5 Share
Jan. 19, 2024

I had a great experience with Lucky Orange and now that I have been over the things I was not understanding with Justin Tomlinson, all seems great. I really suggest it to any shop owner wanting to understand the traffic in their stores, even if you are just starting.

Store Using app Total reviews Average rating
The-Ski-Guru HOME Over 1 year 2 5.0
Developer Reply

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. When you can see what’s happening on “the other side of the screen,” you get a front seat to your customers’ online interactions. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share
Jan. 16, 2024

Store Using app Total reviews Average rating
Aussie Choice Supplies 2 days 2 5.0
Developer Reply

Thanks for leaving us a rating! Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Let us know if you need anything! Cheers - Bradley from Lucky Orange

5 / 5 Share
Jan. 14, 2024

great app!

Store Using app Total reviews Average rating
Developer Reply

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything! Cheers - Emilia from Lucky Orange

4 / 5 Share
Jan. 9, 2024

It was good to see customers behaviors on my website. But some interactions were cut off or didn’t record.

Store Using app Total reviews Average rating
ScentedByShayian 8 days 4 4.8
Developer Reply

Thanks for leaving us a review! Visitor behavior can make such a difference in improving your Shopify store. Regarding the interactions, could you please send an email to our team at [email protected]? We'll look at what's going on! Thanks again for the review. Cheers - Emilia from Lucky Orange

1 / 5 Share
Jan. 9, 2024

I installed the demo version and it consistently told me I was in Atlanta GA when I am in FL (not on vpn and even tried from my TMO hotspot, still shows Atlanta). There are several bugs they need to fix!

Store Using app Total reviews Average rating
My Web Concepts 5 days 6 3.7
Developer Reply

We appreciate your feedback. Lucky Orange uses a GeoIP database to determine the location of people who come to your website, including yourself. Your location can be skewed by a variety of factors, such as using a hotspot. T-Mobile typically routes internet traffic through their network to a centralized location. As a result, your location may appear different in Lucky Orange than it really is. There are other factors that may contribute as well, and our engineers would like to learn more about the discrepancies you experienced to find a resolution. Please reply to my last email at your earliest convenience to initiate the investigation. I look forward to hearing from you soon. Best Regards - Bradley from Lucky Orange

5 / 5 Share
Jan. 5, 2024

I’m so exciting to get the data from my website and found Lucky Orange to be amazing from the first meeting! Thank you

Store Using app Total reviews Average rating
Limeberry Designs 5 days 3 5.0
Developer Reply

Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review and are here if you need anything! Happy tracking! Cheers- Emilia from Lucky Orange

5 / 5 Share
Jan. 4, 2024

All good!

Store Using app Total reviews Average rating
KAYNWAY 7 days 1 5.0
Developer Reply

Thank you for your review! Accessing what your visitors and customers do on your Shopify store is so rewarding. Happy tracking, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Dec. 28, 2023

わかりやすい

Store Using app Total reviews Average rating
Sodachi歯科 2 days 1 5.0
Developer Reply

ありがとう! - Emilia from Lucky Orange

5 / 5 Share
Dec. 20, 2023

i was using another platform but I love Lucky Orange Ui a lot better and gives more data. This is the best one i have used

Store Using app Total reviews Average rating
GREEN CARD NATION 5 days 3 5.0
Developer Reply

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else. Cheers - Jordan from Lucky Orange

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