Lucky Orange Heatmaps & Replay
Spot friction and optimize confidently with visual data.
Rating
4.7
feedback
838
chart
#9
All reviews
Review RSS Feed
June 7, 2023
Our team loves the simple user-friendly interface, they've made it very easy to understand customer behavior with the recordings, heatmaps, and custom tags.
These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for taking the time to leave us a review! Please let us know if you need anything! Cheers - Emilia from Lucky Orange
June 6, 2023
I have used Lucky orange for a while and also in the past too.. It works, it's simple to use and you can see what your customers have been up too! Support is good too
Thank you for your business! Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking! Cheers - Emilia from Lucky Orange
June 6, 2023
Getting unique insights from Lucky Orange has really helped optimising our website for a smooth user experience. We are also very happy with the quick and helpful replies from their Customer Service. Definitely recommending this app!
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking! Cheers - Emilia from Lucky Orange
June 21, 2025
Instantly worth installing this. We started to get insights about customer behavior on our site that solved a lot of mysteries for our team! I would highly recommend Lucky Orange to anyone
We're thrilled to hear that Lucky Orange provided instant value by delivering enlightening insights about your customers’ behavior. Thank for your review and recommendation. We’re here to help solve more 'mysteries'! Cheers - Jordan from Lucky Orange
May 30, 2023
Lucky Orange provides a wide breadth of data and insights to understand how customers are interacting with our website. The heat maps are great and easy to comprehend. They also have many other tools that were a welcome value add! Super easy set up and customer service has been great.
Using app
6 days
Total reviews
4
Average rating
5.0
Thank you for your kind words and recommendation! We love to impress our customers with our technology and support. Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thanks again for your review! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way! Cheers - Emilia from Lucky Orange
May 25, 2023
Lucky Orange support team was super helpful!!! Loved how they were quick to answer all my questions and even were willing to help me set up my account via zoom calls. They were so accommodating :) The app is great so far, easy to navigate and watch session replays - love that you can speed up the replays and skip inactivity.
Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else! Cheers - Emilia from Lucky Orange
May 23, 2023
Fast service from Justin in setting up the announcement feature. Brilliant app with great customer service!
Justin here! Glad to have helped with the announcement feature - we love impressing our customers with our technology and customer service. Thanks for youre review! Cheers - Justin from Lucky Orange
May 23, 2023
Great experience with Lucky Orange so far, we are planning to upgrade to the paid plan and can't wait to use it to further analyze our customers' journeys on our site!
These are words we love to hear. Thanks for your review, and we're grateful for your business. We're here should you need anything! Happy tracking! Cheers - Emilia from Lucky Orange
May 17, 2023
Very thorough and useful insights on how visitors navigate our website. Huge time-saver - I highly recommend this app and all its amazing features!
Thank you for your review and recommendation! Visitor behavior can make all the difference in improving your website. Plus time is valuable, especially when you're growing a business. We love to help you save time and grow sales! Thanks again and happy tracking! Cheers - Emilia from Lucky Orange
May 9, 2023
Really surprised. Works well!. It solves the pain of figuring out how your customers use your website beyond google analytics. 5/5. The welcome support is really good as well.
Thank you for the positive review! We're thrilled that our solution exceeded your expectations and helped you gain insights beyond Google Analytics. We appreciate your 5-star rating and are glad you found our support welcoming and helpful. Cheers - Jordan from Lucky Orange
May 8, 2023
Great experience so far. App is loaded with lots of useful features and Justin has been a huge help getting us started. Excited to see how Lucky Orange can help us improve!
Thanks for the kind words! I'm glad you're having a great experience. I'll be here to assist you every step of the way. Let's work together to unlock the full potential of Lucky Orange for your website! Cheers - Justin from Lucky Orange
May 5, 2023
Great app, super clear and useful. Great communication with their customer service. I would definitely recommend it.
We're thrilled to hear that you found our app clear and useful. Thank you for your review and recommendation! Our customer service team is always here to assist you. Cheers - Emilia from Lucky Orange
April 21, 2023
We've been using Lucky Orange for the past 5 years and have had a great experience. Their interface allows us to watch our clients journey through our site, highlights where they are going and what buttons they are clicking on. It's allowed us to re-frame our layout to give our clients the best experience possible and ultimately lead to more conversions. Bradley and his team are amazing, highly recommend!
WOW! Thank you so much for your review and business over all these years. Thrilled to hear that Lucky Orange has helped you optimize your store’s layout and improve your clients' experiences. We're grateful for your continued support and look forward to serving you and your team in the future. Cheers - Bradley from Lucky Orange
April 20, 2023
I am very satisfied with the Lucky Orange App. It is amazing to have so much data on user interactions with my shopify site and this data can really be used to optimze a store. I love watching the video recording sessions of customer interactions as well as seeing the heatmap. It was great that Lucky Orange wanted to have a short introduction call shortly after the app was installed. Emilia was so helpful and really explained how to use the app and the data obtained from it - thank you Emilia! So glad I installed this app! Arnoux vdW
Thank you for taking the time to share your positive experience with Lucky Orange! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review and recommendation! We appreciate your support and look forward to serving you and your business in the future. Cheers - Emilia from Lucky Orange
April 18, 2023
Based on the demo we did and our support call with Emilia this app seems like it will be super useful for understanding our traffic and optimizing our website and conversions!
Thank you for your review! We're glad that our demo and support call showcased Lucky Orange's potential in understanding traffic and optimizing your website and conversions. Enjoy using the app! We’re here should you need anything! Cheers - Emilia from Lucky Orange
April 18, 2023
Based on the demo we’ve seen, Lucky Orange seems like a great product with a variety of useful features. We are looking forward to using the app and hope it will help us improve our website.
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Emilia from Lucky Orange
May 8, 2024
Really easy integration via the Shopify plug in and the customer service is super accessible. Keen to ensure you get the most from Lucky Orange!
Thank you for your review! We love that we’ve been able to impress you with an easy installation, onboarding, customer service and technology. We’re here if you need anything else! Cheers - Justin from Lucky Orange
April 4, 2023
Easy to install and very responsive customer service. The product products very useful reports and intelligence on traffic on our website.
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
March 26, 2023
A lot of great tools to help with insight. Well supported and intuitive to get up and running. Customer support is very helpful!
Thrilled to hear that your gaining insight into your visitor behavior with Lucky Orange. Thank you for the five-star review and kind words. Please don't hesitate to reach out if there's anything else we can help you with! Cheers - Bradley from Lucky Orange
March 24, 2023
There is so much information within Lucky Orange that a couple of clicks through the app certainly do not do it justice. We are most excited to examine more closely the customer behavior online. The screen captured videos of every customer's experience on the website is very cool. It will enable us to target very specific areas of website communication that other wise we would not know. Great product!
Thank you for the five-star review! Glad you are discovering insights about your visitor's behavior with Session Recordings. Please don't hesitate to reach out if there's anything we can help you with! Cheers - Bradley from Lucky Orange