Lucky Orange Heatmaps & Replay
Spot friction and optimize confidently with visual data.
Rating
4.7
feedback
841
chart
#27
All reviews
Review RSS Feed
Nov. 7, 2022
We just added Lucky Orange to our Shopify account and it seems to be very user friendly and detailed. We need a reliable way to track our page views, traffic etc. in order to improve and update our site.
Thank you for your kind words! Having a visual representation of the user journey on your website can have an immediate impact on discovering where you should optimize. We're here if you need anything! Cheers - Bradley from Lucky Orange
Nov. 7, 2022
Fantastic app. Sometimes it doesn't show accurate data but we get responses from their support pretty quick and resolve it. For the money this is a no-brainer. Support is a bit lacking bc they hide the support button.
Thank you so much for the five-star review! So glad our team was able to get that sorted out for you and resolve the issue. Please don't hesitate to reach out if there's anything else we can help you with! Cheers - Bradley from Lucky Orange
Nov. 1, 2022
Just downloaded this app yesterday and what an amazing experience. Very user friendly. Highly recommend.
We always love to hear that using Lucky Orange has been an "amazing experience"! Thank you for your five-star review and recommendation. We're always here if you need anything! Cheers - Bradley from Lucky Orange
Oct. 27, 2022
It was easy to install and it has been easy to use. We have no complaints at this time and we look forward to optimizing our use of these tools.
Thank you for the five-star review and feedback! Using tools like heatmaps and session recordings to optimize your website can significantly impact your conversion rate. As you continue to use Lucky Orange, please don't hesitate to reach out if there's anything we can help you with! Cheers - Bradley from Lucky Orange
Oct. 24, 2022
support helped me and answered questions in a few minutes. very helpful and i highly recommend giving this ap a shot
Thank you for your five-star review! So glad our team was able to answer your questions. Please don't hesitate to reach out if there's anything else we can help you with. Cheers - Bradley from Lucky Orange
Oct. 21, 2022
I've used Lucky Orange for the past 3 shopify website I've set up! it works great, easy to get heatmaps and see where customers clicks but also videos to see the customer journey! highly recommend to add to any new or existing shopify stores!
Thank you so much for the five-star review! Always awesome to hear that you're using Lucky Orange on multiple stores to understand your website visitors' behavior. Please reach out if we can help in any way! Cheers - Bradley from Lucky Orange
Oct. 19, 2022
Emilia did a great job of helping us understand Lucky Orange and the available features to help us perfect our shopping experience for our customers. Would highly recommend!
Thank you for the five-star review! I'll pass along your kind words. Using CRO tools to better understand your visitor's behavior can significantly impact your business. We're here if you need anything else! Cheers - Bradley from Lucky Orange
Oct. 18, 2022
The Lucky Orange has been great and showed us how to filter recordings by source, segment, and custom event allowing us to see the behaviors and clicks we were looking for! Thank You!
Thank you so much for the five-star review and feedback! Please don't hesitate to reach out if there's anything we can help you with. Happy tracking! Cheers - Bradley from Lucky Orange
Oct. 17, 2022
This app is amazing! Great to see how my customers interact with my site and shows me the pages and products they interact with the most. Customer service is great! Lost service due to an employee messing with the app and Jordan got us back up and going in no time.
Thank you for the five-star review! Discovering how your website visitors use your site can provide valuable insights to increase your conversion rate. So glad Jordan was able to help you out. Please don't hesitate to reach out if there's anything else we can help you with! Cheers - Bradley from Lucky Orange
Oct. 5, 2022
I wanted to know how customers were using our website and why our visitors were high but our conversion rate was low. Lucky Orange has a really cool feature where you can watch a screen recording of how customers are interacting with your website. It has been so helpful when trying to determine what we need to do to increase our conversions!
Thank you for the five-star review! Using sessions to understand visitor behavior on your site is a great way to discover what to fix to increase your conversion rate. Please don't hesitate to reach out if there's anything we can help you with! Cheers - Bradley from Lucky Orange
Sept. 28, 2022
Great UX, very easy to use and very powerful tool to optimize sales. It's also quick and responsive.
Thank you so much for the five-star review! Using tools like our heatmaps and sessions is a great way to discover pain points in your customer's experience and optimize your site. We're here if you need anything! Cheers - Bradley from Lucky Orange
Sept. 26, 2022
I use this app daily to monitor my ads, what people are coming in from, what posts/ads are driving the traffic and also where they are falling off. I still have a lot to learn on it but I'm excited to keep learning!
Thank you for the five-star review! This is precisely the type of situation we made this app for! Understanding how your visitors get to your site and what they do once they're there can help you find pain points in your customer's experience. Please reach out if there's anything we can help you with! Cheers - Bradley from Lucky Orange
Sept. 20, 2022
They have very helpful customer service Just hopped off a call and the representative was supper nice any question she didn't know she didn't pretend she knew (like a lot of egoistic saas companies) She just authentically answered no one ever asked me that I will need to ask the development team.
Thank you for the five-star review! Our tools are most beneficial when our customers know how to use them. So glad you found your onboarding call helpful! Please reach out if there's anything else we can help you with. Cheers - Bradley from Lucky Orange
Aug. 31, 2022
I purchased this app for the heat map function, which has proved valuable in making a plan to optimize my customer's journey. Once implemented, I look forward to continuing to use the map to refine that experience. Although I have not yet implemented it, I do plan to selectively use the chat function. In all, the merchant experience with onboarding has been smooth.
Thank you so much for the five-star review! Using live chat as part of a conversion rate optimization strategy can provide invaluable insights into website visitors' behavior. Please reach out if there is anything we can help you with! Cheers - Bradley from Lucky Orange
Aug. 15, 2022
Provides a great level of insight for me as a new store owner. Very happy with the app, learning alot about my customers by using it
Thank you for the five-star review! Using conversion rate optimization tools to understand user behavior is key when optimizing your site. Please don't hesitate to reach out if there is anything I can help you with. Happy tracking! Cheers - Bradley from Lucky Orange
July 27, 2022
I used this app to better monitor user activity on my shopify store. Google Analytics is great for understanding traffic but Lucky orange is better for understanding user behavior.
Thank you for your five-star review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Please don't hesitate to reach out should we be able to help you with anything. Happy tracking! Cheers - Bradley from Lucky Orange
July 19, 2022
I tried to reach customer service for some time. Today I got a callback, and the help I requested was received. The follow-up call is set. So far, so good.
Thanks for your five-star review! So glad our team was able to connect with you and provide the help you needed. Thanks for sharing the Lucky Orange love! We’re always here should you need anything! Cheers - Bradley from Lucky Orange
May 24, 2022
This is great app. Very useful, and provide crucial analytics and website visitor patterns so we can know how to adjust our website. Great idea!
Thank you for taking the time to leave us a review! There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks again for your review and don’t hesitate to reach out if you need anything! Cheers - Jordan D from Lucky Orange
May 23, 2022
I used this app to review how my customers act when they are shopping on my website. It has a lot of useful information for me as a small business owner who just started!
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review and recommendation! We’re here if you need anything else. Cheers - Justin from Lucky Orange
March 25, 2022
I use this app to analyse our customer experience which works very well! I love that I can really understand our customer's journey as they work their way around the site. Would be great if it could be billed annually
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review and don’t hesitate to reach out if you need anything! Cheers - Justin from Lucky Orange