All reviews

Rating Breakdown

  • 5
    84% (701 ratings)
  • 4
    6% (50 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (35 ratings)

Reviews with Text

  • 98% (786)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2022

The app os far is very insightful. I have made changes to my website based on the interactions I've observed using Lucky Orange. Every bit helps with an online store. This app is another great tool.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

It's great to hear that you've already made changes to your website based on insights you gained from Lucky Orange! Please don't hesitate to reach out if there's anything we can help you with! Happy tracking! Cheers - Bradley from Lucky Orange

5 / 5 Share

Dec. 4, 2022

I simply love it. The level of granularity and depth that lucky orange provides, will allow me to get such good insight from my customers. It's gonna be a game changer for me! highl recommended

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the five-star review! So glad you're using our CRO tools to discover meaningful insights about your customer's behavior. Please don't hesitate to reach out if there's anything we can help you with! Cheers - Bradley from Lucky Orange

5 / 5 Share

Nov. 21, 2022

So far, I feel that Lucky Orange is a great beginners tool to analyze data (such as heat maps) and improve your shop over time. Lucky Orange is definitely scalable and I am excited to see where it takes my shop.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled that you're finding Lucky Orange intuitive to use. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. We look forward to being a part of your business's journey! We're here if you need anything! Cheers - Bradley from Lucky Orange

5 / 5 Share

Nov. 14, 2022

Really like this app - amazing way to visualise user journeys and optimise as you go. Great support too.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five-star review! We strive to provide all of our customers with a great product and great support. Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking! Cheers - Bradley from Lucky Orange

5 / 5 Share

Nov. 7, 2022

We just added Lucky Orange to our Shopify account and it seems to be very user friendly and detailed. We need a reliable way to track our page views, traffic etc. in order to improve and update our site.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! Having a visual representation of the user journey on your website can have an immediate impact on discovering where you should optimize. We're here if you need anything! Cheers - Bradley from Lucky Orange

5 / 5 Share

Nov. 7, 2022

Fantastic app. Sometimes it doesn't show accurate data but we get responses from their support pretty quick and resolve it. For the money this is a no-brainer. Support is a bit lacking bc they hide the support button.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the five-star review! So glad our team was able to get that sorted out for you and resolve the issue. Please don't hesitate to reach out if there's anything else we can help you with! Cheers - Bradley from Lucky Orange

5 / 5 Share

Nov. 1, 2022

Just downloaded this app yesterday and what an amazing experience. Very user friendly. Highly recommend.

Using app

About 15 hours

Total reviews

6

Average rating

5.0

Developer Reply

We always love to hear that using Lucky Orange has been an "amazing experience"! Thank you for your five-star review and recommendation. We're always here if you need anything! Cheers - Bradley from Lucky Orange

5 / 5 Share

Oct. 27, 2022

It was easy to install and it has been easy to use. We have no complaints at this time and we look forward to optimizing our use of these tools.

Store

Saltern

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five-star review and feedback! Using tools like heatmaps and session recordings to optimize your website can significantly impact your conversion rate. As you continue to use Lucky Orange, please don't hesitate to reach out if there's anything we can help you with! Cheers - Bradley from Lucky Orange

5 / 5 Share

Oct. 24, 2022

support helped me and answered questions in a few minutes. very helpful and i highly recommend giving this ap a shot

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your five-star review! So glad our team was able to answer your questions. Please don't hesitate to reach out if there's anything else we can help you with. Cheers - Bradley from Lucky Orange

5 / 5 Share

Oct. 21, 2022

I've used Lucky Orange for the past 3 shopify website I've set up! it works great, easy to get heatmaps and see where customers clicks but also videos to see the customer journey! highly recommend to add to any new or existing shopify stores!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the five-star review! Always awesome to hear that you're using Lucky Orange on multiple stores to understand your website visitors' behavior. Please reach out if we can help in any way! Cheers - Bradley from Lucky Orange

5 / 5 Share

Oct. 19, 2022

Emilia did a great job of helping us understand Lucky Orange and the available features to help us perfect our shopping experience for our customers. Would highly recommend!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the five-star review! I'll pass along your kind words. Using CRO tools to better understand your visitor's behavior can significantly impact your business. We're here if you need anything else! Cheers - Bradley from Lucky Orange

5 / 5 Share

Oct. 18, 2022

The Lucky Orange has been great and showed us how to filter recordings by source, segment, and custom event allowing us to see the behaviors and clicks we were looking for! Thank You!

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the five-star review and feedback! Please don't hesitate to reach out if there's anything we can help you with. Happy tracking! Cheers - Bradley from Lucky Orange

5 / 5 Share

Oct. 17, 2022

This app is amazing! Great to see how my customers interact with my site and shows me the pages and products they interact with the most. Customer service is great! Lost service due to an employee messing with the app and Jordan got us back up and going in no time.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five-star review! Discovering how your website visitors use your site can provide valuable insights to increase your conversion rate. So glad Jordan was able to help you out. Please don't hesitate to reach out if there's anything else we can help you with! Cheers - Bradley from Lucky Orange

5 / 5 Share

Oct. 5, 2022

I wanted to know how customers were using our website and why our visitors were high but our conversion rate was low. Lucky Orange has a really cool feature where you can watch a screen recording of how customers are interacting with your website. It has been so helpful when trying to determine what we need to do to increase our conversions!

Using app

About 20 hours

Total reviews

7

Average rating

4.6

Developer Reply

Thank you for the five-star review! Using sessions to understand visitor behavior on your site is a great way to discover what to fix to increase your conversion rate. Please don't hesitate to reach out if there's anything we can help you with! Cheers - Bradley from Lucky Orange

5 / 5 Share

Sept. 28, 2022

Great UX, very easy to use and very powerful tool to optimize sales. It's also quick and responsive.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the five-star review! Using tools like our heatmaps and sessions is a great way to discover pain points in your customer's experience and optimize your site. We're here if you need anything! Cheers - Bradley from Lucky Orange

5 / 5 Share

Sept. 26, 2022

I use this app daily to monitor my ads, what people are coming in from, what posts/ads are driving the traffic and also where they are falling off. I still have a lot to learn on it but I'm excited to keep learning!

Using app

11 months

Total reviews

8

Average rating

4.8

Developer Reply

Thank you for the five-star review! This is precisely the type of situation we made this app for! Understanding how your visitors get to your site and what they do once they're there can help you find pain points in your customer's experience. Please reach out if there's anything we can help you with! Cheers - Bradley from Lucky Orange

5 / 5 Share

Sept. 20, 2022

They have very helpful customer service Just hopped off a call and the representative was supper nice any question she didn't know she didn't pretend she knew (like a lot of egoistic saas companies) She just authentically answered no one ever asked me that I will need to ask the development team.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five-star review! Our tools are most beneficial when our customers know how to use them. So glad you found your onboarding call helpful! Please reach out if there's anything else we can help you with. Cheers - Bradley from Lucky Orange

5 / 5 Share

Aug. 31, 2022

I purchased this app for the heat map function, which has proved valuable in making a plan to optimize my customer's journey. Once implemented, I look forward to continuing to use the map to refine that experience. Although I have not yet implemented it, I do plan to selectively use the chat function. In all, the merchant experience with onboarding has been smooth.

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the five-star review! Using live chat as part of a conversion rate optimization strategy can provide invaluable insights into website visitors' behavior. Please reach out if there is anything we can help you with! Cheers - Bradley from Lucky Orange

5 / 5 Share

Aug. 15, 2022

Provides a great level of insight for me as a new store owner. Very happy with the app, learning alot about my customers by using it

Using app

13 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the five-star review! Using conversion rate optimization tools to understand user behavior is key when optimizing your site. Please don't hesitate to reach out if there is anything I can help you with. Happy tracking! Cheers - Bradley from Lucky Orange

5 / 5 Share

July 27, 2022

I used this app to better monitor user activity on my shopify store. Google Analytics is great for understanding traffic but Lucky orange is better for understanding user behavior.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your five-star review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Please don't hesitate to reach out should we be able to help you with anything. Happy tracking! Cheers - Bradley from Lucky Orange