Lumise ‑ POD Product Designer

June 19, 2024

Good

April 23, 2024

Vielen dank Andy für den Superschnellen Support jetzt funktioniert alles perfekt. Schnellkaufbutton ersetzt durch (Anpassen Button)

April 16, 2024

Jade and the rest of the Staff that helped me did an excellent job in resolving an issue I had with the app. They walked me through it and also did extra in removing some buttons I felt were not necessary. I recommend this app to creators like me. Thank you for the great work!

April 6, 2024

I recently had the pleasure of using this app and experienced firsthand the incredible support provided by Andy, a member of their support team. From the moment I installed the app, Andy was there to assist me every step of the way. I will rate 5/5

March 28, 2024

I really like it - It will work great for me. Andy with Lumise was very helpful in answering a few questions to get me going - Thanks!

Jan. 27, 2024

Andy from their product care was very helpful in setting up the button and answered all my questions. Good App to use! Thanks for the good support service.

Jan. 21, 2024

Andy helped install the software on my Shopify store he was very patient by providing to me all the information needed to use the app :)

Jan. 18, 2024

This app does not work. After integrating this app into my website, my checkout button broke and I was unable to make sales. The support team did not help me. If you want to install this app, think twice.

Jan. 8, 2024

Amazing product and team! I have been using this product for a few years now on Woo and revamping my site on Shopify currently and had a few quick questions which I got immediate help and professional communication. I love this product and team :)

Jan. 6, 2024

I recently reached out to the Lumise Support Team for assistance, and I must say, the experience was top-notch. The team was prompt, knowledgeable, and incredibly helpful. Special kudos to Andy, who went above and beyond to ensure my issue was resolved efficiently. Their dedication and professionalism truly made a difference.

Dec. 17, 2023

great service

Dec. 17, 2023

Their team is very helpful and friendly! Jade responded to my request quickly and had my technical issues resolved in a timely manner. Love their work very much.

Oct. 13, 2023

The Support-Team worker Andi make a very good support. Thats what we need in the beginning. Very good.

Aug. 29, 2023

Having integrated the Lumise Product Designer into our Shopify store, we've witnessed a significant enhancement in user engagement. The tool is intuitive, allowing our customers to unleash their creativity and design products to their liking. The interface is user-friendly, ensuring even those with minimal tech-savviness can navigate with ease. Moreover, the live support provided by the Lumise team is commendable, addressing queries promptly and efficiently. The app not only adds value to our store but also offers a unique shopping experience for our customers. Highly recommended for any e-commerce platform looking to offer personalized product designs.

Aug. 26, 2023

I believe it's a great app but is a little challenging to get started. Support is very good though. I just wish I would have made contact sooner.

July 19, 2023

10/10 for support from Andy & Jade! After having to fix a couple minor issues, these have been resolved in the matter of hours. Highly recommend.

Aug. 1, 2023

I have persisted with this app because I am optimistic and see that this could be a great app with some updates. It is not actually compatible with Shopify as it takes over the shopping cart/checkout entirely. So if you run other apps that require the cart and checkout to remain as standard, it will not work at al for your store. It sets up a shopping cart within the Shopify shopping cart so there are 2 checkout buttons. UPDATE: The developers have now been helpful with working on the coding for my store so that the messy checkout this app makes is better for our customers. This app does have plenty of possibility and potential and I still hope that in time the required improvements will be made, however it is a way off from actually being properly compatible with Shopify, especially if you sell items that do not require customisation along ones that do using this app. 1/8/23 - Updated and increased the rating from 1 to 3 stars.

June 14, 2023

very friendly and good customer support.. if you have a problem you will get help immediately.. i can only recommend it <3

April 9, 2023

This app has a major flaw - once a product is added to the cart, users cannot go back and add more products from the website. This is a critical feature that's essential for most stores, and the app is unusable without it. I urge the developers to fix this issue as soon as possible, otherwise, users will likely switch to better alternatives.

March 25, 2023

Easy to use app Installing was hard but their customer service is great. Agent Andy really helps me set up the application on my website.