All reviews

Rating Breakdown

  • 5
    91% (105 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)
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1 / 5 Share

April 9, 2023

This app has a major flaw - once a product is added to the cart, users cannot go back and add more products from the website. This is a critical feature that's essential for most stores, and the app is unusable without it. I urge the developers to fix this issue as soon as possible, otherwise, users will likely switch to better alternatives.

Store

Desedia

Using app

15 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 25, 2023

Easy to use app Installing was hard but their customer service is great. Agent Andy really helps me set up the application on my website.

Using app

13 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 20, 2023

Overall a good app. I have the Shopify version and the Woocommerce version. The woo commerce version is by far better. The Shopify version does not allow for stock images even though their advertising says it does. Also support is not a good. I would give the woocommerce version 4 stars and the Shopify 2-3.

Using app

3 months

Total reviews

1

Average rating

3.0

1 / 5 Share

Feb. 4, 2023

it's only works on the pc version and not working on the phone ! you should guys fix your app ! also support doesn't anwser me !

Using app

5 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 25, 2023

Playing around with the app. Had some questions and got help really fast. Thanks Andy for your effort! Greetz Sanne

Store

Label2X

Using app

30 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 13, 2023

Llevamos poco tiempo usándola pero ha sido muy fácil de utilizar, super intuitiva, y con un excelente servicio al cliente, contestan super rápido y efectivo.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Best service! Man hat viele Möglichkeiten einen sehr schönen Designer zu bauen. Das Service Team steht einem immer beiseite!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

This app has been huge for my business and customers. Recently switched over from wordpress to shopify and Andy helped me with some issues I had transferring getting the lumise app connected. Great customer service.

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 23, 2023

if -5 stars was an option thats what this deserves. Terrible application for shopify, does not support it properly, Should not even be an application option for this platform. Customers can only go straight to checkout once products designed, no option to add to cart and combine with non lumise products. Useless!!! Don't waste your time.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 9, 2022

David in Support helped me very quickly. Support is always ready to help with all my questions. I appreciate the Support Team at Lumise.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

Ich habe einige Apps ausprobiert um meinen Kunden die möglichkeit zu geben meine Artikel selbst zu gestallten, habe bis jetzt keine bessere gefunden die Preislich in meinen Rahmen passt. Die App ist sehr übersichtlich und auch für Anfänger gut geeignet, man findet sich sehr schnell zurecht. Die Preis-Leistungs bei der App passt, Der Support ist super besonders der Supporter Andy vom Lumise Support-Team ist sehr schnell und konnte mir bei jedem Problem schnell helfen.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 30, 2022

Sehr gute Hilfe.... Danke! Andy half uns schnell und genau mit genau dem was wir gebraucht haben....

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

Great app! Good customer service too, Andy helped me multiple times when needed it! Great addition to my website

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

The team has helped up get everything set up and the product seems to work good. We are in the testing and getting ready to go live with the app soon.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

Great job, Andy's attention is incredible, Lumise is a cool app to personalize the products, im really satisfied

Store

PRINTEO

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

Lumise is without a doubt the best product customiser in the world. Many of the features cannot be found in other customisers. An entire business can be created by simply using Lumise. My big disappointment is Shopify not allowing Lumise to have an Image upload resource or show a preview of the customised product. Note to Shopify: Please enable this! Lumise support is truly awesome! Quick and very helpful. Buy it today, you will not have any regrets.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

I have to start by saying all the respect to David who took his time and fixed everything from start to finish. So helpful, I used another app the support was useless the app didn't work so well but now, I'm so happy with Lumise both the app and the staff all praise to David

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Wir haben Hilfe bei der Installation gebraucht der Mitarbeiter David hat uns super geholfen top Service. Vielen Dank David :)

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2022

Extremely simple app with robust customization options. Fantastic for both users and shop owners who are looking for a simple, user-friendly tool. After contacting Andy from customer support, who assisted me along the way and made my job much easier, we will be switching our shop completely soon.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

It's a great app, it's fully functional and has the customizations I need. And what's even better is that their staff is professional and responsive, I had a problem with the installation and they quickly fixed it for me. Thanks anna for your help.

Using app

3 months

Total reviews

1

Average rating

5.0