All reviews

Rating Breakdown

  • 5
    91% (105 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)
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5 / 5 Share

June 14, 2022

Very Customizable. Creating your own mask images in photoshop should be information they could add in a support page, but I have used for 3 years and they meet my needs the best as a DTG/DTF print on demand business.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2022

This app works great and the customer service is awesome. I must admit it takes some computer knowledge to get it right, but the app is a very useful tool.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2022

Simple but effective, brilliant program. I needed help with orders being deleted after two months and the team helped me and got everything back within a day or so

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

So far so good. I tried the app a few times but wasn't patient enough to pay attention. Now that I did its simple and works great! Jade from support is quick and responsive to get you taken care of if you need any help. I've tried many designer apps lately and none are perfect (or cheap), but I think I like this one and am going to use it for a while.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2022

This app works great and the customer service is awesome. I must admit it takes some computer knowledge to get it right, but the app is a very useful tool.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2022

Lumise is simple, user friendly and powerful. It is extremely fast loading (compared to many other design tools on the market). The support via Live Chat / Facebook has always been 10/10. Jade has been my super star support person and without her rapid response we would have been stuck!

Using app

About 1 month

Total reviews

4

Average rating

5.0

2 / 5 Share

Feb. 24, 2022

This app seems cool but is lacking clear instructions on how to do some needed things. That would be fine, if someone would respond to emails, tickets, or Facebook messages. This seems like it would be great with the proper support. It's a no go for me though.

Using app

2 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 21, 2021

It is an easy to use app that does what it should. The support was helpful and fixed my problem quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Excellent App! Excellent Support. This software quickly and easily makes your website look professional with additional functionality that will impress your customers and deliver sales :-)

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Good app for someone looking for a plugin to customize all kinds of products, especially clothes. A lot of features, almost everything is configurable. Staff is very competent, attentive and responsive.

Store

DTG MTL

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

It' s really a great application for anyone who wants to offer customizable products. It meets all our needs perfectly and the staff is very helpful at all times.

Store

Dynacum

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Perfect its an awesome app with a really good support. I would only recommend for small businesses as a startup

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

I'm starting a print shop and needed customization. I choose this app because it had features I was looking for to use for my site. I tried another app but with 3 days left in the trial, I wasn't satisfied. There was an issue, probably because of the template I'm using, preventing the customize button to show. I received Jade through customer service and was blown away. She made a few attempts and it still wouldn't show. She submitted it to higher up and keep me in the loop of the time frame. Took maybe a full day, now I delete the other app and post my site. Again thank you Jade for a job well down. Great App and I definitely recommend for features and customer service!

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 17, 2021

Too many Bugs, and the worst bug is the customer service, shall we do the debug for Lumise ? I can, but they read without reply make me wanna quit it and leave the 1 star rating. Recently they still sent the mail to us and ask for give them a chance ,what's going on ? Why you don't reply us your app full of bugs at beginning ? I had reply you not to bother us any more, but you still send the mail to us ... , I had resend you mail to shopify , they will told you not to do it .

Store

Kaier

Using app

2 days

Total reviews

6

Average rating

3.0

5 / 5 Share

June 17, 2021

Having explored all the applications available, I haven't found anything as complete as Lumise. Certainly, at the beginning, it's a bit difficult to get used to all the configurations and so on, but it turns out that behind it, there's a great team ready to help you with any issue, and that's what I really appreciate about them. In addition to their unapproachable quality of support, the app is superbly well designed with simplicity and mainly compatible with all devices, as we know most apps have a lot of bugs on most devices. Personally, I highly recommend Lumise to anyone who wants something very professional. Thank you very much Lumise!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2021

Great app and great support from Jade! This is the most comprehensive design app which meets all our needs. The best is the support from Jade who helped me with my difficulties, making recommendations and also fixing exactly the issues i'm having. Definitely recommend this app.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2021

It has many features that covers a lot of requirements. It's hard to use it but their customer support helped me a lot!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

Great app. Works great, nice customization features. The customer service is very good also. Friendly and to the point.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

Great support with helping me set up my first product, Thanks for a wonderful app and helping me :-)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

Honestly great app, the customer service/support is really quick and helpful. they helped get me set up and organized super easily! Definitely recommended! Check it out on our site to see it in action www.tntprinthouse.com

Using app

10 months

Total reviews

2

Average rating

5.0