All reviews

Rating Breakdown

  • 5
    91% (105 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 5, 2020

The customer service with this app is phenomenal. Always responds and is very patient with my questions. The one thing that I am unsure about is that this app seemed to have been made for another platform (i'm just guessing). Maybe W oocom merce? There are tiny little things that require some extra attention to get working, but I have gotten the help needed each time. Thanks

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

this app so great, very useful and very comfort support, quick respond and friendly. patience for me as newbie. Full recommended app!!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2019

Hello, I am Cindy a freelancer from fiverr.com/cindy_services. I use Lumise for my clients and they always love it. Lumise is such a great App, the support team is always available to help. They have a lot of videos on Youtube and yet they will help you out of any issue. I recommend

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2020

Great Support and Great App! I was not aware of the app feature very well. but they trained me amazingly with details. I've tried many apps on Shopify but this one is really reliable and easy to use with strong features. Thank you Lumise team :) 5 star for the app 5 star for support & support from JADE is tremendous!! I was a little confused and she helped me a lot :)

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 2, 2020

I believe i gave a great feedback before. but coming back here means a recommendation. their customer service won't let you donw like seriously! Thank you for your service!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2019

Great app, amazing design, the UI is easy to understand, fast, responsive customer support. You can try the app for free, it's very clear to use. Give them a try, you wont regret it!

Store

DLLMall

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

I very happy with app. Get it now and it will help you increase sales. Very easy and powerful for my business

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2019

** UPDATE ** Developer released a fix within 10 hours that exports PDF's in the correct colours. Great work! Works perfect. ------------------------------------------------ Really wanted to give this a 5* • Customer support is great. • Designing tool is great, set up was fairly simple. • We wanted this to reduce our own workload and provide print ready artwork from customers... sadly the PDF doesn't work as intended with colours. The only reason it doesn't get 5 stars. Hopefully this is fixed at some point, otherwise, it's great.

Using app

Almost 3 years

Total reviews

4

Average rating

4.0

Developer Reply

Hi, thank you so much for your review and so sorry about the issue related PDF, we are fixing it :) Have a nice day ahead

5 / 5 Share

Sept. 11, 2019

I use this app for the customers to personalize their products. Their app might not be best, but their service should be best. They provide many functions, it allows you to upload your images as the templates, set up a mask and the customers can draw what they like on your products. If the designs can be controlled very exact, that will be better.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, we will try to bring more features and make Lumise better and better, just hope you will always be with us ;)

5 / 5 Share

Aug. 28, 2019

This is the best app for designing custom products. The interface is great. The customer service team is great. There have been issues with this app but they are great to help me out.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so muchhh <3

5 / 5 Share

July 22, 2019

NASHVILLE MAGNETS So far so good. We are a few days into the trial period and all of our questions have been answered in a timely manner. There is a learning curve but looks to be a friendly app to work with. We will update as we move forward.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2019

I use this app to design my product, it's easy to edit pictures and newest design templates.i can import and export my design. Recommend set up this app.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2019

We are still exploring the possibilities of offering item personalization for our customers. Great support and very neat UI.

Store

COCOMI

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2019

It's really a cool app, perfect for print on demand business. And hope they can fix some small bug to make it better. Thank you for the great contribution to the print on demand industry. And apologize for the rude before.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

So sorry but I think you misunderstand about our app, our app allows customers to design a t-shirt or other products. Please contact me to [email protected] to get the support direct. Thanks

5 / 5 Share

May 9, 2019

it's very good app, easy to use, helpful and fast customer service, highly recommend for any POD or tshirt business

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2019

Awesome App! Customer support is excellent and very friendly! We had a few problems with the integration of our website with the app at first, but customer service was fast and almost instant! We are happy with the app so far and look forward to seeing more great things to come from the team! This is the app if you are looking to add something personalised to your website! Congratulations! :)

Using app

About 2 months

Total reviews

3

Average rating

5.0