Magical Product Fees
Collect Surcharges
Rating
4.5
feedback
48
chart
#1,591
All reviews
Rating Breakdown
Nov. 1, 2024
App works as intended to add Keg and case deposits to our Wholesale site. Dev Support was quick! Very helpful!
Oct. 10, 2024
nobody respond for a week.. and the location fee setting sometime will disappear.
Hi Sanny, I’m sorry for the delay in getting back to you initially. It looks like your first message ended up in our spam, which slowed us down. I’m glad we connected and got the app working across your three shops. We’re here to help if you or Susie need anything in the future. Thanks for choosing to use Magical Apps.
Sept. 23, 2024
Great App and great support! We had some problems at the beginning but now it is the only app which provides all the functions we need, like fees just per cart or per article.
Using app
About 1 month
Total reviews
2
Average rating
5.0
Sept. 4, 2024
Perfect, funktioniert alles super. Bei Problemen ist der Support innerhalb von 1-2 Tagen dran. Sie haben mir bei der Einrichtung geholfen und bei Themeupdates alles angepasst.
Sept. 1, 2024
The app is useful for adding custom fees, but we’ve noticed the fees don’t always appear at checkout. It would also be great if we could rearrange the fees to show below the product in the order summary. These issues are impacting our checkout experience. Hoping for a fix soon!
Aug. 1, 2024
We love it – it does the job perfectly and Max from the support was super helpful with any questions that came up. You can check it out live on our website by ordering some Kombucha
June 21, 2024
Max from Magical Product Fees was able to solve our issue very efficiently which is greatly appreciated!
June 11, 2024
It's a nice app for adding a variant fee to Shopify products. When I had issues, they helped, even though it required me to hire a Shopify developer. You are doing wonderful.
April 22, 2024
It helped us to charge deposit for returnable cans for the Dutch Market. We got great support from their team.
April 11, 2024
Funktioniert. Und was nicht funktioniert wird durch kostenlosen aber super guten und extrem schnellen Service passend gemacht und genau passend angepasst. Danke an Jeff!
March 4, 2024
Best thing about this app is the timely and helpful customer service. Both times I have had a question, the support team has answered it and/or fixed my concern quickly and with good explanation. The app itself works well and is easy to customize.
Feb. 20, 2024
Their percentage based fees are only for Shopify Plus stores and the fees are mandatory instead of optional. Truly a useless app.
Feb. 13, 2024
Amazing support. Instant response times and fixed my small issues immediately. Ireland introduced its Re-Turn scheme for cans and plastic drink bottles in February. I set this app up within an hour and was able to charge the deposit fees on in-scope cans and bottles from day 1. Perfect solution for any recycling can or deposit scheme in any country. Works perfect for us here in Ireland. Highly recommended!!
Nov. 11, 2023
Whereas another Shopify app store left us eating dust for a couple days waiting for promised and paid help while a deadline loomed, these guys jumped in right away and helped me get what we needed. Beware of the false support promises of others and please note when a company like this proves they will be responsive and go the distance to make sure their app works with your store. These few need to be rewarded with orders and are worthy of trust. Shame on the others we wasted days with waiting for replies and promised help.
Sept. 5, 2023
Seamless solution for state regulatory compliance. Outstanding tech support with installation and customization.
July 17, 2023
It's good, and the support team are great. Works well, and the support team were patient in finding out my problem (self inflicted error with Flows). Good stuff!
July 14, 2023
Jeff and John were very responsive with my initial pre-sale questions. They took the extra effort to show me a live demo and host a video meet to explain how I would set up my recycling fees. I'm very pleased their product delivers as promised. Everything works as advertised, and I know I can get a fast response if I have any follow up questions.