All reviews

Rating Breakdown

  • 5
    90% (47 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (2 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 20, 2024

Downloaded this app and there’s nothing. It’s just a blank screen in Shopify even after uninstalling it and reinstalling. It’s bonkers that Shopify doesn’t just have the ability to add a fee directly on its platform. So far I haven’t found an app that has actually worked.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 19, 2024

The app functions well. Even if there were few minor issues, the support team was always willing to help. Nice app and nice team. Recommend.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Wir nutzen die App seit mehreren Monaten, komplett ohne Probleme. Sehr individuell anpassbar, sollte für fast alle Nutzer passend sein. Durch einen durch uns verursachten Fehler hat die App nicht mehr funktioniert. Der Support hat innerhalb 24 Stunden geantwortet, sich auf unseren Account geschaltet und das Problem behoben. 100% Empfehlung

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

The support from this app is excellent. They were always quick to respond and offer a solution. The only thing stopping us from using this app is the fact that it doesn't have the ability to add these fees to draft orders (yet?). This is the main reason we're looking for a product fee app, so if this ever becomes possible with Magical we will be back!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

App works as intended to add Keg and case deposits to our Wholesale site. Dev Support was quick! Very helpful!

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

Raising a glass to making your keg fees and case deposits simple and smooth! So glad to hear it’s working well on your wholesale site and that our team was quick to help. Cheers to keeping things Magical!

2 / 5 Share

Oct. 10, 2024

nobody respond for a week.. and the location fee setting sometime will disappear.

Using app

4 months

Total reviews

5

Average rating

4.4

Developer Reply

Hi Sanny, I’m sorry for the delay in getting back to you initially. It looks like your first message ended up in our spam, which slowed us down. I’m glad we connected and got the app working across your three shops. We’re here to help if you or Susie need anything in the future. Thanks for choosing to use Magical Apps.

5 / 5 Share

Sept. 23, 2024

Great App and great support! We had some problems at the beginning but now it is the only app which provides all the functions we need, like fees just per cart or per article.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Perfect, funktioniert alles super. Bei Problemen ist der Support innerhalb von 1-2 Tagen dran. Sie haben mir bei der Einrichtung geholfen und bei Themeupdates alles angepasst.

Using app

5 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 1, 2024

The app is useful for adding custom fees, but we’ve noticed the fees don’t always appear at checkout. It would also be great if we could rearrange the fees to show below the product in the order summary. These issues are impacting our checkout experience. Hoping for a fix soon!

Using app

About 1 month

Total reviews

1

Average rating

2.0

Developer Reply

Prisadee, I’m glad the fees are working for you! If you need a hand with customization or troubleshooting please shoot us a note as we're happy to help. While adding fees alongside taxes isn’t possible just yet, if Shopify ever grants that magical touch for deeper checkout customization, we’ll be sure to let you know!

5 / 5 Share

Aug. 1, 2024

We love it – it does the job perfectly and Max from the support was super helpful with any questions that came up. You can check it out live on our website by ordering some Kombucha

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2024

Max from Magical Product Fees was able to solve our issue very efficiently which is greatly appreciated!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

It's a nice app for adding a variant fee to Shopify products. When I had issues, they helped, even though it required me to hire a Shopify developer. You are doing wonderful.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

It helped us to charge deposit for returnable cans for the Dutch Market. We got great support from their team.

Store

UNWRAPP

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Funktioniert. Und was nicht funktioniert wird durch kostenlosen aber super guten und extrem schnellen Service passend gemacht und genau passend angepasst. Kann ich auch nach 6 Monaten der Nutzung nur bestätigen.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Best thing about this app is the timely and helpful customer service. Both times I have had a question, the support team has answered it and/or fixed my concern quickly and with good explanation. The app itself works well and is easy to customize.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Great help

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 20, 2024

Their percentage based fees are only for Shopify Plus stores and the fees are mandatory instead of optional. Truly a useless app.

Using app

4 minutes

Total reviews

2

Average rating

1.0

5 / 5 Share

Feb. 13, 2024

Amazing support. Instant response times and fixed my small issues immediately. Ireland introduced its Re-Turn scheme for cans and plastic drink bottles in February. I set this app up within an hour and was able to charge the deposit fees on in-scope cans and bottles from day 1. Perfect solution for any recycling can or deposit scheme in any country. Works perfect for us here in Ireland. Highly recommended!!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

Super helpful in setting this up. Thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2023

Whereas another Shopify app store left us eating dust for a couple days waiting for promised and paid help while a deadline loomed, these guys jumped in right away and helped me get what we needed. Beware of the false support promises of others and please note when a company like this proves they will be responsive and go the distance to make sure their app works with your store. These few need to be rewarded with orders and are worthy of trust. Shame on the others we wasted days with waiting for replies and promised help.

Using app

2 days

Total reviews

2

Average rating

3.0