All reviews

Rating Breakdown

  • 5
    93% (77 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (3 ratings)

Reviews with Text

  • 100% (83)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2025

This App is great! It is flexible to fit our needs and gave us many options. The team at Magical Fees was responsive and very helpful to walk us through the process of setting up. It is very simple to use! Thank you team - Magical Fees!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Stephen was quite open with helping us fix all our issues. The app works just fine for us and I recommend it.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Products have been working great on our store and if you aren’t someone who is techy just reach out to them and they will get you set up Quick and easy.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

Jeff was a great help. Very responsive and effective.

Store

enDAQ

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

Awesome customer support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

The best and fastest support I ever experienced with any Shopify apps! And it works like a charm! Thanks Jeff!

Store

Superz.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2025

Product Support is on point and very fast. Product runs smooth without any problems. Go for it. We use this with our store to add fees to our german Pfand System.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2025

Easy to use with quick and helpful support.

Store

CFaithS

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

I'm very glad I came across this app--it solved a problem and Jeff helped me get it set up. One of the best experiences I've had with a software provider, and highly recommend.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2025

Had some queries about this app, the team are very responsive and helpful. So far so good!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2025

Die Funktion ist sehr gut und der Support ist professionell und sehr freundlich, was insgesamt zu einer sehr guten Erfahrung führt.

Store

KF-Holz

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2025

Was able to implement tariff fees easily and cleanly. Provides full transparency on product and cart pages. Had a question during setup and support answered quickly.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2025

A great app for extra charges (in my case extra fees for cooled shipping). If the settings are not clear after installation, the support team will help you out in no time. They are always there, listen to your specific needs, make changes in the app if necessary - all in all: a very efficient and very helpful support for a great app!

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 5, 2025

I couldn't figure out the app (after a whole day of trying), but Jeff did a fantastic job helping me add deposit to my webshop. Thanks Jeff (a true legend)!

Store

Sippie

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2025

Very responsive team and support. Unfortunately, the app was not a fit for our needs, however, the support was very transparent and worked with us to understand our needs.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2025

It works great, and if it acts weird, they've fixed it for me immediately. Please note the fee products will show up in the main category so you should redirect your "continue shopping" button, but again, they will help you do that. We are very successfully using this Online and POS.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

It's a good product and works well. Support has been quick to respond; they're a great help with product questions and features.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 11, 2025

The Magical team came back quickly after I send the email and were able to help me setup a fee quickly! Great service. Thank you to Steve and John!

Store

ASI B2B

Using app

About 6 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 10, 2025

Super responsive and helpful support. Very useful app when it comes to being transparent about tariffs

Using app

About 3 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

April 9, 2025

Needed to add a state excise tax for specific products sold online and in store via POS. Magic Fees allows me to do this at a nominal monthly fee in comparison to upgrading Shopify plan, paying a developer, or using a tax app that gives more than I need at a higher monthly rate. Struggled a bit with a detail in setup but John and Stephen with their support team had me fixed up and running almost immediately after reaching out. Very happy with service and support to date!

Using app

About 3 hours

Total reviews

1

Average rating

5.0