All reviews

Rating Breakdown

  • 5
    92% (81 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 100% (88)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2026

Jeff was great to work with. He answered my questions very quickly and had good fixes. I'd highly recommend.

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 27, 2026

This app works great! Very easy to set up, and the customer service is fantastic! I would recommend this app 100 percent!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2026

I couldn’t be happier with Magical Fees—this app truly deserves 5 stars! The level of customization is incredible, making it so easy to tailor everything exactly to my needs. Setup was quick and straightforward, which made getting started an absolute breeze. What really stood out to me, though, was the customer support. Jeff was fantastic—responsive, knowledgeable, and genuinely helpful every step of the way. It’s rare to find both a powerful app and such outstanding support behind it. Highly recommend Magical Fees to anyone looking for a flexible, user-friendly solution for adding customizable fees!

Using app

3 days

Total reviews

51

Average rating

4.6

5 / 5 Share

March 2, 2026

I was recommended to try this app, I installed it but had difficulties getting it to embed on my site. Reached out to support and got help within minutes, they connected via collaborator log in, and had it doing what i wanted quickly. Very pleased.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

The app is great but the support is amazing. We've had issues here and there but they are quick to look into it and make fixes when necessary. We use the app to apply fees for select products that ship to a specific state, so it's highly customizable.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Great app, Great support. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Fast reply on support request. Stephen was able to help quickly and efficiently, even when I wasn't able to grant collaborator access. My problem was solved in minutes. Thank you, Stephen.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Magical Fees is the only fee app that allows you to apply a fee based on a specific or individual state/province situation. All the other apps we tested only allow "Location" (the entire country) which is a major limitation. The solution Magical Fees applies during the Cart to Checkout process is very smart and not a hassle. Very easy app to setup and the support was great.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Very responsive and knowledgeable tech support. Had an issue, they got to the root of the problem within minutes and had us up and running. Works well.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 25, 2026

I needed to add a mandatory deposit, and this app was easy and did what I needed to do. It broke out the main price, and added the refundable deposit. It was not a free addon that I needed throw into the checkout, and all of the apps that I tried just provided this function.

Using app

About 6 hours

Total reviews

5

Average rating

1.8

5 / 5 Share

Jan. 20, 2026

I use this app to add tariff costs for my US customers. It's easy to use, set up and maintain through all the constant US tariff changes. Anytime I have a question or need help I get an actual person for support (no chatbot!) and they're always very quick to answer and to fix any issues, or help make modification to better fit my shop. Would definitely recommend this app!

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 16, 2026

A fairly straight forward app, easy to set up and customer service is top notch.

Using app

About 23 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 15, 2026

Set up was easy, and the support response was quick and very helpful. Just added can deposit fees for provinces requiring them, and it seems to be working fine so far

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Support is amazing. They make it friendly and easy to fix problems.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

I had a hard time setting the app but the customer service I received is amazing. The app is doing what it needs to for my additional taxes on some products and at this price I am more then glad we choose them ! I will recommend that app 100%

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Super fast and friendly support!

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 21, 2025

Stephen and Kyle were so very helpful through the entire process of assisting to apply fees. Wonderful service and fast results!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

super app & they help always

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

John with the Chat Support was extremely helpful, patient and prompt. He was able to resolve our issue quickly and with great customer service. Would definitely recommend this product! Thank you again, John!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Happy we got fees working well for your hotel shop. Reach out anytime if you need me.

5 / 5 Share

Nov. 7, 2025

Great customer care! We are looking for an app to add fees, but we are also using a wholesale app which unfortunately caused a conflict with Magical Product Fees (and all the other Fee apps). Stephen worked hard to try and find a way for us to use both, and in the end it just wasn't possible at this time. His efforts for a new customer were above an beyond. Although we weren't able to utilize the app right now, he's put our situation into their development list, and if our situation changes we will RUN back to Magical Product Fees as it had everything we need.

Using app

About 20 hours

Total reviews

1

Average rating

5.0