All reviews

Rating Breakdown

  • 5
    73% (1,094 ratings)
  • 4
    14% (214 ratings)
  • 3
    5% (71 ratings)
  • 2
    2% (26 ratings)
  • 1
    6% (91 ratings)
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1 / 5 Share

Oct. 22, 2019

They say you have a free version but then force you to upgrade because you cant send email s to subscribers with premium templets but all are premium templets

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Extremely sorry for the inconvenience. With the exception of Broadcast campaign feature, we have free versions available for all the features offered by MailMunch. Only Broadcast campaign is a premium MailMunch feature.

1 / 5 Share

Oct. 8, 2019

I signed up for a MailChimp account and today I am unable to login. It says "unable to log you in, please try again". I have tried a million times. I cannot even reach MailChimp without logging in. Maybe this will get a response.

Using app

14 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi Extremely sorry for the inconvenience. The issue you are facing is covered in the support article provided below. Please note that Mailchimp forms by MailMunch app is offered by MailMunch. MailMunch offers lead generation solutions which can be integrated with Email Marketing Services such as Mailchimp https://help.mailmunch.com/hc/en-us/articles/115001756089-Accessing-your-MailMunch-account-created-through-MailMunch-Shopify-app

1 / 5 Share

Sept. 4, 2019

DO NOT INSTALL IT! Not a free app, It's not easy to edit an email. And the most important thing is you can't delete all the subscribers by yourself. Then you need to find admin to settle this, you will find they will only answer you the first email! I sent another 2 emails. No one replies you at all! You can only detele one at once. How disgusting app!

Store

Amoretu

Using app

13 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Amoretu, Extremely sorry for the inconvenience. Your request regarding subscribers deletion has been completed. subscribers management features are currently being worked on and will be added soon. We have free variants available for all our features with the exception of Broadcast campaign.

1 / 5 Share

Aug. 17, 2019

BAD APP! SO DISAPPOINTED! IT BILLED ME EVEN IF THE SAID APP FEATURES DID NOT DO ANY GOOD. IF THIS IS FIX I WILL PUT A GOOD REVIEW

Using app

About 5 hours

Total reviews

1

Average rating

1.0

Developer Reply

Extremely sorry for the inconvenience. Can you please create a support ticket with us so I can look into this for you and have it resolved? You can create a support ticket by accessing your MailMunch account through our Shopify app and clicking on the help button in the bottom right corner of the screen.

1 / 5 Share

July 23, 2019

I am soooo done. I paid for the premium pro. You would think $30 dollars later that would be alot for someone who has 6 emails. Mind you they are trying to make me pay for another $14.99. Just to auto respond. Oh but that doesnt include the premium layouts. This app rediculious for the same price I couldve gone to.

Using app

1 day

Total reviews

3

Average rating

1.0

Developer Reply

Extremely sorry for the inconvenience. As mentioned in the support ticket reply, this issue was caused by the wrong selection of the plan. A refund has been processed for the amount you paid as per your request. We do apologize for the inconvenience.

1 / 5 Share

July 7, 2019

If I could give it 0 stars, I would. TERRIBLE APP! Doesn't allow me to connect to mailchimp and the free plan is really bad. I will definitely be deleting this.

Store

V1SHAIR

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Extremely sorry for the inconvenience. MailMunch offers a fully automated integration for Mailchimp for which we have support article available on our knowledge base as well. If you are facing any issues, you can create a support ticket with as well and I will make sure that your account is setup properly.

1 / 5 Share

June 18, 2019

Installed, followed the instructions, copied the code, inserted a 'custom HTML' section into my Shopify, refreshed the page, and saw a big white block with no content. Sorry, but for someone that isn't 'tech guru', I don't have time to figure out how to make something work when it's supposed to.

Using app

About 13 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

June 15, 2019

Been capturing emails for half a year. Didn't realize the contacts were never added / synced to Mailchimp list. Requiring me to do more work in manually importing contacts and re-doing my email campaigns. Still doesn't sync. Reached out to support, no word heard

Using app

Almost 4 years

Total reviews

5

Average rating

4.2

1 / 5 Share

June 3, 2019

Frustrating! really difficult to use and no where to get help..........................................

Using app

About 2 years

Total reviews

4

Average rating

4.0

1 / 5 Share

May 31, 2019

Keep sending me suggestions, which is good. But no one is answering me a technical uqestion. Not happy at all.

Store

OLESILK

Using app

7 days

Total reviews

1

Average rating

1.0

1 / 5 Share

April 26, 2019

You have to paid for everything step-by-step and doesn't work !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

5 days

Total reviews

1

Average rating

1.0

1 / 5 Share

April 25, 2019

wow, this a great app. it has been of great help to me. look forward to growing through bigger through this app.

Using app

2 months

Total reviews

8

Average rating

4.5

1 / 5 Share

April 24, 2019

WARNING: BEWARE OF SCAMMERS AND NO CUSTOMER SUPPORT! This company hasn't responded to me in days. They refuse to provide a refund for an app that didn't send any emails to my customers and when it did, it was extremely late. By the way, they charged me three different times in one month for NOTHING - the app didn't even work.

Using app

17 days

Total reviews

1

Average rating

1.0

1 / 5 Share

April 21, 2019

I hate this app, it's horrible and it is difficult to unsubscribe... I downloaded a few hours ago and it forced me to upgrade to a plan I can't afford. Not as advertised. They deduct your money same day. I hate it, don't use it. There is no free plan as advertised. So o disappointed.

Using app

About 6 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

March 30, 2019

Not happy with this app as a replacement for the MailChimp app. Oh lord. I hope MailChimp & Shopify work things out.

Using app

17 minutes

Total reviews

4

Average rating

2.5

1 / 5 Share

March 28, 2019

I wanted to use this app for my shopify store but soon after getting it, mailmunch and shopify said they will no longer be working with each other. This sucks because i spent time getting everything setup with them and now i have to look for an alternative and figure out how to use that. I am also not sure if the landing page i created with mailchimp will be deleted. i like the one they helped me create. But they didn't give any info on what we should do now that these two platforms have separated. this is all horrible be careful when using them. who knows what other platform they might piss off

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

March 7, 2019

90% of the time, the pop-up form does not show up on my website. I can only email people that have subscribed through the mail chimp pop up form, i cant email other people that have registered in other places (facebook, instagram, or on shopify). Basically the app is trash and you want $15 dollars a month just to put my email as the return address instead you have to put a .mailchimp email? garbage. will never install again. completely useless. whoever is using this app is getting robbed. Just email your customers yourself, it's much easier and cheaper.

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, the popups are designed to be smart and not to annoy your site visitors by showing it again and again. Once you have seen a popup, we do not show it again to you for X number of days (you can change this setting if you like). Please reach out to our support so we can assist you on how this works.

1 / 5 Share

March 4, 2019

Would love to see a bit more value added here as we're providing free advertising with every email sent having their watermark at the bottom of the email,....SO SHAPE UP!

Store

Lubaldo

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

March 1, 2019

Still waiting for my email to be verified. It's been 5 days. Contacted customer service and nothing.

Using app

2 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 25, 2019

We have used this app for several years. Instead of becoming easier to use, we feel it is more confusing than ever. If there was another free app, we would be using it.

Using app

8 months

Total reviews

1

Average rating

1.0