All reviews

Rating Breakdown

  • 5
    73% (1,093 ratings)
  • 4
    14% (213 ratings)
  • 3
    5% (71 ratings)
  • 2
    2% (26 ratings)
  • 1
    6% (91 ratings)
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2 / 5 Share

Feb. 4, 2022

No me deja cambiar al plan siguiente, con lo cual no puedo realizar todas las funciones que me gustaria. Les ruego me ayuden a solucionarlo, gracias

Store

NOuMAD

Using app

12 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi NOuMAD, Apologies for the inconvenience you had to face. One of our agents has reached out to you regarding this issue. Can you please respond to that email so we can have this issue resolved for you.

2 / 5 Share

Feb. 19, 2021

App freezes every 2 seconds as it autosaves. Tried it on every browser and even tried a PC and it still freezes. They told me to clear my cache, cleared it. Same issue. Really considering changing my plan because there's no use in having PRO if I can't even finish a newsletter in a timely fashion. Giving this 3 stars because the app would actually be great if it didn't freeze up.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hi Vintage Vandalizm, Apologies for the inconvenience. It is my understanding that this issue was resolved for you. If that is not the case, please reach out to us at "[email protected]" We will have a zoom screen share call scheduled with you to have this issue reproduced on your end and have it resolved as well.

2 / 5 Share

Jan. 22, 2021

This app feels like a prototype. It gets the job done if you spend the time poking around yourself, but any videos I could find to understand the service better and get tutorials are very short and not informative. If there are better resources to get an introduction to the app they aren't made obvious. I spent time setting-up my template and fonts, but the fonts are changed when they go through mobile, not in line with my brand and not showcasing how I would like my first introduction to customers to be. Very much on the fence if I'll be willing to pay for Mailmunch monthly for the additional features if the foundation ones are very flat and not user friendly.

Using app

3 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi Combinist Goods, We apologize for any inconvenience you had to face. We have a complete knowledge base available on "https://help.mailmunch.com/en/" along with the link to our Youtube page with Video Tutorials and live chat support to help our users with any issue they might be facing.

2 / 5 Share

Dec. 15, 2020

I purchased Mail Chimp to help with newsletters. The button link in my campaign emails do not work and I'm paying a decent amount for premium.

Using app

Over 2 years

Total reviews

1

Average rating

2.0

Developer Reply

Hi OLIVER & CO, Please reach out to us through your Mailmunch account or by sending us an email at "[email protected]" so we can have any issues you might be facing resolved for you. We can also have a call scheduled for you so we can walk you through the different features Mailmunch has to offer and make sure everything is setup as per your requirements.

2 / 5 Share

Dec. 12, 2020

It's good but needs a lot of learning about the subject to get things started. But overall ok to proceed since their free option

Using app

Over 3 years

Total reviews

2

Average rating

3.5

Developer Reply

Hi, Please reach out to us through your Mailmunch account or by sending us an email at "[email protected]" so we can have a demo call scheduled for you to walk you through the features offered by Mailmunch and make sure everything is setup as per your requirements.

2 / 5 Share

May 24, 2020

There is some inconsistency of the Popover. It was supposed to show up immediately after clicking the website but this time it doesn't work. Adjusted the timings and still the same result

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hi, The issue you are facing is covered in the support article provided below. I checked your store and your form is working fine. If you have any queries, please create a support ticket with us through your MailMunch account. https://help.mailmunch.com/hc/en-us/articles/207169999-Form-is-not-showing-up

2 / 5 Share

March 5, 2020

Very confusing, features don't seem to work, have had to install it multiple times... what else is there to say... I wish it would just be simpler and have more videos explaining everything properly, in depth

Using app

About 1 month

Total reviews

3

Average rating

4.0

Developer Reply

Extremely sorry for the inconvenience. Would it be possible for you to create a support ticket by clicking on the Help button in the bottom right corner of your MailMunch account so we can investigate the issue you are facing and have it resolved for you.

2 / 5 Share

March 3, 2020

Drag and d.rop is easy to use, just not enough free designs. It should also be free to receive email notifications

Using app

About 1 year

Total reviews

2

Average rating

3.0

2 / 5 Share

Feb. 21, 2020

I am having trouble with this app. I have created a template and it will not allow me to edit the template.

Using app

2 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi, Extremely sorry for the inconvenience. If the issue persists for you, can you please create a support ticket with us so we can look into this issue? You can create a support ticket by using the Help button on the bottom right corner of your MailMunch account screen.

2 / 5 Share

Nov. 21, 2019

Sometimes the pop up will just stop showing on the website without warning. I find that this App is extremely unreliable.

Using app

6 months

Total reviews

2

Average rating

2.0

Developer Reply

Can you please create a support ticket with us through your MailMunch account so we can have this issue resolved for you? Most likely the issue you are facing is discussed in the support article provided below. https://help.mailmunch.com/hc/en-us/articles/207169999-Form-is-not-showing-up

2 / 5 Share

Sept. 28, 2019

im just starting to use ths ap so far im confused.But i will make sure to give a proper review soon as i find my way around this app and i know if it works or not for me.

Using app

21 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi Loyal Leo, Just checking in to see if you are satisfied with your MailMunch experience and if you would require any assistance from us.

2 / 5 Share

Aug. 16, 2019

i like this app however i'm paying for premium and don't seem to have access to anything still. I also can't send emails for some reason

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

A reply was sent for the support request you sent in earlier. Can you please confirm if this issue has been resolved?

2 / 5 Share

July 23, 2019

failed all day to get this to work on shopify.Easy popup build but getting it to work on shopify meh.

Using app

4 months

Total reviews

1

Average rating

2.0

Developer Reply

Extremely sorry for the inconvenience. Can you please create a support ticket with us so we can have this issue sorted for you? You can create a ticket by clicking on the Help button in the bottom right corner of your MailMunch account screen.

2 / 5 Share

July 23, 2019

Great app but my landing page isn't optimized for mobile phones and it's impacting conversions. I've sent a help request but haven't heard back yet.

Using app

4 months

Total reviews

2

Average rating

1.5

Developer Reply

Extremely sorry for the inconvenience and the delayed response. Can you please check your inbox for our reply for more on the issue you are facing?

2 / 5 Share

July 8, 2019

i still haven"t got any sales , yet i can judge , as soon as i get orders , i would write my review .

Using app

17 days

Total reviews

2

Average rating

2.5

Developer Reply

I would be more than happy to assist you with setting up MailMunch on your store to optimize your lead generation and email marketing efforts. If there is any thing you need from our end, please let me know.

2 / 5 Share

June 21, 2019

I want to know how to add a popup newsletter, sign up form to my website and to link it to my mail chimp list. Setting it up, but how? .................................................................................................................................................................................................

Using app

6 months

Total reviews

3

Average rating

3.3

2 / 5 Share

April 29, 2019

does not communicate with shopify store well. I pay for it every month but only get one template to choose from but it is the worst one. would rather have tried a different email.

Using app

2 months

Total reviews

1

Average rating

2.0

2 / 5 Share

March 12, 2019

I thought this was an app actually created by Mailchimp that would use the pop-up form I designed in Mailchimp. Instead it is a third-party app that required me to design a new pop-up form using their templates. If that's what you're looking for, it seemed to work ok but I didn't like their template choices. Using Mailchimp's logo as their icon is disingenuous and confusing.

Store

Walnut

Using app

24 minutes

Total reviews

6

Average rating

3.8

2 / 5 Share

March 1, 2019

This app is great at collecting emails but I can't get it integrate to my Mailchimp account. I have to MANUALLY export the data and import it into mailchimp every time I'm about to send an email. This causes me to loose all the data that would come with it if it just synced properly. Figure it out guys!

Using app

Almost 2 years

Total reviews

7

Average rating

4.6

2 / 5 Share

Feb. 28, 2019

Mail chimp on it's own is great for email marketing and so forth but it does not work well with the shopify platform. Even creating a mailchimp pop up on your store requires you to have knowledge with writing code. I wish they would simplify this so that it was more user friendly.

Using app

8 days

Total reviews

1

Average rating

2.0