All reviews

Rating Breakdown

  • 5
    73% (1,093 ratings)
  • 4
    14% (213 ratings)
  • 3
    5% (71 ratings)
  • 2
    2% (26 ratings)
  • 1
    6% (91 ratings)
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3 / 5 Share

June 1, 2024

Not super useful as i need to upgrade to pro after already paying for Mailchimp in order to ensure my customers can exit any pop ups. It also displays Mailchimp at the bottom which looks unprofessional to me.

Using app

16 minutes

Total reviews

1

Average rating

3.0

3 / 5 Share

May 27, 2024

I thought it was integrated into Mailchimp - but I am finding that the app sits separately and I cannot easily find how to integrate the mail lists... there might be a way, but it is not easily found so far. I will keep trying to work on it.

Using app

About 3 hours

Total reviews

1

Average rating

3.0

3 / 5 Share

Sept. 3, 2023

it takes too long for the window to pop up once you are on the website

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi Douro Organics, Apologies for the inconvenience. Would it be possible for you to reach out to us at "[email protected]" or through the live chat option available in your Mailmunch account so we can have this issue resolved for you? I suspect this might be an issue with the loading delay set for the popover form or because of any background script running on your store which is taking too long to load.

3 / 5 Share

Sept. 15, 2021

Application complète mais extrêmement complexe, beaucoup de bug au moment de charger une modification apportée à un mail marketing la page charge blanche et refuse d'enregistrer les infos. Je me retrouve dans une impasse sur plusieurs sujets car rien ne peut être aboutit.

Using app

11 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi Miranelle, We applogize for any inconvenience. It is my understanding that the issue you were facing was resolved over the live chat you had with one of our Customer Success reprenstative. Can you please confirm if that is the case? If there are any further concerns you may have, please reach out to us through the live chat option in your Mailmunch account or by sending us an email at "[email protected]"

3 / 5 Share

June 26, 2021

I started using this app in hopes to reach all of email list when I do a blast post. But Im only getting half of my list and I paid in to the service. Trying to find a better way to reach of of my clients.

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi Tashi, We apologize for any inconvenience you had to face. Please respond to the email we set out to you regarding this issue or reach out to us through your Mailmunch account so we can address all the concerns you have.

3 / 5 Share

June 21, 2021

I like this app for forms and I find it pretty easy to navigate but I will not be using it because they do not yet have the option to make a form that includes an upload a pic option. If they had that I would be all in.

Using app

About 4 hours

Total reviews

1

Average rating

3.0

Developer Reply

Hi The Pet Gourmet®, We are sad to hear that. We do appreciate feedback from our customers and a feature request on your behalf has been created on our community feedback page. We will notify you as soon as this feature has been made available.

3 / 5 Share

March 16, 2021

Was unable to integrate MailMunch Pop-up with a newer download of Shopify. Apparently Mailchimp and Shopify are no longer friends.

Using app

11 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi DisoverEnso, That is correct. Mailchimp no longer has its app available for the Shopify platform. Mailchimp forms by Mailmunch Shopify app helps you bridge this gap. If you have any queries or face an issues, please free to reach out to us through your Mailmunch account.

3 / 5 Share

Feb. 27, 2021

I wanted to use this app to gain more emails from customers but it doesnt seem to be working properly

Using app

About 5 hours

Total reviews

1

Average rating

3.0

Developer Reply

Hi Laydee's 1st Boutique, Apologies for the inconvenience. Can you please reach out to us through your Mailchimp forms by Mailmunch Shopify app account by using the Live Chat option so we can have the issues you are facing identified on our end and have them resolved for you?

3 / 5 Share

Feb. 18, 2021

The form worked ok and synced with mail chimp - so did it's job - but I found the font styles and sizes really limited.

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi Kindred Kid & Baby, Please reach out to us at "[email protected]" so we can assist you with setting up your forms as per your requirements. Our drag and drop builder enables you to completely customize the form design as per your requirements.

3 / 5 Share

Jan. 17, 2021

I used this app to help me make a pop up on website for my customers to subscribe email. I wish it would have more free templates.

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi Shop Identique, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.

3 / 5 Share

Jan. 12, 2021

very promising and simple to use. it integrated really easy to my store. just waiting for it to do its job in the first campaing generated with it

Using app

1 day

Total reviews

4

Average rating

4.0

Developer Reply

Hi Ámbar Café Especial, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.

3 / 5 Share

Jan. 8, 2021

I like how easy it is to set up and customize. What I don't like is having to upgrade to pay 14.99 to remove the MailMunch branding when I am already a paid subscriber to MailChimp. When I selected this app it was based on the fact that it was represented as MailChimp so I was not expecting to have to double pay for this integration. The branding has been removed with my MailChimp subscription. Now I'm supposed to pay to remove MailMunch. It could at least be a discounted amount since they are clearly partners. As a new small business these fees add up. I'll be looking for a more cost effective option for the feature that I need so that I don't have to have 3rd party branding.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Hi Plize Boutique, Mailchimp forms by Mailmunch Shopify app is offered by Mailmunch. We offer an automated integration for Mailchimp and we are an official integration partner for Mailchimp. We are however not a part of Mailchimp. Please reach out to us at "[email protected]" or through your Mailmunch account so we can address the concerns you mentioned in your review.

3 / 5 Share

Dec. 17, 2020

I was offered to share my review of the recent install. I give a three until I get with support to troubleshoot the email sign-up section that is not working properly on Android mobile. There is also a field as for bithdate error. Another issue is if the customer press the x in order to avoid the sign up, the sign forces email sign up within seconds of opening a product catagory. This went on throughtout my testing the app and adjusting any settings. Hope this first review help. I will update once all communication is done with their support team to help resolve.

Using app

6 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi UltraBeauty.Store, Apologies for the inconvenience. It appears that you have multiple instances of our app installed which might be causing several of the issues you pointed out. Please make sure you only have one instance of our app installed. We have also reached out to you against the registered email address. You can also reach out to us at "[email protected]" so we can have these issues resolved for you.

3 / 5 Share

Dec. 8, 2020

Was supposed to be Mailchimp not Mailmunch, feel really deceived. Also, there is no additional training or help to navigate through Mailmunch at all. Plus, it takes chat response time hours to respond which is extremely sad.

Using app

About 2 years

Total reviews

3

Average rating

3.3

Developer Reply

Hi SeRiousLYjuSmE!!!, We apologize for the inconvenience you had to face. Please reach out to us at "[email protected]" so we can address any concerns you may have.

3 / 5 Share

Oct. 20, 2020

the free options need improvement. As a small business when I am able to scale my store, I plan to upgrade my subscription with this product.

Using app

5 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi Opulent Phone Cases, We apologize for any inconvenience. Most functionalities are offered under a free plan where advanced customization features are offered under premium plans.

3 / 5 Share

Oct. 13, 2020

I give this app 3 stars as most of the templates and functions are premium which means you have to pay in order to use them. Not really helpful to new small businesses.

Using app

7 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi YTLCLOTHING, We apologize for any inconvenience. Most functionalities are offered under a free plan where advanced customization features are offered under premium plans.

3 / 5 Share

Aug. 20, 2020

this app is way too expensive... doing the job though, but we look to do it internally for a few hours of coding.

Using app

8 months

Total reviews

1

Average rating

3.0

3 / 5 Share

July 3, 2020

No that helpful for new businesses. Both companies merge but toooo expensive! do better guys. please

Using app

4 months

Total reviews

3

Average rating

4.3

3 / 5 Share

June 30, 2020

easy to use and great.... but a lot of features on not allowed for free only with premium which is not that helpful for starters and there is no free trial

Using app

About 1 month

Total reviews

1

Average rating

3.0

3 / 5 Share

June 19, 2020

really didnt understand it they should have templetes to use to promote selling especially with people just starting out

Using app

28 days

Total reviews

4

Average rating

4.5