All reviews

Rating Breakdown

  • 5
    73% (1,094 ratings)
  • 4
    14% (214 ratings)
  • 3
    5% (71 ratings)
  • 2
    2% (26 ratings)
  • 1
    6% (91 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 7, 2021

This app has been so helpful and easy to use; I was able to put together my newsletter announcement in a very short period of time. I would recommend others!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi Urban Botanika, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]".

5 / 5 Share

Feb. 5, 2021

I used this app to integrate with mailchimp and shopify. It is such a simple and elegant solution. Loving it. I would definitely recommend it.

Using app

4 months

Total reviews

11

Average rating

4.5

Developer Reply

Hi BorderTribe, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]".

5 / 5 Share

Feb. 4, 2021

I just created my landing page. The steps were easy yo follow. I'm happy to find an app that will securely gather the emails for the customers.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi KingdomKeyzApparel, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]".

4 / 5 Share

Feb. 2, 2021

I just set this app up for email subscribing and it was pretty simple to setup. The basic package is just that...basic. It's ok so far though.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Desiree's Closet Boutique, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]".

1 / 5 Share

Feb. 2, 2021

It's very buggy. We were charged for USD130 (duplicate charges due to bugs) to get on both the lead capture pro and email marketing pro plans(total should be USD59). We sent 3k emails using a premium template. The next day we weren't able to send emails with premium templates any more and the same night our email function was completely disabled. We had to switch to our emergency email marketing app to send out emails for an offer that ends that night. Our account kept showing that we aren't on the email marketing pro plan even tho we were charged for it. Software products all have bugs and we understand that. So that's not the real dysfunction here. The customer service was chaotic, disappointing and incompetent. We reported the bugs and tried to get it resolved. The issue was handled by multiple customer service staff and they were giving us contradicting responses. Every time a new customer service person came in, we needed to brief them what has happened and what's worse is that no one took their time to look at all the screenshots we sent to really understand the issues. (and it's not that complicated) We decided this is not a service provider that we wanted to work with after talking to 4 different staff and still couldn't use the services we've been charged for. After we had clearly stated that we want to cancel the plans and want our money back, the customer service staff was still not listening and brushing it off saying "I am just trying to make sure that you can send out the campaign while we assist you with setting up your account." Please review the feedback and improve your services. You've built something pretty good but you need better services to retain your customers.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi I'MMANY London, Please let us know if this issue has been resolved to your satisfaction. If there are any outstanding issues you would like some assistance with, please reach out to us at "[email protected]"

5 / 5 Share

Feb. 1, 2021

Love the analytics from this app! I love how I am able to see all my numbers and how I have improved as a brand.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Aeva Beauty, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]".

1 / 5 Share

Feb. 1, 2021

The app continues to suspend our ability to broadcast an email without reason and not seamlessly synch email subscribers from Shopify. Customer is not readily available on chat as stated to resolve issue either.

Using app

11 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi Triple Nikel, Apologies for the inconvenience. It is our understanding that the issue you were facing has been resolved over live chat with one of our agents. If that is not the case, please feel free to reach out to us at "[email protected]" or by starting a new chat session through your Mailmunch account.

4 / 5 Share

Jan. 31, 2021

Still trying to figure out the app. For so far i'm liking the possibilities it provides as an add on for your webshop

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi WorkShopGunpla, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]".

5 / 5 Share

Jan. 29, 2021

Excellent and easy to use, very beneficial for my store because it prompts enw visitors to buy from the store.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cooking-Mood, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "[email protected]".

4 / 5 Share

Jan. 26, 2021

I used this app to help with establishing more subscribers. I have had some great reactions and will continue to use the app.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi Top Off LLC, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.

1 / 5 Share

Jan. 26, 2021

I just installed the app, and even I can’t log in because my email can’t receive the verification code. Just like that, they charged me for two times. Please refund my money immediately.

Using app

About 22 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi PIGGOODS, We are extremely sorry to hear about your experience. We have reached out to you so we can have your concerns addressed as well. You can also find support articles for the issues you mentioned on our Knowledge base "https://help.mailmunch.com/en/"

5 / 5 Share

Jan. 24, 2021

Easy to set up with step by step instructions and can design your own! I used it to create a pop up email box to get more subscribers

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Love Lucy Boutique, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.

2 / 5 Share

Jan. 22, 2021

This app feels like a prototype. It gets the job done if you spend the time poking around yourself, but any videos I could find to understand the service better and get tutorials are very short and not informative. If there are better resources to get an introduction to the app they aren't made obvious. I spent time setting-up my template and fonts, but the fonts are changed when they go through mobile, not in line with my brand and not showcasing how I would like my first introduction to customers to be. Very much on the fence if I'll be willing to pay for Mailmunch monthly for the additional features if the foundation ones are very flat and not user friendly.

Using app

3 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi Combinist Goods, We apologize for any inconvenience you had to face. We have a complete knowledge base available on "https://help.mailmunch.com/en/" along with the link to our Youtube page with Video Tutorials and live chat support to help our users with any issue they might be facing.

5 / 5 Share

Jan. 21, 2021

This app is very user friendly and does exactly what it is supposed to do. My only regret is not finding this and enabling it sooner. I am now trying to figure out how to send this email template to people that have already subscribed. I'm so very happy to have found a way to easily automate.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Natures Meds Organics, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.

5 / 5 Share

Jan. 20, 2021

Quite quick and easy to set up. Thankful that it connects with my already existing mailchimp account.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Amanda Schoppel Art & Wax Carving, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.

5 / 5 Share

Jan. 19, 2021

This is a great app. I use the free version. The Mailmunch branding is tiny. Good for a small business to have access to making the link for free.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Sisserou, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.

3 / 5 Share

Jan. 17, 2021

I used this app to help me make a pop up on website for my customers to subscribe email. I wish it would have more free templates.

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi Shop Identique, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.

5 / 5 Share

Jan. 16, 2021

great to start with! pop up and email responder. easy to set up and easy to connect everything. happy user

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pet shop feather, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.

3 / 5 Share

Jan. 12, 2021

very promising and simple to use. it integrated really easy to my store. just waiting for it to do its job in the first campaing generated with it

Using app

1 day

Total reviews

4

Average rating

4.0

Developer Reply

Hi Ámbar Café Especial, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.

5 / 5 Share

Jan. 12, 2021

Fantastische applicatie om deze tools te leren kennen. Gebruiksvriendelijk, gemakkelijk om te personaliseren. Perfecte link met MailChimp... Meer van dat!

Store

Bar Pur

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bar Pur, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.