MailerLite Classic for Shopify

MailerLite Classic

Connect customer data with advanced email marketing tools
Developer
MailerLite
View on App Store
MailerLite Classic
Rating
3.2
Feedback
29
Reviews
Chart
#2,882
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the MailerLite Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the ease of use, intuitive interface, and quick customer support. Users appreciate the drag-and-drop editor for creating emails, the ability to sync with Shopify, and the cost-effective pricing compared to other email marketing services. However, negative feedback revolves around issues with functionality, particularly related to the integration with Shopify, unreliable automations, and poor customer service in some cases. Some users have experienced difficulties with features like abandoned cart emails not working properly, leading to frustration and a lack of confidence in the app's performance.

Time spent using app
How long merchants keep the app installed.
Less than an hour 7%
Less than a day 14%
Less than a month 34%
Less than a year 31%
More than a year 14%
All reviews
4 / 5 Share
May 19, 2023

I’m glad I can rely on mailer support to help me with my email marketing needs and get back with me as soon as they can to resolve my concerns

Store Using app Total reviews Average rating
Kingz Private Label 2 days 2 2.5
3 / 5 Share
Dec. 8, 2021

App is ok but customer service terrible, it gets a number of follow ups to have an answer... this is annoying

Store Using app Total reviews Average rating
socque-paris 7 months 1 3.0
Developer Reply

Hi there, such a shame to hear about this experience! I would love to dive in on this - if you haven't already, please email us at [email protected]

1 / 5 Share
Nov. 15, 2021

This app continues to perform poorly. We have been using Mailerlite for years and shopify for about a year. During the year we've been using the ML > Shopify integration we constantly have to reconnect the app b/c it stops showing ecommerce details for our campaigns and workflow automations. This is EXTREMEly frustrating as it's impossible to get an idea of how well our campaigns are performing when we have no ecommcere tracking. We also can't tell if it's working well or at all when it comes to using shopify tags for our customers/subscribers b/c it's so unreliable. The support is maybe the only thing that's worse than the app. I have put in tickets for this almost on a weekly basis for probably more than a year.

Store Using app Total reviews Average rating
So Fontsy About 2 years 5 3.6
5 / 5 Share
June 3, 2021

So far so good. I used Mailchimp for years but needed something much easier to use since their drag and drop was severely lacking. I gave Mailerlite a try and I've been able to make great looking emails fast. Their drag and drop is superior and easier to use than Mailchimp and I would highly recommend this app. *One thing I hope they will eventually fix is their integration for Facebook in order to install a sign up page. It seems to only grab the amount of followers on personal instead of your actual business page which does not allow the app to work on Facebook. Would be a great feature if they worked the bugs out. I have over 8k followers on my business page but the integration gives an error that I have less than 2k.

Store Using app Total reviews Average rating
Andrea Bonelli 15 days 13 3.0
Developer Reply

Love an amazing a detailed review such as your Andrea. Thank you so much! - Lay

1 / 5 Share
April 8, 2021

Absolute criminals. After they verified my emails and subscribers and then after 2 weeks of use they then asked for an upgrade. When I questioned why an upgrade they cancelled my account.

Store Using app Total reviews Average rating
Erectimus 9 days 2 3.0
Developer Reply

Hi there! Sorry to hear you didn't have the best experience with us. I would love to figure this out with you a bit further - could you email us to [email protected]? I can have a further look into this with you. - Lay

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