All reviews

Rating Breakdown

  • 5
    27% (23 ratings)
  • 4
    4% (3 ratings)
  • 3
    4% (3 ratings)
  • 2
    7% (6 ratings)
  • 1
    18% (15 ratings)
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5 / 5 Share

June 9, 2021

We've been using it for a year and so far so good, it's still being much cheaper than most of its competitors

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the lovely review! Really enjoyed your new arrivals. They've very summer ready - the "Hearts" collection is probably my fave. - Lay

5 / 5 Share

June 3, 2021

So far so good. I used Mailchimp for years but needed something much easier to use since their drag and drop was severely lacking. I gave Mailerlite a try and I've been able to make great looking emails fast. Their drag and drop is superior and easier to use than Mailchimp and I would highly recommend this app. *One thing I hope they will eventually fix is their integration for Facebook in order to install a sign up page. It seems to only grab the amount of followers on personal instead of your actual business page which does not allow the app to work on Facebook. Would be a great feature if they worked the bugs out. I have over 8k followers on my business page but the integration gives an error that I have less than 2k.

Using app

Over 1 year

Total reviews

10

Average rating

3.0

Developer Reply

Love an amazing a detailed review such as your Andrea. Thank you so much! - Lay

5 / 5 Share

Feb. 10, 2021

I think this should be an awesome app, but however I was rejected because it mentioned that my account doesn't comply with their terms or community standards which I am not sure why? They should give a deeper rationale before rejecting someone automatically using their own algorithms. It will be great if someone on their end can approve the rejection and add on a detail reason why it is being rejected and what can be done to enroll a potential customers before an email is sent out. I will update or delete my review if I got a proper reason why it is rejected... or at least a solution for me to be onboarded to their services...

Store

CQUA

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, thank you for reaching out to us. I would love to hear a bit more from you about this and get some details from your end, so I can dive into our history and figure this out together. Could you please email me at [email protected]? - Lay

5 / 5 Share

Jan. 29, 2021

I have been using Mailerlite for a couple of months and I am very satisfied with this app. I had some doubts at the beginning because of multiple bad reviews, however Mailerlite has outperformed all of the other mailing apps I also tried. I would totally recommend this app to anyone who is just starting. I began with the free account and it worked perfectly. After reaching 1,000 subscribers I had to upgrade to $15 per month.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

After trying a few email services I've finally found the one - this is it. The platform is very intuitive, friendly to use and has smart features. And their customer support is LEGENDARY! I am so please with it. Thanks a lot MailerLite and keep up the amazing work!

Using app

10 months

Total reviews

4

Average rating

4.5

Developer Reply

I really want to quote How I met your Mother right now, but I will refrain from this. Thank you for your lovely feedback. I also just wanted to say that the Mayu looks beautiful! - Lay

5 / 5 Share

Nov. 29, 2020

This is a great app for basic email marketing and newsletters. It's free, has automations, and allows you to do what most small businesses will need. I used it for 6 months before I needed to move to another platform, but would recommend it to anyone who wanted something simple and easy to use. I'll definitely use it for my blogs.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Stellari, thank you for spreading the love and leaving us this lovely review!

5 / 5 Share

Nov. 10, 2020

We switched to Mailerlite mostly because of price but we very quickly found that it was much easier to use and we could produce much better emails quicker and easier. Their personal customer service is outstanding too - as good as you could ever expect.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

Switching to MailerLite has made a huge difference in our e-mail marketing- for the better! The ease of use and the e-mail tips + tricks really are boosting our e-mail presence! Highly recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Can we just say that we feel all the love in this review and we love your Instagram presence! The metal purse is definitely one of a kind. If there's anything we can help you out with, you know where to find us.

5 / 5 Share

Nov. 5, 2020

Mailerlite is extremely effective app for all our needs and customers support is top level We highly recommend this app for all things email related

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 22, 2020

This was the easiest 5 star review I've ever given. Mailerlite has been such a smash home run for me, that now I actually ENJOY working on my email marketing. I'd used Mailchimp for years, but never really felt "at home" or in sync with the app. I find ML's interface to be clear, logical and actually pleasurable to use. The support is amazing - the chat picks up in just a minute or two, and they all have been so helpful, friendly and gotten me to solutions fast. If all tech support was as good as ML's the Internet would be a much better place. Also I've gotten tons of use from their functionality support pages, feature walkthrough videos and Marcin's webinars – many marketing concepts and flows that I'd been avoiding for years, I now feel are within my grasp. Much love to Mailerlite.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

All I can say is: WOW! Thank you for writing such a special review. All the MailerLite's team is melting because of your kind words. We are glad to hear how much you love the user-friendliness and uniqueness of our product and the efficiency of Customer Support. We're here to support you for whatever you'll need in the future and Marcin gave back a thank you ;) Have a Lite Weekend! Irene

5 / 5 Share

May 31, 2020

The mailerlite app is great. I have been working the App during 3 months and has been great. You can customize the emails and it’s cheaper than other mail apps. You can build and grow your mailing for free, while learn how to use it and maximize the service. Also, great customer service. The only downsize, is that you have to use a desktop to create the email. But the mobile app is great to see the results in a realtime basis. Thanks!!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

We are happy to receive a 5-Star rating and thank you very much for your feedback! Irene

5 / 5 Share

May 26, 2020

I spent about 2 weeks researching all the different email marketing providers. Some were over complicated and pricy.... whereas Mailerlite was perfect. When considering whats best for you, really think about what you actually need. I reckon most of the time Mailerlite would be fine. Their system is so user friendly and enjoyable to use with great live chat support. I moved from Mailchimp and I now feel more in control of the system. The reason I think for why there are so many negative reviews.... is that you need a business email at first, but if not setup may just take slightly longer.

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

The MailerLite team works hard everyday to ensure the best experience to the customers and we're more than happy when we read a review like the one you left. Thank you!! Irene

5 / 5 Share

April 26, 2020

Works great, packed with features, and the email design is great. Highly recommend using this app for email blasts + automation.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your feedback and the 5-Star review! Irene

5 / 5 Share

April 1, 2020

Ignore bad reviews, the app is great! Many useful, easy to custom and create campaigns. Congratulations for the job and thanks for the free version.

Using app

About 2 years

Total reviews

14

Average rating

5.0

Developer Reply

Wow! Thank you for the amazing rating; we are very glad you like our app :) Irene

5 / 5 Share

March 14, 2020

I've used lots of EDM platforms and Mailerlite is by far the best and cheapest I've found. It's easy to create beautiful EDMs, pop up and workflows for automated emails, all in one place. The analytics are great, I love how I can track the effectiveness of my campaigns directly against the resulting sales. Highly Recommend.

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2020

I really don't understand the bad reviews, I'm so happy with Mailerlite! It's super simple and user-friendly. It works wonderfully. I only have contacted support once but they were quick and very helpful. The Shopify app just works syncing my customer data as it should, no complaints!! If you don't get approved it's because you don't comply with their policies, not because the app is bad. Just look somewhere else instead of leaving an angry comment with a one-star review that doesn't help anyone.

Using app

Almost 3 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 28, 2020

I had added and deleted a few email apps because I am NOT tech savvy at all and they were just too complex. Found where this app was recommended for simple set-up so decided to give it a go. I took it slowly, had two tabs open (for embedded and pop-up form) so that my opt-in and thank you info would look the same no matter which form my visitor uses. I customized them, added some stuff to make the email and thank you more interesting, and then added the HTML code to the theme code. It looks great, and more importantly, it works! I'm so proud of myself!!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey, Thanks a lot for your feedback! We are very happy you've had success setting up the forms, keep it up! If you will need any help, you can always contact us - [email protected]

5 / 5 Share

Dec. 20, 2019

I am very happy with this app. It is easy to sync from Shopify and easy to share some groups. Also the mail doesn't go to a spam. Thank you very much for this brilliant app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2019

super app. easy to use. good support. intuitive interface. the newsletter banner can be easily integrated into the homepage via HTML. the workflows are easy to create. many explanation videos are available.

Using app

2 months

Total reviews

17

Average rating

4.9

5 / 5 Share

Sept. 25, 2019

We've been using MailerLite for almost two years, and love all its easy-to-use features. It has a really simple drag-and-drop editor so you can just drag a "building block" onto the screen to add it to your email, then add your text, images, video, products, rss feed... Pretty much anything you can think of, they have a building block for it! Colors, font, and spacing are all easily customized, too, and if you want, you can create a template that you can use over and over, just switching out text and images to refresh your campaign quickly. You can also watch your results in near real-time with their simple report showing how many people have opened your email and how many have clicked on a link you included in it. They have even more features that we haven't even used, all included, but even if you're just creating email broadcasts, it's well worth the money! I've seen some reviews here complaining about the "wait time" for them to review your account before activating it. People should be THANKING them for this! They are insuring a new account isn't intending to create spam by sending to people they don't have permission to send emails to. If a spammer starts using a service, it can cause problems for other businesses that use it, by having email providers block that service or send everything from it to spam. By reviewing first, MailerLite is protecting all of us, and that's a benefit to all reputable businesses.

Using app

Over 2 years

Total reviews

16

Average rating

4.4