All reviews

Rating Breakdown

  • 5
    80% (32 ratings)
  • 4
    2% (1 ratings)
  • 3
    5% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2024

We love it! it's one of the the only apps that does this at an affordable price right now! Customer service i pretty good, if they forget to get back to you just send a follow-up. I like that they are constantly improving which is amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

5 / 5 Share

Jan. 10, 2024

The AI bot is very well versed, friendly and helpful to my customers. One of the best if not the best AI chatbot out there. So happy that another store recommended Manifest AI Chatbot to me. I am just a two person show and we are both in the same time zone, we need to sleep. The AI chatbot picks up the slack when necessary. She isnt too pushy and doesn't pop up annoying the customers over and over. Its very hard to determine that it is an AI. So happy with this product.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

5 / 5 Share

Jan. 9, 2024

Been using this app for about 2 months, it has definitely help my business grow. I'll keep using this app!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

5 / 5 Share

Nov. 27, 2023

Great app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

5 / 5 Share

Nov. 22, 2023

A Game-Changer for Customer Engagement! I recently integrated the Manifest AI chatbot and Live Chat into my Shopify store, and it has completely transformed the way I engage with customers. This app deserves nothing less than a solid 5 stars! The Manifest AI chatbot is incredibly intelligent and intuitive, offering a seamless experience for both me as a store owner and my customers. The setup was a breeze, thanks to the user-friendly interface and step-by-step instructions. I was able to customize the chatbot to match my brand's personality effortlessly. What sets this app apart is the 24/7 live chat feature. It has undoubtedly improved customer satisfaction by providing instant assistance, answering queries, and guiding customers through the purchasing process even when I'm not available. The real-time notifications ensure that I never miss an important conversation, allowing me to address customer concerns promptly. The analytics provided by the app are invaluable, giving me insights into customer interactions, frequently asked questions, and popular products. This data has empowered me to make informed decisions to enhance the overall shopping experience on my Shopify store. The Manifest AI team's support is outstanding. Anytime I had a question or needed assistance, their responsive and knowledgeable team was there to help. It's clear that they are dedicated to their users' success. In conclusion, if you're looking to elevate your customer engagement game on Shopify, look no further than Manifest AI chatbot and Live Chat. It's a must-have for any online store, and I can confidently say that it has contributed to increased customer satisfaction and boosted my sales. Kudos to the Manifest AI team for creating such a fantastic app!

Store

Meowees

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

5 / 5 Share

Nov. 21, 2023

Manifest AI is fantastic. As a solo operator, I need sleep, and Manifest AI seamlessly handles customer service. Saving me from having to be available everytime a customeris in my shop.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

1 / 5 Share

Nov. 18, 2023

Not sure what is going on with the MANIFEST APP integration - it says FREE on the Shopify app marketplace... But it directed me to make a "Paid Plan" selection before I could publish or test anything? There is a 14 day free trial mentioned - but if I select a "Paid Plan" it says it is applied straight away, so it is not clear if we will get to utilise the trial period. There is actually no option of a FREE PLAN offered at all in an ongoing plan- that's fine, e-commerce website owners will pay for a good product that works well on their website ! I have uninstalled as I feel I am not getting what was offered.

Using app

About 2 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for bringing this to our attention. We apologize for any confusion regarding the pricing and trial period. It seems there may have been a misunderstanding about the plan options. We appreciate your feedback and we will ensure it’s passed on to the relevant team. If you have any further questions or need assistance, please feel free to reach out.

1 / 5 Share

Nov. 17, 2023

Luring me with a free download and then saying you have a 100 messages limit and wanting me to pay.

Using app

9 minutes

Total reviews

3

Average rating

1.0

Developer Reply

We apologize if there was any confusion regarding the message limits and charges. Our intention is to offer an introductory plan that provides users with an opportunity to explore our platform and its features at no cost. While the message limit is set at 100, it allows users to experience the basic functionalities of our service.

5 / 5 Share

Nov. 9, 2023

a powerful and reliable AI assistant that has improved my conversions and efficiency. I highly recommend it to anyone who needs a smart and convenient way to provide customer service a. this is the best AI CS assistant I have ever used.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. Super grateful and will definitely pass this to our team, I am very sure this will make them super happy. Thank you for making our day.

5 / 5 Share

Nov. 1, 2023

Manifest AI is wonderful. I am a one-person operation and I have to sleep sometimes, and Manifest AI does the work of a customer service rep so I don't have to. The one thing that they don't offer is a message when someone removes an item from their cart. But no one seems to have this function, so it's not surprising that they don't. Anyway, they're working on it. Thanks, Manifest AI for a great system. :D

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much Steve for your kind words. :) The feature will also be launched very soon.

1 / 5 Share

Oct. 10, 2023

Here at Pets Paradise, we've always aimed to integrate the best tools to deliver unparalleled service to our community. Unfortunately, our experience with Manifest AI was far from ideal. After a sudden change in their pricing model, we found that features we once had access to were abruptly taken away. This not only disrupted our workflow but also resulted in glitches that rendered our chatbot unmodifiable. Despite reaching out for assistance, their customer service was unsatisfactory; they seemed dismissive of the changes they made to the free plan. While they initially seemed keen on addressing the glitch, after a brief intermission on our end, there was a conspicuous lack of follow-up from their side. Consequently, we decided to uninstall and move forward. It's disheartening when a company doesn't uphold its commitments or show genuine concern for its clients. We won't be missing this relationship and would advise others to proceed with caution.

Using app

17 days

Total reviews

66

Average rating

4.3

Developer Reply

We are extremely sorry for the inconvenience. We are super grateful and glad that you chose to give us another chance. We hope you are loving our services & product this time. Hoping for a long term partnership with Pets Paradise. :)

4 / 5 Share

Oct. 9, 2023

Great App! It could be a little bit cheaper, though. Still, it is an excellent app that works great Customer Support Team is fantastic!

Using app

9 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words! We’re happy to hear that you’re enjoying the app and that our customer support team has met your expectations. We appreciate your feedback on pricing and will take it into consideration as we continue to improve. Thanks again for your support.

5 / 5 Share

Oct. 4, 2023

We have installed it in 2 of our stores and so far, Ayushi and his team members have been super reliable, making great efforts to assist us during installation and also open for constructive feedback in order to improve their solution. I totally recommend Manifest for your Shopify Store.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your continued support. It means a lot. We will continue to work hard and deliver best experience in the world of AI. Thank you for being one of our early believers. :)

5 / 5 Share

Sept. 21, 2023

So far, this app has destroyed the likes of Tidio. I wanted an AI chat that would answer most questions without us needing to stand by and live chat. If the customer still needs help, Manifest AI emails us. The AI answers questions about orders, shipping, FAQs, and so much more. Not only can you provide FAQs for teaching the AI, but the AI also scans your Shopify pages for answers. The experience is night and day compared to other chat programs.

Using app

About 1 month

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

5 / 5 Share

Sept. 16, 2023

this is an excellent app and reduces a lot of my support tickets with AI chatbot. I love it.

Store

My Store

Using app

10 days

Developer Reply

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

5 / 5 Share

Sept. 7, 2023

The Manifest AI chat bot has been a game-changer for my business. I highly recommend it to anyone looking to boost customer engagement and streamline communication. Plus, their support team is top-notch!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

5 / 5 Share

Sept. 4, 2023

It is just amazing!

Store

Artaddy

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

5 / 5 Share

Aug. 24, 2023

Really liked the app, the onboarding was smooth and the dashboard was fairly simple to navigate around. The team has been prompt and approachable for any support required. The product recommendations and replies to buyer questions has been good so far, some of the conversations were pretty impressive. Looking forward to the impact this can have on our business.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.

1 / 5 Share

Dec. 14, 2023

I don't like people who make promises and don't keep them. They made me a very good offer just to get a positive review when the app was new and didn't have any. After a few months, I found the bot deactivated. I would have appreciated it more if they had not offered anything and immediately denied the service rather than making false promises just to get reviews. In any case, this app is overpriced, better if you look elsewhere. Furthermore, the bot doesn't work very well either, not even by manually entering the information. It's responses are often wrong or out of topic.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We're truly sorry to hear about your experience and understand your frustration. We’re committed to improving our service and addressing these issues. Your feedback is valuable, and we’ll use it to make necessary improvements. Thank you for bringing this to our attention.

3 / 5 Share

June 28, 2023

hi there. i installed the app and it worked initially for 30 mins then the widget disappeared on-mobile only. on-pc it was still being displayed. i decided to uninstall and then re-install it. however, the re-install is not executing as it should. could you please let me know or perhaps help me out with this uninstall/reinstall issue. awiaiting your reply. thank you.

Using app

About 4 hours

Total reviews

7

Average rating

4.0

Developer Reply

Hey team! Thank you for reaching out to us and bringing this issue to our attention. We sincerely apologize for the inconvenience you experienced with our app and appreciate your patience. Like we mentioned in our ongoing email thread, our team is investigating this and we will help you resolve this at the earliest. Our team is committed to providing a seamless user experience, and we want to ensure that you can fully utilize our app's features. We value your feedback and take it seriously as we constantly strive to improve our app's performance. Our support team will continue working closely with you to troubleshoot the problem and find a satisfactory solution. Thanks again for your continued cooperation!