Marsello: Loyalty, Email, SMS

Aug. 3, 2020

Marsello has a really interesting combination of features, with its email and loyalty combination allowing us to really hone in different segments. Their staff is very responsive, and they've done a great job at incorporating our feedback into the app to make it an even better fit for our needs. We're big fans.

May 16, 2020

Their support is so helpful. I have some issue which cannot be technically solved. They actively suggest another way to solve my problem! Great!

May 10, 2020

I love this app! It saves me money by integrating both loyalty and email marketing. I haven't even utilized all the tools yet but my business has grown over 50% since I have been using Marsello

May 10, 2020

Hello, nice job ! but it will be cool to use this product only with POS with a "vip card member for exemple, for a specific type of customers add like permanent advantages for any purchases.

April 21, 2020

The amount of sales this app has generated for my online store is beyond anything I could have imagined. It's email campaign builder has the most user friendly templates I've ever used (MUCH easier to build and customize than MailChimp.) My emails are beautiful and generate so much more revenue than before. The email automations are super quick and easy to set up and do all the work for you. The type of information it stores about your customer's spending habits is extremely helpful, too. I can't say enough great things about this app. The pro plan is worth every penny and more.

April 17, 2020

This app creates an fully-functional loyalty program with all the email automations to go with it. Even the free version of it is very comprehensive. Really easy to set up out of the box - a couple of hours and you have a really professional loyalty program. Great stuff.

April 10, 2020

We linked Marsello to our online and physical stores with a loyalty program and automated email marketing, making it easy for us to communicate with customers regularly and to offer them rewards that keep them coming back. With the recent COVID-19 developments, we have been able to direct our customers to our online stores and keep them updated with any changes. Marsello is an essential tool for the Bulo Shoes business.

March 24, 2020

The free version is so easy to use and so easy to explain to customers. I am amazed at how many features this offers!

Jan. 24, 2020

I use marsello to engage with new and continuing customers on my site and it has helped immensely with efficiency and growth. A great asset.

Jan. 13, 2020

This is the best loyalty app on Shopify and I've tried a few. Great interface and easy to use. This app is especially great if you have a retail store as well. It is the only one that integrates into your POS that doesn't cost and arm and a leg. The support is amazing as well!

Nov. 20, 2019

Simple to use. My customers are enjoying it and making good use of all the ways to redeem rewards. This program solved my problem of finding a rewards program and email campaign platform that perfectly integrates customers from my shopify website www.springyfeet.com.au with my in-store Vend based shop. I can now offer a totally integrated response. Thanks to Marsello and its customer segmentation, I can more easily craft appropriate campaigns. Great app, highly recommend.

Nov. 4, 2019

I've been having an issue with fake accounts being set up on my site. Initially, I suspected they might be coming from the app or developers themselves in order to boost my customer numbers in order to collect higher fees. They have actually been quite helpful in figuring out where these are coming from, and have gone above and beyond with regards to customer service in trying to help solve the issue. Thanks.

Oct. 12, 2023

Updating my review from 2019. I'm still using Marsello and still loving it. They continue to update the app to keep it fresh and competitive and their customer service is very responsive. Top notch all the way around. I highly recommend this app! I use this app. for automated e-mail campaigns, triggered e-mails and the loyalty program. So far I'm very satisfied with all of the features. Everything is working smoothly and I've had really good response to the 'recover abandoned carts' and 'win back lapsed customers' e-mail triggers. I've tried quite a few different automated marketing platforms and I'm the happiest with this one as it works well and is affordable.

July 11, 2019

I initially got this app for just a reward program, but since enabling it they have added many many more features that will def help me retain customers!! Cant say enough good things! I highly recommend!

July 24, 2019

Edit: Launched 1 week ago I am already seeing the benefits of Marsello. Made life easier with tons of automations and many positive feedbacks from my customers as well. Highly recommended. ------------- Fantastic customer service even while on trial period! My experience has been nothing but awesome. Will give more feedback when I launch. ;) Thank you so much.

June 19, 2019

This app is especially easy to use, and effective. Much more efficient than other similar services that we have used in the past.

May 7, 2019

I love this app. It is so easy to use and am getting great sales results!! A very user friendly app would recommend it to anyone wanting to set up automation emails and marketing.

April 29, 2019

Awesome app because it actually has real insights so you can see where your money is going. You can do so much with this app. You can give rewards, send your customers email blasts and so much more. A must have for any business person who wants to see the big picture. I would highly recommend.

April 15, 2019

This app helped me get my loyalty program online and in store for 1/4 the cost of the other software I used and that was in store only. Their auto email flows are great and save me a ton of time and money. New features are always being added. Having both my loyalty program and email marketing in one app makes things a lot easier. They have a great customer service team that respond very quickly and always help address any problems that arise (which are rare). Definitely would recommend this to other businesses.

March 24, 2019

Love how it works. I have the free version and there are so many great ways to use it even at zero cost. Highly recommend!