Marsello: Loyalty, Email, SMS for Shopify

Marsello: Loyalty, Email, SMS

Build customer loyalty with a points-based loyalty program.
Rating
4.3
Feedback
154
Reviews
Chart
#3,463
Shopify

All reviews

5 / 5 Share
May 16, 2020

Their support is so helpful. I have some issue which cannot be technically solved. They actively suggest another way to solve my problem! Great!

Store Using app Total reviews Average rating
Dr. Koala About 2 years 6 4.3
5 / 5 Share
May 10, 2020

I love this app! It saves me money by integrating both loyalty and email marketing. I haven't even utilized all the tools yet but my business has grown over 50% since I have been using Marsello

Store Using app Total reviews Average rating
living simply soap About 2 years 2 5.0
5 / 5 Share
May 10, 2020

Hello, nice job ! but it will be cool to use this product only with POS with a "vip card member for exemple, for a specific type of customers add like permanent advantages for any purchases.

Store Using app Total reviews Average rating
ADG Studio 2 days 5 4.6
5 / 5 Share
April 17, 2020

This app creates an fully-functional loyalty program with all the email automations to go with it. Even the free version of it is very comprehensive. Really easy to set up out of the box - a couple of hours and you have a really professional loyalty program. Great stuff.

Store Using app Total reviews Average rating
After Hours Boutique About 2 months 4 5.0
5 / 5 Share
April 10, 2020

We linked Marsello to our online and physical stores with a loyalty program and automated email marketing, making it easy for us to communicate with customers regularly and to offer them rewards that keep them coming back. With the recent COVID-19 developments, we have been able to direct our customers to our online stores and keep them updated with any changes. Marsello is an essential tool for the Bulo Shoes business.

Store Using app Total reviews Average rating
Bulo About 1 year 1 5.0
5 / 5 Share
March 24, 2020

The free version is so easy to use and so easy to explain to customers. I am amazed at how many features this offers!

Store Using app Total reviews Average rating
Inland Mama Over 1 year 1 5.0
5 / 5 Share
Jan. 24, 2020

I use marsello to engage with new and continuing customers on my site and it has helped immensely with efficiency and growth. A great asset.

Store Using app Total reviews Average rating
NCMPRBL 3 months 23 5.0
5 / 5 Share
Jan. 13, 2020

This is the best loyalty app on Shopify and I've tried a few. Great interface and easy to use. This app is especially great if you have a retail store as well. It is the only one that integrates into your POS that doesn't cost and arm and a leg. The support is amazing as well!

Store Using app Total reviews Average rating
Vapeluv Vapeshop Almost 2 years 5 5.0
5 / 5 Share
Nov. 20, 2019

Simple to use. My customers are enjoying it and making good use of all the ways to redeem rewards. This program solved my problem of finding a rewards program and email campaign platform that perfectly integrates customers from my shopify website www.springyfeet.com.au with my in-store Vend based shop. I can now offer a totally integrated response. Thanks to Marsello and its customer segmentation, I can more easily craft appropriate campaigns. Great app, highly recommend.

Store Using app Total reviews Average rating
Springy Feet About 1 month 1 5.0
5 / 5 Share
Nov. 4, 2019

I've been having an issue with fake accounts being set up on my site. Initially, I suspected they might be coming from the app or developers themselves in order to boost my customer numbers in order to collect higher fees. They have actually been quite helpful in figuring out where these are coming from, and have gone above and beyond with regards to customer service in trying to help solve the issue. Thanks.

Store Using app Total reviews Average rating
Cedar Creek Essentials Over 1 year 2 5.0
Developer Reply

Thanks for working with us! We hope you found a fix for those pesky fake accounts!

5 / 5 Share
Oct. 12, 2023

Updating my review from 2019. I'm still using Marsello and still loving it. They continue to update the app to keep it fresh and competitive and their customer service is very responsive. Top notch all the way around. I highly recommend this app! I use this app. for automated e-mail campaigns, triggered e-mails and the loyalty program. So far I'm very satisfied with all of the features. Everything is working smoothly and I've had really good response to the 'recover abandoned carts' and 'win back lapsed customers' e-mail triggers. I've tried quite a few different automated marketing platforms and I'm the happiest with this one as it works well and is affordable.

Store Using app Total reviews Average rating
CastleWare Baby Over 4 years 9 5.0
5 / 5 Share
July 11, 2019

I initially got this app for just a reward program, but since enabling it they have added many many more features that will def help me retain customers!! Cant say enough good things! I highly recommend!

Store Using app Total reviews Average rating
Fife and Company Over 1 year 1 5.0
5 / 5 Share
July 24, 2019

Edit: Launched 1 week ago I am already seeing the benefits of Marsello. Made life easier with tons of automations and many positive feedbacks from my customers as well. Highly recommended. ------------- Fantastic customer service even while on trial period! My experience has been nothing but awesome. Will give more feedback when I launch. ;) Thank you so much.

Store Using app Total reviews Average rating
MUJKA CLIPARTS About 2 months 5 5.0
Developer Reply

Thanks for your kind review :)

5 / 5 Share
June 19, 2019

This app is especially easy to use, and effective. Much more efficient than other similar services that we have used in the past.

Store Using app Total reviews Average rating
Domaci About 2 months 4 5.0
Developer Reply

We are glad you're enjoying Marsello. Thanks for the review!

5 / 5 Share
May 7, 2019

I love this app. It is so easy to use and am getting great sales results!! A very user friendly app would recommend it to anyone wanting to set up automation emails and marketing.

Store Using app Total reviews Average rating
Naturally Coromandel About 1 month 1 5.0
5 / 5 Share
April 29, 2019

Awesome app because it actually has real insights so you can see where your money is going. You can do so much with this app. You can give rewards, send your customers email blasts and so much more. A must have for any business person who wants to see the big picture. I would highly recommend.

Store Using app Total reviews Average rating
5 / 5 Share
April 15, 2019

This app helped me get my loyalty program online and in store for 1/4 the cost of the other software I used and that was in store only. Their auto email flows are great and save me a ton of time and money. New features are always being added. Having both my loyalty program and email marketing in one app makes things a lot easier. They have a great customer service team that respond very quickly and always help address any problems that arise (which are rare). Definitely would recommend this to other businesses.

Store Using app Total reviews Average rating
Keuka Outlet 7 months 13 5.0
Developer Reply

Thanks for the kind words. We're glad you are loving Marsello!

5 / 5 Share
March 24, 2019

Love how it works. I have the free version and there are so many great ways to use it even at zero cost. Highly recommend!

Store Using app Total reviews Average rating
ThreadzNTails About 1 month 1 5.0
Developer Reply

Thanks so much for your review! This is a great boost for the team 😊

5 / 5 Share
March 18, 2019

Amazing and simple to use. fantastic integration tools. we have found that its boosted customers return purchases and their time spent on the site.

Store Using app Total reviews Average rating
BETTYS VAPOUR LOUNGE Over 1 year 1 5.0
Developer Reply

Thanks for the review! We're glad Marsello is doing its job to boost repeat purchases.

5 / 5 Share
Jan. 21, 2019

I've been using this app for a while with my store and my customers LOVE the loyalty program. I wouldn't even look for another app because this one meets my needs to the "t". :)

Store Using app Total reviews Average rating
Leggings By Paula About 1 year 3 5.0
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