Marsello: Loyalty, Email, SMS for Shopify

Marsello: Loyalty, Email, SMS

Build customer loyalty with a points-based loyalty program.
Rating
4.3
Feedback
154
Reviews
Chart
#3,463
Shopify

All reviews

5 / 5 Share
Jan. 26, 2018

So far, so good! I just set-up my account. It was fast and easy. Plus, there are so many informative articles if you get stuck. Awesome job!

Store Using app Total reviews Average rating
5 / 5 Share
Dec. 15, 2017

I am thrilled with my experience so far! I can honestly say they have by far the best customer service I have dealt with in a long time - super fast, friendly and helpful. The program itself was easy to set up and get running, my customers love it and there are no hidden fees unlike other ones I have tried in the past. I would highly recommend them!

Store Using app Total reviews Average rating
Bettys Consignment 3 days 6 5.0
5 / 5 Share
Nov. 29, 2017

Wonderful app. I find it much easier to understand and navigate than Swell Rewards, and even with a free account you get great customer support.

Store Using app Total reviews Average rating
Casals Classical Lps Cds About 2 hours 21 5.0
5 / 5 Share
Nov. 13, 2017

Great App that is integrated with POS

Store Using app Total reviews Average rating
Barnabas Huang About 2 months 2 5.0
5 / 5 Share
Nov. 10, 2017

Love how easy it is to customize. Works great!

Store Using app Total reviews Average rating
Kansas Hydrographics 5 months 3 5.0
5 / 5 Share
Oct. 24, 2017

So far, loving this app. Just migrated from Collect Loyalty (their sister company), so I know I am in for good things. The best thing about this company is the Customer Service. When you have an issue, you make contact with a human and they are lovely. Looking forward to a long & fruitful relationship...

Store Using app Total reviews Average rating
Qed Skincare 15 days 4 5.0
5 / 5 Share
Oct. 10, 2017

5 stars for the ease of setting it up! Now my fingers are crossed for getting customers going!! Thanks for making this accessible and affordable for new businesses!

Store Using app Total reviews Average rating
Emoriejordon 36 minutes 4 5.0
5 / 5 Share
Oct. 4, 2017

Easy to use with good service. The free plan has several decent functions. Kat was polite and addressed our questions very promptly.

Store Using app Total reviews Average rating
The Whole Kitchen About 1 month 3 5.0
5 / 5 Share
Sept. 21, 2017

Customer support is amazing and the app is easy to use. Managing to get all the basics on the free plan and I feel their free plan offers the best out of all the others out there.

Store Using app Total reviews Average rating
Spiritgirl 3 months 6 5.0
5 / 5 Share
Sept. 9, 2017

I really like this app!! It contained elements that I didn't expect and I think will really help with my marketing. Quite easy to use and setup. I got an email from Kat, who offered to look at how I set up my program and gave me great feed-back and suggestions, free of charge!

Store Using app Total reviews Average rating
Clear Jelly Stamper 2 4 days 2 3.5
5 / 5 Share
Sept. 6, 2017

Best customer support. Best app for the price. Everything is just amazing. Nothing to point fingers on here. We asked for some extra features and got them a few weeks after, even when they had to coded first. We are more than pleased by Collect's performance, stability and most of all support! Keep up the great work!

Store Using app Total reviews Average rating
Paragraffen2017 About 2 months 2 5.0
5 / 5 Share
Aug. 31, 2017

Love it! Trying out the free version and as we go we will upgrade it for this brings a lot of value to your store and creating a steady base with customers.

Store Using app Total reviews Average rating
Yosmo 3 days 19 4.8
5 / 5 Share
Aug. 18, 2017

Easy to use and I like how customers can earn points by liking your social media sites.

Store Using app Total reviews Average rating
Self Love Cosmetics 15 days 2 5.0
5 / 5 Share
Aug. 22, 2017

UPDATE: the team got to work and added this feature so now rewards are not issued until paid AND fulfilled (as was our preference). thanks! has great potential and the team is responsive, but basic items you would think would be built in are not. If you care about fraud, be cautious. customers can place an order, immediately cancel, get their coupon and place the discount order they wanted. If you sell any "premium" product or care about profitability let them know. This is an easy fix (don't reward points until the order has fulfilled/shipped) to prevent fraud.

Store Using app Total reviews Average rating
Myellura 20 days 2 3.0
5 / 5 Share
Aug. 14, 2017

So easy to use and setting it up was really simple. I love how it brings people back to my store, and I'm so happy I don't have to keep track of anything manually anymore. I have had messages from other store owners asking how I set up my rewards program. I've recommended it to everyone :) THANK YOU!!!!

Store Using app Total reviews Average rating
The Wedding Bunch About 1 month 2 5.0
5 / 5 Share
Aug. 7, 2017

Installs easily, simple to customise and seems to work well. We have had a good response so far. This loyalty app is also the most fairly priced and best value for money out of the ones we have tried. All good! www.lansdowncountry.co.uk

Store Using app Total reviews Average rating
Lansdown Country 27 days 2 4.5
5 / 5 Share
July 13, 2017

Just switching from another loyalty program and receiving amazing customer service and support gives them 5 stars for me! Still playing around with it but so far so good :)

Store Using app Total reviews Average rating
La Vida Vegan Grocery 11 days 2 5.0
5 / 5 Share
June 22, 2017

This app is a must have for both Shopify and POS. Customer service is amazing and very reactive. Translation was coming in a week after I ask for. They also added some special features we need. Many thanks for Brady and his team. Dominique https://jmlegazel.com owner and founder

Store Using app Total reviews Average rating
Jmlegazel 5 days 16 4.9
5 / 5 Share
June 4, 2017

We transferred our account over from their other loyalty app, and the team was super helpful! They took care of porting over all our existing customers and their points and walked us through how to set up the new program. It was seamless. There was a bit of a difference in the structure of the loyalty program, but I prefer this one to the old one and it is MUCH prettier and more on brand for us. We love the customization options!

Store Using app Total reviews Average rating
Samantha1 12 days 1 5.0
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