TrustedSite ‑ Trust Badges
Build trust with your visitors and increase sales.
Rating
4.5
feedback
787
chart
#441
All reviews
Rating Breakdown
Dec. 6, 2019
Excelente aplicación, funciona perfectamente en mi tienda y esta cumpliendo su cometido que es darle seguridad a mis clientes.
Nov. 16, 2019
I used this app to build trust of my customers to my ecom site. It does the job well. Thank you so much.
Nov. 14, 2019
Quite straightforward and helpful. Easy settings, the appearance on our website page is also well fitted. Thanks
Nov. 8, 2019
i uninstalled this app about a month ago, i had the free version. i still get emails from them regarding analytics and impressions on my page when it comes to their badge. seems like their code is stuck in my shopify code or the developer hasn't fully uninstalled their app from my website. i already unsubscribed from their mailing list yet i still get emails from them.
Oct. 31, 2019
Bizarre. I get approx 50k visits pcm, but have a conversion rate of 2%, and barely any profit. This is typical for many shopify stores, esp those in their first year like me. To use this app, I would be paying around 375 USD pcm....! how does that make any sense? the price plan structures are way out of kilter with shopify. Very poor value for money.
Oct. 23, 2019
Seaplc.com I find it awesome it ads credibility and blends right into your sites design what more do you need i like the very small icon
Store
©
Using app
4 months
Oct. 19, 2019
The support and instructions from TrustedSite were excellent, timely and complete. I am very happy with the installation and support I have received, and the app is accomplishing exactly what I wanted from it.
Oct. 18, 2019
Shopify needs to sever this relationship. They're gouging Shopify store owners left and right for very little in return.
Thank you for your feedback. We’re sorry to hear you feel that way. We try our best to ensure our customers have a positive experience with our company and offer fair prices for our service. We’re happy to address your concerns. A member of our Customer Care team will be reaching out to you.
Oct. 3, 2019
The Lazy Bum I've ceated a TrustedSite account under the wrong email. Created a second TrustedSite account under a new email which is to be connected to my Shopify website. Requested assistant with Customer Support, chatted with Tina to deactivate ONE account (the first one). She deactivated BOTH. WHY??? I called customer support to help me re-activate the second account that I needed for my website. I was given the run-around and they could not understand what my issue was. TERRIBLE CUSTOMER SERVICE!
We sincerely apologize for the miscommunication and inconvenience. After investigating, it appears that we misinterpreted your request. Your account has been reactivated and it looks like you had a chance to access it. If you have any questions about your account, you can contact our Customer Care department directly at 1 (888) 415-5937. We're located in San Francisco, California and we're here between 8:30am and 5pm Pacific time. A Customer Care Representative will email you shortly to make sure you have everything you need.
Oct. 2, 2019
The best app on the market place for consumer trust. After I upgraded to the pro version to get all the features I learned I had to input the code myself. Absolute nightmare and I couldn't do it so I created a support ticket to see if they had anyone to help me with the full integration. Shortly after i posted the ticket I got a call and the integration team worked with me to immediately set it all up. Great product and even greater service. I Highly Recommend it!
Oct. 1, 2019
They send your visitors asking if they trust our website, really? How it that even fair when most our visitors are first time visitors.
Thank you for your feedback. We do provide a trust survey in the verification modal. This is purely to gather information for you to better understand the level of trust visitors have in your site. We don't publish this information anywhere but in your account, available only for your viewing. If you'd like to discuss this with someone, a Customer Care representative will gladly give you a call.
Aug. 29, 2019
* UK BEWARE* What an absolute waste of time. 1. Give claims they can improve CRO/ROI, but have zero way of tracking it Vs other changes you may be making on your site anyway. 2. V expensive on the face of it - and failed to prove any worth to me. 3. I wasted hours and hours agreeing to an install where i was told it would be "done for me" via a call. I got a call and the rep was off the phone within 60s; ultimately doing some of the install but leaving lots still to be done. Poor experience and clearly just part of a sales funnel. No actual desire to help. 4. I then enlisted my own Team to finalise things so i could be sure the FULL install had been carried out, so that i could monitor Conversion Rates myself and be sure that implementing this system actually was what made the ROI improvements. Time and cost to me. 5. During my own install, i tried to input a £ sign into some text on my profile. This £ sign was not accepted, making all my text look like i am illiterate to my customers, eg "Shipping from 2.99, and only 10 minimum delivery" ("£" sign missing). I was then told that there was simply no way for the system to accept a £ sign?? I am in the UK - being sold a v expensive product, and told my own currency is blocked?????? Stop selling to me if you cannot even display my own currency. Absolutely ridiculous. 6. One of the main features - "identity protection" - is not available in the UK?? But cannot be removed from view to my customers??? So all my customers see that they have "$100,000 identity protection" - but actually then don't. Not only do they not have ANY protection, but the system doesn't even have the ability to display the £ sign? Absolute waste of my time. Thanks for literally nothing.
Aug. 25, 2019
This app help a lot to build trust online when someone visit your store. I would highly recommend this app
Aug. 24, 2019
work perfectly, very easy to install. great that we can start with a free plan, which is perfect as a startup. freedom to increase to an other plan is necessary. I can recommend the app
Aug. 22, 2019
Security is very important for everyone. If you have this app on your site, it means a lot. We're using the free plan now but we're planning to upgrade soon. Thanks guys! - jingajuice.com.ph -
Aug. 21, 2019
It's the best thing you can ever place on your site,and if you can't do it your self,they will do it for you. the young lady I speak with,always helps,fast,quick service. The way things are now,you gotta have these products on your site
Aug. 3, 2019
Excellent app just as all of McAfee software programs are. We have had no problems with the app. The customer service is also excellent.
July 31, 2019
Amazing because it adds a feel of trust on my store. Besides it creates a difference between my store and other stores.
July 30, 2019
The app is amazing because it adds a feel of trust on my store. Besides it creates a difference between my store and other stores. I recommend it .
July 27, 2019
when inserting the mcafee secure seal code, the buy now/paypal button in product and cart pages disappears.
Thank you for the feedback and sorry to hear your are experiencing issues. A member of our technical support team ([email protected]) will reach out to you directly to help you resolve this issue.