All reviews

Rating Breakdown

  • 5
    74% (134 ratings)
  • 4
    4% (8 ratings)
  • 3
    4% (8 ratings)
  • 2
    4% (8 ratings)
  • 1
    13% (24 ratings)

Reviews with Text

  • 98% (178)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2025

As of yet, I'm pretty happy with the integration. I'm still very early in my store being active. I hope this helps bring confidence in my store.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience. We’re always here if anything comes up.

5 / 5 Share

June 12, 2025

Startup online jewellery business; early days. For minimal effort I have that little green logo "Trusted Site" with a link through to my verified business certificate, certainly expresses confidence.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2025

This is my first month with Trusted and have to say it is going really well this past 4 weeks. The service provided so far stands out like a beacon. So far great service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear your first month has been a good one. We appreciate you sharing your experience.

4 / 5 Share

May 11, 2025

We are indeed very happy with the TrustedSite service on oasisdelightful.com. We appreciate its functionality and the peace of mind it provides. We are pleased to confirm that we would be happy to recommend your app to others. Thank you for providing such a useful tool.

Using app

23 days

Total reviews

3

Average rating

4.3

Developer Reply

We appreciate you taking the time to leave a review. Happy to hear the app's been useful.

5 / 5 Share

March 10, 2025

Using app

21 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 12, 2024

Store

SGE

Using app

23 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 14, 2024

I added a trust badge to my website, thinking it would help build customer confidence, which it did. However, I was surprised to be charged $348 after only a week, despite having just 130 visitors. For small businesses with lower traffic, the cost feels way too high for the value. While the feature itself is useful, the pricing doesn't seem fair for smaller sites. Thankfully, they refunded my money after I reached out and explained there was a mistake in how I set it up.

Store

Nexusni

Using app

About 2 months

Total reviews

2

Average rating

2.5

3 / 5 Share

Oct. 25, 2024

Overall the app has been ok but recently when I asked the TS team to disable the banner after I hit my monthly limit the banners started to disapper prematurely before i've hit my limits. I asked TS support to help so they just manually enabled my banners but haven't explained why the banners disappeared and how to prevent the issue. For now I have to keep monitoring my site weekly if the banner has disappeared. I hope TS can do a deep dive and actually address the root cause because this has happened before as well.

Using app

Over 3 years

Total reviews

8

Average rating

3.5

5 / 5 Share

Oct. 18, 2024

Customer support is great, Kekoa helped me get the trusted badge pasted on numerous pages of my website. Very friendly and helpful, everything was completed extremely fast. Thank you Kekoa for helping make sure I had the Trust Badge everywhere I possibly could.

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for the kind words. We’re glad to hear things have been going well and look forward to working with you in the future.

5 / 5 Share

Sept. 20, 2024

Happy with the assurance it provides our customers. Still on free version but will embark on he paid journey as soon as our business grows in affordability. Thanks for this product, its great.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

I didn't know how to add the codes to my Shopify store. So I reached out and I can honestly say their customer service is Amazing. I ended up working with their Representative Kekoa. Absolutely amazing customer service!! If anyone's lucky enough to have their enquiry served by this person, they'll have a great experience guaranteed.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2024

6 years with TrustedSite now, because our customers tell us it gives them confidence that our site is a trusted site!

Using app

About 6 years

Total reviews

6

Average rating

5.0

2 / 5 Share

April 12, 2024

Too expensive and their free plan is a scam. You reach the maximum number of hits after a few days and then the badge won’t show anymore.

Using app

About 1 year

Total reviews

1

Average rating

2.0

5 / 5 Share

March 25, 2024

Great way to give customers ease of mind that our site is a trusted site!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 2, 2024

Terrific app...really simple and very easy to use. Wonderful customer service too.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Worth it!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Great app and customer service. Thank you TrustedSite team.

Using app

3 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Dec. 8, 2023

Helped my store

Using app

21 days

Total reviews

16

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Awesome results from having badge on my e-commerce website. I recommend this to all businesses online.

Using app

24 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

So far we have had a great experience with the TrustedSite team. Easy to install, no issues with use

Using app

26 days

Total reviews

3

Average rating

5.0