All reviews

Rating Breakdown

  • 5
    73% (133 ratings)
  • 4
    6% (11 ratings)
  • 3
    4% (8 ratings)
  • 2
    4% (8 ratings)
  • 1
    12% (22 ratings)

Reviews with Text

  • 98% (179)
Review RSS Feed Review RSS Feed

1 / 5 Share

May 28, 2023

I downloaded the app to test it but I don’t have the password . I am trying to get he email to restart my password but not email is sent . Please I need support asap . Thanks

Store

ARCA

Using app

About 1 hour

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your review. Someone from our support team should be reaching out to you shortly.

2 / 5 Share

Feb. 27, 2023

Please pay close attention here before installing. We have opted for the 349 USD rate. Payment per year. Within just one month, we exceeded the 2000 views included and incurred an extra $149 USD directly. At the conclusion of the tariff you automatically allow that up to 10000 USD can be debited. This billing model is absolutely not ideal and if you are not careful you quickly lose a lot of money. This may all work if you don't have much traffic in your store but as soon as you have a campaign that works well, hundreds of dollars are due here. Without any information before. They charge u and than u will get the information. Happy Birthday :) The system itself is good, easy to configure and offers many possibilities. It is a pity that it is not enough for further cooperation due to the billing model.

Using app

About 1 month

Total reviews

1

Average rating

2.0

5 / 5 Share

Feb. 16, 2023

This app will definitely help your customers feel more secure when purchasing and I have had no problems with customer service, they are always ready to help when needed.

Store

Polair

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Easy installation, site looks safe and secure. Fair fee structure. Very happy with this app. Thanks to the developers.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2022

A great new feature on my Shopify store. Recommend it to others as it adds that extra peace of mind to people visiting your store.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

So simple to use and install! No problems yet and they have good customer service so I'll be fine if I have any questions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 7, 2022

DO NOT USE!!! Want to downgrade my subscription, never got a reply within 7 days!!! So I requested to cancel my subscription, but never got a reply again. It seems they block the words unsubscription or cancel in their database, so they will charge us forever!! Very disappointed!!!!

Using app

Over 1 year

Total reviews

15

Average rating

4.7

5 / 5 Share

Sept. 2, 2022

I higher recommender this app. Easy to setup and very helpful. Thank you for support and service. Im glad to work with them

Using app

15 days

Total reviews

2

Average rating

5.0

3 / 5 Share

Aug. 15, 2022

Been sending emails to you and no reply. I've been billed 3 separate times in a matter of 2 days. I need your help ASAP!

Using app

7 months

Total reviews

49

Average rating

4.1

5 / 5 Share

July 19, 2022

Stephanie and Jay were great at helping add the trustmarks in my website and making sure everything was working correctly great customer service thank you.

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

July 18, 2022

Ho appena iniziato ad usare la forma gratuita, mi sembra ottimale. Alcune difficoltà per convalidare il numero telefonico non ricevendo il codice, Riproverò, grazie

Using app

24 days

Total reviews

2

Average rating

4.5

5 / 5 Share

May 28, 2022

TrustedSite was chosen by us to provide our online store with an authentic tick of approval. We strive to be ethically responsible and environmentally sustainable as much as we can. Highly recommended for all e-commerce stores to keep all customers safe.

Using app

22 days

Total reviews

2

Average rating

5.0

2 / 5 Share

May 22, 2022

This app is not working properly. It does not access from the website app control and it does not access from the website

Using app

Over 2 years

Total reviews

1

Average rating

2.0

1 / 5 Share

April 25, 2022

The trusted site badge doesn't work, just adds a white banner instead. Not what I had in mind when I installed it, now let's hope it doesn't leave a lot of code behind when I delete it.

Using app

Over 6 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. I've forwarded your note to our support team. Someone should be reaching out to assist with this issue.

5 / 5 Share

March 19, 2022

I use this app to help my new customers know I am a legitimate business. Especially with all the scamming out there it’s important I am credited. Thank you for your services!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2022

Love the TrustedSite App and the exceptional service I have been receiving from them for a few years now. Highly recommend to all who want to increase their conversion rate.

Using app

Over 3 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Great app and service, love it. Free offering is already quite nice and easy to use and includes a free small trustbadge, which can easily place on the website.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Love this app, they are always helpful and extremely accomodating, always willing to help on improving my site

Using app

Over 2 years

Total reviews

13

Average rating

4.7

5 / 5 Share

Jan. 14, 2022

I absolutely love this app! It is really helping me with my site. Thank you for making it available. Uylee's Boutique

Using app

21 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Easy to setup and integrates seamlessly with the shop front without creating too much UI friction.

Using app

19 days

Total reviews

3

Average rating

5.0