TrustedSite ‑ Trust Badges
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quick delivery and well packaged
After entering all the information, the badge lasted a week or two before it stopped showing. It was a leader to get you to upgrade plan…
Thank you for taking the time to share your feedback. With our free plan, the floating trustmark is displayed for up to 500 website visits each month. Once that limit is reached, the badge temporarily stops showing but will automatically resume displaying at the start of the next month. We hope this helps clarify, and if you have any questions or need help reviewing your account, feel free to reach out to us at [email protected]. We're happy to help.
Still not seeing the trusted badge after a week. I have sent in all information over a week ago.
Thank you for bringing this to our attention, and we sincerely apologize for the delay and inconvenience. We’ve resolved the issue with your account, and the TrustedSite trustmark should now be displaying correctly. One of our team members has also reached out directly to ensure everything is working as expected. If you have any further questions or need assistance, please feel free to contact us anytime at [email protected]. We’re here to help!
This was a fantastic option for my site to utilize. I've had nothing but positive experiences here and plan on continuing to work with Trusted site for the foreseeable future.
Thanks for the kind words. We’re glad to hear things have been going well and look forward to working with you in the future.
Had things up and running in no time, sent email confirmation with screenshots. Greatly appreciated.
Happy to hear the setup was quick and smooth. Thanks for letting us know.
As of yet, I'm pretty happy with the integration. I'm still very early in my store being active. I hope this helps bring confidence in my store.
Thanks for sharing your experience. We’re always here if anything comes up.
This is my first month with Trusted and have to say it is going really well this past 4 weeks. The service provided so far stands out like a beacon. So far great service!
Glad to hear your first month has been a good one. We appreciate you sharing your experience.
We are indeed very happy with the TrustedSite service on oasisdelightful.com. We appreciate its functionality and the peace of mind it provides. We are pleased to confirm that we would be happy to recommend your app to others. Thank you for providing such a useful tool.
We appreciate you taking the time to leave a review. Happy to hear the app's been useful.
Overall the app has been ok but recently when I asked the TS team to disable the banner after I hit my monthly limit the banners started to disapper prematurely before i've hit my limits. I asked TS support to help so they just manually enabled my banners but haven't explained why the banners disappeared and how to prevent the issue. For now I have to keep monitoring my site weekly if the banner has disappeared. I hope TS can do a deep dive and actually address the root cause because this has happened before as well.
Customer support is great, Kekoa helped me get the trusted badge pasted on numerous pages of my website. Very friendly and helpful, everything was completed extremely fast. Thank you Kekoa for helping make sure I had the Trust Badge everywhere I possibly could.
Thanks for the kind words. We’re glad to hear things have been going well and look forward to working with you in the future.
Happy with the assurance it provides our customers. Still on free version but will embark on he paid journey as soon as our business grows in affordability. Thanks for this product, its great.
I didn't know how to add the codes to my Shopify store. So I reached out and I can honestly say their customer service is Amazing. I ended up working with their Representative Kekoa. Absolutely amazing customer service!! If anyone's lucky enough to have their enquiry served by this person, they'll have a great experience guaranteed.
6 years with TrustedSite now, because our customers tell us it gives them confidence that our site is a trusted site!
Too expensive and their free plan is a scam. You reach the maximum number of hits after a few days and then the badge won’t show anymore.
Great way to give customers ease of mind that our site is a trusted site!
Terrific app...really simple and very easy to use. Wonderful customer service too.
Great app and customer service. Thank you TrustedSite team.
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