All reviews

Rating Breakdown

  • 5
    81% (643 ratings)
  • 4
    7% (52 ratings)
  • 3
    3% (23 ratings)
  • 2
    2% (19 ratings)
  • 1
    7% (52 ratings)
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5 / 5 Share

Nov. 17, 2023

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

I decided to give this app a try to see if it converts on-lookers to paying customers. It was super easy to install and set up. I will be back later to say how it has helped my store's sales. If you were a little unsure about installing and setting it up, don't be!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

So far we have had a great experience with the TrustedSite team. Easy to install, no issues with use

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Great customer service. Highly recommend Kekoa to take care of all your Trust site enquiries

Using app

Almost 2 years

Total reviews

12

Average rating

4.8

5 / 5 Share

Nov. 11, 2023

So far we have had a great experience with the TrustedSite team. Response times have been fast, allowing us to get up and running with little downtime.

Using app

Over 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

Nov. 10, 2023

Op zich vind ik het een goeie app alleen kan ik nog niet overstappen omdat het voorlopig nog te duur voor mij is en ik het aantal bezoekers nog niet heb om niet te spreken over sales. Ik denk dat ik wat meer tijd nodig heb als beginner in de dropshipping.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Helps us to ensure our customers feel safe when on our website. Have used on many sites and will continue too. Thanks James StockBuyer.co.uk

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

I decided to try this site to see if it would help me with sales. I am getting a few sales not as many as I expected. I am continuing to use the app because I think it helps people to trust my site. Db

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Love this store! The pillow received is sooo cute and a perfect gift for my friend! I will be purchasing again! #believe

Store

Believe

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

AAA+++...Great customer service...I needed help installing badges into the coding for my store and Kekoa was there to help...thanks again

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

The best, I am using 5 years this is best secured certificates site around the world.

Using app

Over 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

I installed this app to enhance my store's reputation. I believe this app is very useful to have and it even provides you reports on traffic and volume to your store. I reached out to customer support and Kekoa was a big help when I asked. Thank you for!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

The support is great and are always responsive. They handled the integration and getting the code put in the right places so my trusted badges display properly.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 2, 2023

At ePrimeBay.com, we understand the importance of trust and security for our customers. That's why we've integrated TrustedSite Trust Badges into our website. These badges have been instrumental in assuring our customers of the safety and reliability of our platform. TrustedSite Trust Badges are more than just icons; they represent our commitment to maintaining a secure and trustworthy online environment. Since implementing them, we've noticed an increase in user confidence, leading to higher customer trust and satisfaction. What sets TrustedSite apart is its comprehensive approach to website security. From daily scans for malware to a clear privacy policy, these badges reassure our customers that their data is in safe hands. The peace of mind this provides is invaluable, especially in today's digital landscape. Furthermore, the integration process was seamless, and the support from the TrustedSite team has been exceptional. Their dedication to enhancing online trust is evident, and we're proud to be associated with such a reputable company. The Management Team of ePrimeBay.com

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Amazing customer service from a company representative by the name of Kekoa. If anyone's lucky enough to have their enquiry served by this person, they'll have a great experience

Using app

Over 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

TrustedSite has greatly enhanced my online store's reputation. The certifications and trust badges displayed on my site have helped build trust with my visitors. It's reassuring for potential customers to see that my business is verified and their information is secure. The process of verification through the TrustedSite app was seamless, and I'm confident it has positively influenced my customers' shopping experience. I highly recommend TrustedSite to fellow store owners looking to establish credibility and trust with their audience.

Using app

8 months

Total reviews

6

Average rating

5.0

2 / 5 Share

July 29, 2023

Can't change the size or location, or color of the badge. It covers some stuff from my site. Also, cannot open the app.

Using app

5 months

Total reviews

16

Average rating

3.8

Developer Reply

Thank you for your review. We have taken your feedback into consideration and moving forward, we will be rolling out a change that allows merchants to adjust the location of the floating trustmark. One of our reps will be reaching out with more details on that change.

1 / 5 Share

July 26, 2023

Why does the biggest Scam app call themselves TURSTED SITE, they will never reply to a support ticket unless you notify Shopify to get involved, the phone number on the site, no one ever picked up, I canceled 5 times and they still charge me every month till I get Shopify involved to refund it Why does shopify allow a scam app to offer that on their platform THIS IS THE WORST APP AROUND

Using app

About 2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 22, 2024

Excellent and timely support. They go above and beyond to help set up, monitor and answer questions.

Using app

9 months

Total reviews

13

Average rating

5.0

5 / 5 Share

July 14, 2023

Highly recommend, I had a slight issue register the wrong email , and they responded within 24 hours. Thanks a lot

Using app

3 months

Total reviews

2

Average rating

5.0