MESA: Workflow Automation
AI automation platform for Shopify
Rating
4.7
feedback
159
chart
#310
All reviews
Rating Breakdown
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May 17, 2024
I have tried several automation tools, both Shopify apps and external ones with Shopify integrations. MESA is the only one I found being able to cover more than the basic automation needs. Their support is amazing, dedicated and honest. Unfortunately their app wasnt able to meet our current demands because of our non-Shopify infrastructure. After they gave it their best try to solve our needs they explained to us why they couldnt at the moment and gave us an option to solve it, when we decided not to go for that option they refunded all monthlu fees we had paid during the development time, no additional questions asked.
Thank you for your feedback! We're glad you appreciated our support. We're here if your needs change or if you have future projects.
May 10, 2024
Highly receommend the app! Recently had errors with an automation, the team were very helpful and resolved the issue within a day. Well communicated too!
Thrilled to hear our team was quick to help! Thanks for your recommendation and for sharing your positive experience.
May 1, 2024
Customer support is spot on. I haven't been able to get a response from the live chat however through the email option responds are fast. It's like zapier but exactly designed for shopify. I have been able to complete all the workflows that I've needed.
We're glad you're enjoying MESA and that our customer support has been helpful. Our live chat is available M-F from 9-5 PST, but we always strive to follow up on any off-hour support questions quickly. Reach out if you need anything!
April 30, 2024
The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!
Thank you for the positive feedback! We're always here if you need any additional help.
April 12, 2024
We always get stellar support when we need something. Very good product and even better service.
Thank you for the review! We’re thrilled to hear you’re enjoying MESA and our support team was able to help. Reach out anytime if you need anything else.
April 8, 2024
The support team is extremely helpful and willing to provide support throughout the entire process. Jordin specifically gave me solutions to any questions and issues I had in a very timely manner.
Thank you for your review! We are glad to hear that Jordin and our support team were able to help you out. Contact us if you have any more questions.
March 27, 2024
Very user-friendly design and fantastic customer service. Quick help and ease of use make it a must-have. Highly recommended!
We're thrilled to hear you're enjoying MESA! Thank you for the positive review - we're always here to help.
March 22, 2024
The MESA team were amazing at helping us setup our automations. Our little business will be saving a ton of time thanks to them! Highly recommend!
We're glad to hear that our team could assist you and that you're saving time! Thank you for the positive feedback; we're here whenever you need us.
March 11, 2024
Mesa has been a game changer for our business. With a custom headless solution there are many "out-of-the-box" plugins that we can't use, but Mesa has totally changed that for us. With their simple-to-use custom API options, transform capabilities and more it makes the possibilities of what you can do with your Shopfiy store nearly limitless, even when running a headless Shopify site. And, if you ever get stuck, their support team is always super helpful.
We're happy to hear that MESA has helped expand the possibilities of your store! Your success is always our top priority. Thank you for sharing, and if you need any further assistance, please don't hesitate to reach out.
Feb. 26, 2024
Very helpful. You just have to be mindful of the 250 limit. Include instructions to work around that in your initial correspondence with them
Thanks for the feedback! And yeah…the Shopify API’s limit of 250 objects at a time can sometimes be tricky, so we’re updating our guides to make things even clearer. We’re always around if you need any more help!
Jan. 29, 2024
Great app, excellent customer support, the team at Mesa was very helpful and helped us set up the right workflow for our business. Definitely recommend!
Thanks for taking the time to leave such a positive review! We're so happy to hear that you've had a great experience with our app and the support provided by our team. At MESA, we love to offer customized assistance to make sure your workflows are set up according to your unique business needs. Your recommendation means a lot to us and motivates us to keep doing our best. If you need further assistance or have any questions as you continue to use MESA, please feel free to let us know. We're always here to help you overcome your ecommerce operational challenges!
Jan. 26, 2024
Have been working on some automations during my 7 day free trial and Jordin with customer service was so helpful! He helped me customize a workflow in the matter of a couple minutes
We're thrilled Jordin could help with customizing your workflow! Thanks for sharing your experience. If you need any more help, just reach out.
Jan. 10, 2024
Daniel W. was awesome getting me what I needed fast in a live chat! Couldn't recommend more.
Thank you for the 5-star review! We're glad Daniel was able to assist you with your needs. We're just a chat away if you need more support or tips.
Dec. 21, 2023
MESA has provided remarkable customer support with a product that meets our unique needs. After shopping the market and outgrowing Shopify Flow, MESA was the only solution that could handle our complex requirements for managing our store. An easy to understand user interface paired with a responsive, thorough, and consistent customer support team has made light work of our needs.
Thanks for your positive review! We're glad MESA meets your needs and our team could help. For any further assistance, don't hesitate to reach out. Your success drives us!
Dec. 7, 2023
One of the best integration and automation platforms, we use it to connect shopify to whatsapp business api and it does magic. I am technically inclined but not a core techie, the support/tech team we super patient with my constant custom requests for edits and enhancements and made sure that my setup was behaving the way we wanted it to. Special thanks to everyone who helped with the technical setup, Jordin, Daniel and Annette, you were amazingly patient and this should reflect on our automation runs, more is yet to come!!
Thanks for the great review! Thrilled to hear how well MESA's integration with WhatsApp Business API is working for you. Our support team is always here to help with your custom requests. Looking forward to more successes!
Dec. 6, 2023
Really helpful. I needed a workflow to be created in emergency and they helped me straight away. So far, very helpful.