All reviews

Rating Breakdown

  • 5
    95% (145 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 96% (146)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2024

Have been working on some automations during my 7 day free trial and Jordin with customer service was so helpful! He helped me customize a workflow in the matter of a couple minutes

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled Jordin could help with customizing your workflow! Thanks for sharing your experience. If you need any more help, just reach out.

5 / 5 Share

Jan. 10, 2024

Daniel W. was awesome getting me what I needed fast in a live chat! Couldn't recommend more.

Using app

40 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We're glad Daniel was able to assist you with your needs. We're just a chat away if you need more support or tips.

5 / 5 Share

Dec. 28, 2023

Great service from Daniel and great app

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

MESA has provided remarkable customer support with a product that meets our unique needs. After shopping the market and outgrowing Shopify Flow, MESA was the only solution that could handle our complex requirements for managing our store. An easy to understand user interface paired with a responsive, thorough, and consistent customer support team has made light work of our needs.

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for your positive review! We're glad MESA meets your needs and our team could help. For any further assistance, don't hesitate to reach out. Your success drives us!

5 / 5 Share

Dec. 7, 2023

One of the best integration and automation platforms, we use it to connect shopify to whatsapp business api and it does magic. I am technically inclined but not a core techie, the support/tech team we super patient with my constant custom requests for edits and enhancements and made sure that my setup was behaving the way we wanted it to. Special thanks to everyone who helped with the technical setup, Jordin, Daniel and Annette, you were amazingly patient and this should reflect on our automation runs, more is yet to come!!

Using app

2 months

Total reviews

13

Average rating

4.6

Developer Reply

Thanks for the great review! Thrilled to hear how well MESA's integration with WhatsApp Business API is working for you. Our support team is always here to help with your custom requests. Looking forward to more successes!

5 / 5 Share

Dec. 6, 2023

Took me a bit to get the hang of it, but the customer service is great!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Really helpful. I needed a workflow to be created in emergency and they helped me straight away. So far, very helpful.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

A real time saver with incredible support for any issues that may arise

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Such helpful service on the chat from Daniel! Helped me automate certain products purchased sending an email to a specific employee who handles that product!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

MESA has saved our business countless hours of auto tagging orders and running specific automations. The customer support offered is first class, special shoutout to Daniel for his help. If you want to automate parts of your business, this is the app for you. Check out their intro pages and suggested automation templates to kickstart the changes.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are so glad to hear that MESA has been able to save your business so many hours and that our customer support is top-notch. We really appreciate your kind words about Daniel's help. We hope that MESA will continue to empower you to automate parts of your business more easily. Thanks again for your kind review!

5 / 5 Share

Sept. 15, 2023

Love this app. We use it daily. Currently we’re using it to run a reverse auction with prices decreasing automatically. We also use it to tag newly added product so we can create custom collections. As well as the excellent features, the app also come with fantastic support. It can be difficult to set workflows up so it’s great that you can reach out to the Mesa team with any requests you have for help, and they respond within a few hours. I can’t rate this app highly enough.

Using app

3 months

Total reviews

7

Average rating

3.9

Developer Reply

Wow! We are beyond grateful for your incredibly kind words and enthusiastic review. Thank you so much for taking the time to share your experience with our app and our team.

5 / 5 Share

Sept. 15, 2023

Fairly simple to create your own workflows! I had one more complex one I wasn't sure how to create, reached out, and they worked through it with me! Very kind and made the whole process so easy! Excellent customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Shannon was very helpful in getting me started with MESA. With her guidance, I was able to create an automation that did exactly what I was hoping to do.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 28, 2023

Super easy to set up and Daniel W was so helpful it getting everything exactly how I needed it. Thanks!

Using app

43 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2023

The level of service provided by the MESA team is beyond incredible. I talked with the team about my requirements and they build a complete customized workflow in one day. They even added in custom code to make sure everything would work properly. Highly recommend

Using app

24 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 23, 2023

Great app for automations. Great, fast, personable and smart customer service. I recommend it to anyone that has complex products.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2023

We needed a flow to hold shipping from Amazon FBA orders. The app works very well so far. Very good support.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2023

The assistance we received with Abby was efficient and very helpful. She was knowledgeable and courteous.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

Daniel was incredibly helpful with setup, as has been the rest of the team. So glad we're using this!

Store

Cloud9

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 9, 2023

AMAZING customer service. They were able to build/fix an automation I've been thinking of for months now! Their help was not only efficient, professional and went above and beyond to make me feel comfortable to create my own! Highly recommended. Thanks Jordin and Shannon

Using app

2 days

Total reviews

7

Average rating

4.4