All reviews

Rating Breakdown

  • 5
    95% (147 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (4 ratings)
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5 / 5 Share

June 3, 2021

Mesa has a huge potential. It might be will take some time to tweak but it will automate a lot of routine tasks. Looking forward to use it more.

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

May 27, 2021

Mesa is the 3rd automation app we have tried for our store, and we'll be sticking with it: the team is responsive, the functionality is pretty comprehensive, and it is making a huge difference for our business. With this app, we have some workflow and automation functionality we would need to go to a Shopify Plus $2000/month subscription to have otherwise.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2021

We purchased this app to bridge the gap between our small Shopify store and our large (traditionally B2B) Salesforce instance with the goal of making the store revenue visible in Salesforce for leadership without having the manually retrieve a report for them. We had a PHENOMENAL experience with the assistance of Matt, who tirelessly helped us adjust several of the Mesa templates to meet our needs. The only suggestion I would have would be to make the Shopify to Salesforce templates a little more "out-of-the-box". As an example, when adding Product and Pricebook entries, you would typically need to create at least two price book entries (Standard Price, then whichever additional entries were needed). We ended up just needing to add an additional price book entry creation step to achieve this. Highly recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2021

The app is great to automate Shopify and Google sheets. Special thanks to Matt who really helped me a lot getting the best out of this app! :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2021

This app is a must for anyone wanting to automate using outside programs. It's like magic. Also, the customer service has been top notch. I've always had a dev available when needed and gotten a resolution fast! Thanks ShopPad!

Using app

Over 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

May 7, 2021

Game changer, we have several shopify stores and Mesa's powerful automation frees us from monitoring the order statuses all the time. Also very responsive and helpful customer service team!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

Amazing app, but if you're lucky to get Matt helping you he's the best developer/customer service I've had in 4 years of shopify, seriously amazing - and really cares as well as his expertise.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2021

I used this app to set up an automation to work in close coordination with our fraud detection application. Mesa customer support was amazing. They helped me get the automation up and running in a few hours. - I started my question on chat and then ironed it out over email. Thank you Mesa for saving us time and money!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2021

Mesa is great and the support matches that. I'm no developer, but their team is quick to jump in and answer any questions that I have. I can't recommend them enough!

Store

Puzzery

Using app

--

Total reviews

21

Average rating

5.0

5 / 5 Share

March 8, 2021

Very good app and support team. They always find a way to make it work for us. Thank you for the help.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

I needed this app to be able to import custom fields to a google sheet once a purchase was made on my store, it works so so well and the customer support is second to none! I am confident you wont find a better app, I had been searching through the search results on the app store for days and found this because I use another ShopPad app 'Infinite options' You will get great customer support and a great app with ShopPad Apps. Every time i have contacted them , my issue has been resolved fast.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2021

Just installed this app a few days but I have been shocked by the level of help and support from their team. They were really responsive in customizing for exactly what I was trying to do, and troubleshooting over email after the automation was built. Impressed!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2021

Easy to set up flows and if you don't know exactly how their customer service is unbelievable. They reply within minutes and provide real solutions. 5-Star App for sure!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

March 4, 2021

I have this app linked up with Tracktorpad to provide a first class tracking solution for my customers. We have added some additional custom statuses using the API available - Matt was fantastic in helping us set this up and I have no doubt it will massively drive down the number of queries we receive going forward given the functionality it adds to our site!

Store

BLK BOX

Using app

8 days

Total reviews

7

Average rating

4.6

5 / 5 Share

March 2, 2021

MESA is a powerful app that can do A LOT OF THINGS. What sets the app apart is the level of service we received from their team. Instead of just firing support docs, Matt takes the time to understand what I am trying to do and then show me the right way to do it in the app. Highly recommend it if you're trying to automate systems/processes in your store.

Store

EVELO

Using app

14 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 11, 2021

This app solves our exact need- proactively notifying customers about shipping delays & performing shipping charge refunds when necessary. Moreover, can't say enough great things about team mesa/shoppad! They respond often within the hour and take real time to explain the ins and outs. Never worked with a better support team! 6 stars

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

I can't say enough good about Mesa and their support staff in helping us get up and running with some super-efficient workflows to help us streamline and automate processes.

Using app

8 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 1, 2020

I have to admit, Mesa exceeded our expectations. In the masses of really useless apps with horrible support in the Shopify App-Store, this one here along with it's Team really stands out. The triggers are not that easy to setup for a beginner, but the Team is very quick to react and does the job for you, as long as you describe properly what you need. This is 5-Stars in all aspects!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

I have only just started using this app, to help connect infinite options to a spreadsheet. I have finalised the settings today and managed to setup an excel sheet to work alongside the Google sheet and already I have conquered a huge task which was required for my business. Matt has been helping me along from support as I am a little bit of a technophobe and he has been very prompt with the assistance and there was no issue with him amending any stumbling blocks I came across. Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

The support team is incredible! They always worked hard to come up with solutions for the problems we were trying to solve through Mesa.

Using app

10 months

Total reviews

18

Average rating

5.0