All reviews

Rating Breakdown

  • 5
    88% (151 ratings)
  • 4
    5% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 96% (164)
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5 / 5 Share

Dec. 3, 2025

Store

Adilaar

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Bedankt dat je de tijd hebt genomen om deze recensie achter te laten! We waarderen de steun 💪🏼 Thank you for taking the time to leave this review! We appreciate the support 💪🏼

5 / 5 Share

Nov. 14, 2025

I've been dragging my feet for months in updating our menu. I've looked at a bunch of different apps, including installing multiple different ones and was always left wanting a simpler and better answer to getting a beautiful menu setup. Simply put this is the one app that you absolutely NEED if you want better menus. Shout out to Jakin for helping get some CSS in place to tweak it to perfection! Thank you for the fantastic app!

Using app

About 14 hours

Total reviews

8

Average rating

5.0

Developer Reply

Your menu looks amazing! 🤩 Thank you for taking the time to A. reach out to support so we could ( I say "we" but I mean the fantastic Jakin!) get your menu to your liking, and B. for leaving this review! It really does mean the world to our small little band of developers 😊 If you need anything else, don't hesitate to reach out to us, and again, thank you!

1 / 5 Share

Nov. 12, 2025

Useless! Not intuitive, not compatible with all shopify apps, shows the themes standars menu a few seconds befor it appears. To few functions overall.

Using app

About 23 hours

Total reviews

2

Average rating

3.0

Developer Reply

We're sorry to hear that Meteor Mega Menu wasn't the solution you were looking for on your store. Thank you for reaching out to our support team. We really do try to provide solutions for each and every merchant. We're glad to have worked with you to solve the issue to the best of our ability. Again, thank you for giving us the chance to make it right and please don't hesitate if you have any further feedback or need any additional support.

3 / 5 Share

Nov. 7, 2025

I have problems when I see my page from a celphone, the menu doesn't load and I can only use the Shopify menu. Is there any way to fix it?

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Sorry to hear that you experienced a problem with your menus! It does sound like you have already been in contact with our support team and the problem was able to be resolved. Don't hesitate to reach out again if there's anything further we can assist with. Hopefully everything is working well for you now, we do our best to ensure broad compatibly of the app but sometimes things can get missed. We appreciate you working with us to help get the problem corrected.

5 / 5 Share

Oct. 7, 2025

Hold on, not only do I get a click-to-setup app that does EXACTLY what I've been looking to do while looking absolutely sexy. It's also completely FREE?? If you thought that was sick, just wait till you update your theme, break the menu and then not only get some advice in the support chat, but the team physically collaborates on your website in real time and fixes the code for you to make a stable workaround for something that Shopify broke. Absolutely world class, big thank you to Jakin for his support, time and efforts helping me get this working again on 3.0. Oh and if I didn't mention it before, this is still FREE, hasn't cost me a cent. 5 stars.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

And did we mention it was free? 🤩 We absolutely LOVE that Jakin was able to help get your mega menu up and running! We're obsessed supporting everything we make regardless of plan. Thank you for taking the time to tell us how amazing Jakin AND our app are (we very much agree) 💪🏼

4 / 5 Share

Sept. 22, 2025

J'aime bien l'application, elle est facile à configurer. Dommage qu'elle ne permette pas de modifier ou de s'adapter au menu du thème qu'elle ne fait que remplacer, sans ajuster sa police et sa couleur à ceux du thème. Je n'ai pas pu joindre le support malgré le message laissé, ce qui m'oblige à me séparer de l'application.

Using app

16 days

Total reviews

8

Average rating

4.4

Developer Reply

Nous sommes vraiment désolés de vous avoir manqué 😭 Vous avez contacté notre support ce week-end (notre samedi). Nous avons répondu à votre demande d'assistance dès lundi matin. N'hésitez pas à nous faire savoir si nous pouvons encore vous aider. Merci d'avoir pris le temps de laisser votre avis. Nous apprécions sincèrement vos commentaires.

5 / 5 Share

Sept. 14, 2025

I looked over (7 or 8) just about every Menu App, and all of them require you to put many hours into building your menu except Helium. Helium is the only application that builds itself based on your pre-existing menu. Think about that for a second... The application literally builds your menu! You don't have to lift a finger! All of the other Menu Apps don't even look at your Pre-existing Menu that you have spent days and days building. They all require you to build a New Menu based on their application (horse S!@#) You have to call BS on that, like what the hell were these other developers thinking? Not Helium, they were smart enough to do what no other developers are doing by creating an app that Builds itself based off your old proven menu saving you many many hours if not days in time. They also took it to the next level... They decreed that you can use this awesome application without putting a fortune down in order to test but not just test, FULLY USE without limitations. Unlike all of the other Menu Apps that say you can only use it for One Collection, or only 2-Tiers Deep (and if you want 3 Tiers you have to pay - more horse !@#$), Helium allows you to use two of their best Pre-build dynamic Templates (One 2 Tiers deep, One 3 Tiers deep) FULLY without limitations that will build itself off your pre-existing menu ALL FOR FREE! WHAT DOES THIS ALL MEAN: This means if you are a NEW SHOPIFY OWNER like myself where your shop is not yet Open, or bringing in any funds, this means joining and becoming Partners with Helium is a NO BRAINER. It is the old... I'll give you an offer that you can't refuse. If you're a NEW SHOP OWNER, this is the only Menu Application you need. LAST POINT: I had a question that I needed answered by Customer Service fast, Customer Service got over to me, and online with me very quickly and got this question answered. So those of us who have hand-holding needs like myself, will be happy to know their customer service is with you, and on point.

Store

TinyMax

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Standing ovation 👏🏼 Kevin, THANK YOU SO MUCH for leaving this review! Your words are amazing and the team was greatly encouraged to read that our obsession with installation and ease to import existing menus made your life easier. Again, we can't thank you enough for taking the time to leave this thorough review. You made our week 💪🏼

5 / 5 Share

Sept. 12, 2025

We’ve had a great experience with the Meteor Mega Menu app! It works flawlessly and has made it so much easier for our customers to browse through our collections and products. The navigation feels smooth, professional, and exactly what we needed to elevate our store experience. A huge thank you to Jakin for going above and beyond to help us fix our theme and make sure everything was running perfectly. The support was fast, kind, and super helpful. Highly recommend this app and their team!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We love that Jakin was able to make your crystals easier to find and buy 🤑 We're here if you need any further help 💪🏼

1 / 5 Share

Aug. 10, 2025

This page shows a Free version The plan selection shows Free Got an email saying it was a trial

Using app

1 minute

Total reviews

5

Average rating

2.2

Developer Reply

There is a free plan! 😄 After you install the app, you have 7 days to try out any of the paid features for free. But you can stay on the free plan forever. 😄

5 / 5 Share

Aug. 5, 2025

Very easy to use. Strongly recommend. Switched from Global Mega Menu to this. Am using the free version and feel guilty for doing so because it is an excellent product.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for leaving this review! Your menu has SO MANY amazing products and different vehicles and it looks great! Because we love ourselves a pun/dad-joke: we hope your sales keep firing on all cylinders and don't hesitate to reach out to use if you need any help 🛞

5 / 5 Share

July 25, 2025

Easy to use. The two free menus are easily customizable and already effective. A must-have ! Attention ! Takes control of the Shopify menu. Additions/modifications must be made in the app

Using app

2 days

Total reviews

59

Average rating

3.8

Developer Reply

Thank you for this review! Yes, we do our best to make things easy to use (you should have heard the design/customer experience meetings when we were making Meteor 🫣). We appreciate you taking the time to leave this review and thank you for letting us be a part of your Shopify journey 🎒

5 / 5 Share

June 17, 2025

It's been great so far.

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💪🏼 We hope that you'll continue to enjoy using Meteor Mega Menu. Also, thank you for letting us be a part of your Shopify journey 🎒

2 / 5 Share

June 11, 2025

La version gratuite offre peut d'options, elle m'encourage pas à aller plus loin, dommage !

Store

Glow.oi

Using app

7 days

Total reviews

2

Average rating

3.5

Developer Reply

Bonjour et merci d'avoir pris le temps de laisser cet avis. Nous sommes désolés d'apprendre que la version gratuite ne proposait pas les personnalisations dont vous aviez besoin 😔 Nous comprenons parfaitement votre ressenti. La version gratuite est conçue pour offrir aux commerçants un méga menu fiable et simple, sans leur coûter un centime. Notre objectif est de vous donner un aperçu du potentiel de Meteor sans coût supplémentaire. Encore une fois, merci pour votre avis sincère et n'hésitez pas à nous contacter si vous souhaitez améliorer une fonctionnalité ou un aspect particulier de votre méga menu. Nous ADORONS aider nos commerçants 😊

5 / 5 Share

May 21, 2025

Meteor's mega menu is everything I was looking for, very versatile, easy to use, lots of customizable options--everything under the hood to rev green light and go! Nice people to work with too! Always there if you have a question. The app itself is very straightforward and easy to use. I stopped looking as soon as I found it--great great tool!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

This is such an amazing review! 🤩 We really appreciate you taking the time to leave it. You menu looks really clean and easy to navigate, great job! As you so eloquently put it, we're here when you need us 😊

5 / 5 Share

April 30, 2025

great app, fast support, looks clean and easy to use

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for leaving this "shockingly" good review (get it 😉). We're glad our support was able to provide you with a quick solution to your questions. We're always here if you have any other questions or concerns! Cheers 😊

5 / 5 Share

March 28, 2025

Amazing customer service! Helped me implement code to make the mega menu of our dreams!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Fantastic! It's great to hear that we were able to help you get your amazing-looking menu up and running 🤩 We hope you are getting some lovely spring weather up there in Canada 🌼 And thank you so much for taking the time to leave this review.

5 / 5 Share

March 11, 2025

Just started using this app to create a Mega Menu and it has been awesome. So easy to navigate, and use. Highly recommend.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Cheers! Thank you so much for taking the time to leave this review! Your menu looks great. You've really packed some serious toys, games, and science experiments in your mega menu 🤩 Thank you again for leaving this review 💪🏼

2 / 5 Share

March 8, 2025

It appears to create a separate menu that redirects from your Shopify menu to the mega menu, meaning you can see the menu jump around before it loads. It first loads the shopify menu and then the mega menu. It's unsightly and looks unprofessional, and it also generates error pages.

Store

A&O

Using app

About 1 month

Total reviews

8

Average rating

3.4

Developer Reply

Thank you for taking the time to share your feedback. We're sorry you had some problems with the loading time of your mega menu. Our team is reaching out to assist you with this problem. That said, your menu looks really good, and you're using it to showcase a large body of products 💪🏼 Again, thank you for this review and your feedback.

5 / 5 Share

Feb. 24, 2025

Really, really happy with this app! I did some research to figure out which was the most reliable. My concerns were imagery, design customization, easy to edit, and not ruining site load time. It took me a little bit to play with the different templates, change colors, and map out my content. But once i did it felt and looked SO good. website is Duckfeetusa.com so you can check out the nav with imagery there. I think what im most excited about is the mobile design and images. I just launched it - which was so quick and easy! I ran into a few coding issues with my shopify backend and the Meteor team was SO fast to help and went above and beyond helping write custom code, talking with me, etc. Brett from support was AMAZING with all of my custom questions and concerns. Its very rare that and app of this power has real people helping you out - and quickly.. AND with great answers. Overall amazing experience! I'm excited to see how this performs and to see other templates etc that they come out with in the future! But definitely a big fan. If you're debating it - i would absolutely say try it out and just play around. Its easier and more customizable than other apps i looked into. I was looking at Qikify and Buddah and they were both clunky and confusing. Meteor was far easier and a way better result. Can't say enough good things - if you're debating, just go for it. If its not going the way you want, i would say reach out to their incredible support before you abandon. Sometime simple things in the shopify theme restrict something, and one line of code can solve it. They gave that code and mapped locations of where to paste it. Never had a coding CS experience that good!

Using app

27 days

Total reviews

7

Average rating

5.0

Developer Reply

👏🏼 This is by far the most comprehensive and glowing review we've ever recieved! A thousand "thank yous" for taking the time to write this review! You are 100% correct, your menu looks fantastic as do your shoes 🤩 We're here if you ever need any further help/assistance, and again, we cannot thank you enough for your fantastically thorough review!

5 / 5 Share

Feb. 12, 2025

Great app! No issues at all. What an upgrade from the standard shopify menu

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We LOVE what you've done with Pinnacle template 💪🏼 Those wall panels are looking amazing in your mega menu. Thank you again for this review.