Meteor Mega Menu & Navigation
Create modern dropdown menus for mobile and desktop
Rating
4.7
feedback
282
chart
#408
All reviews
Review RSS Feed
April 25, 2023
We were excited to find this app, started setting it up but their preview link doesn't work so we can't move forward, We tried several times to reach support, no one answers. Disappointing customer service
So sorry to hear you've had a bit of trouble! It appears that you've contacted us outside our normal business hours of 8am - 4pm PT Monday - Friday. Our team has responded to your messages, and we can certainly help you get your desired result, even if we're not online simultaneously. We need clarification from you on a few points before we proceed, so please review the latest messages from our Customer Success team. Thanks! 😄
April 10, 2023
The setup was easy and I was able to setup up the menus quickly. I cannot speak about the support as I have not had use them so far.
Thanks for your review! We'll count it as a win that you were able to set everything up without contacting support 🙌🏆 Our US-based Customer Success team is ready to help if you run into any snafus in the future 😄
March 13, 2023
Incredible looking app and fantastic support. I had some issues integrating it with my theme and I received a response and a solution to my problem right away, and communication has been great. I switched over from another mega menu app and am really happy I did.
We're happy you made the switch too! Thanks for choosing Meteor 🙌
March 5, 2023
This Mega Menu app is incredibly ease to use and customize and has much more accommodating pricing tiers compared to the other apps. I did need to reach out to their support team for one installation issue which they quickly addressed. The app is solid and has been a great tool for my store. Highly recommend.
Solid feedback, thanks for using Helium apps! 🏆
Feb. 16, 2023
This app is very easy to work with, isn't too complicated and offers amazing options. Looks very professional, works perfectly and adds that little bit of "extra" to our website. Thanks to the Helium team for making such a perfect app!
Love that little "extra" -- thanks for using Helium apps! 😄
Feb. 7, 2023
I love the app. Worth the monthly cost because it's so beautiful and customizable. I had an amazing experience with support getting the new menu to show on my site. I highly recommend this app!
Thanks for your review! Glad we could assist 💪
Jan. 24, 2023
Plug-and-play solution that really helped UX on my site. Premium is worthwhile -- shoutout to Brett for the extra hand getting things cleaned up.
Thanks so much for the excellent review and shoutout to Brett (our newest employee)! 😄
Dec. 21, 2022
Excellent app that is easy to use and delivers an amazing result. Support team is thorough and quick to respond - I was having issues after changing themes and they were quick to jump on and rectify the code conflict as well as keep me informed what was being changed. Thanks!
Thanks so much for taking the time to share your experience! 😊
Dec. 15, 2022
Won't let me select the free plan. Have never used this app before but it asks me to delete menu items before downgrading. Very unprofessional app! Deleted.
Hey there, looks like you installed the app in 2018 and we still had some old menus stored for you. We're happy to help get you on the free plan if that's what you want. We just need to make sure menus that aren't included on the free plan are removed from your store. We're always happy to help if you reach out to [email protected]
Nov. 28, 2022
It's really easy to install and the support team is highly responsive! Recommend Meteor Mega Menu to anyone who is running a bilingual store.
Thanks for taking the time to submit your review! 😄
Nov. 8, 2022
meteor mega good mega menu created and easy thank you! Very nice app and menu mega menu is very easy to make
Glad to hear it was an easy and effective solution for you. Cheers!
Oct. 24, 2022
Rating that App isn't enough, Support is what makes an App good, and we had great support. We were having an issue /w the mobile menu, but they got it resolved quickly.
Thanks for sharing your experience! 😊
July 8, 2022
Excelente aplicación y excelente atención por parte de soporte técnico, es muy agradable el menú, me encanta.
¡Gracias por sus amables palabras!
June 6, 2022
This menu is exactly what i want and more. So much versatility and so beautifully designed And the customer service is unbelievable. So responsive and on it. Josiah helped me and he took care of everything. No time wasting back and forth telling you to do all the basic troubleshooting you've already tried. He requested collaboration on my Shopify and just fixed everything for me. within a matter of hours. Thank you Josiah!!
Thanks for the amazing feedback! Shops in the US typically receive faster response times since we are HQ'd near Seattle, WA and work normal business hours for the Pacific Time Zone.
Jan. 25, 2022
Mega Menu is a fantastic app! The customization matched exactly what we were looking for and their customer service is speedy and always helpful!
Thank you for this great review (and sorry for the delayed response)!
Sept. 16, 2021
nice app add ono. gives my site a better view and there are many templates to choose from. customer support is 24/7 and responsive. i enjoy being a customer.
Thanks for the feedback! It's wonderful to know that you're getting value out of the app and our support team ❤️
May 17, 2021
A little confusing but still going to work on it. Due to my lack of knowledge and learning so many new things at one time in the process, means I have less time to be confused. I’ll put more time and effort into it because I like it. However, I still don’t have a full assessment. I’ll keep you posted. Thank you
Thanks for the feedback! Please don't hesitate to reach out to our Support team via chat or email if you have questions or need assistance. You can also find lots of documentation on our help center -- including how-to videos and step-by-step guides 🤗
May 10, 2021
Very happy with this app. The app gives you multiple layout options to customize how you want each menu to be designed. Inside each layout, there are many editing tools and further options to customize each layout. No coding required, all editing and menu set up done through the app. The menu's are pointed directly at navigation menu's you have created on your Shopify website.
Thanks so much! We're happy to hear about your positive experience with the app's customization tools and integration with Shopify navigation settings. 🙌
May 17, 2021
Beatiful, profesional menus. I would recomend this App to anyone looking to enhance their menus. Customer service was quick to reply with any questions I had.
Excellent! Thanks for sharing 😄
April 1, 2021
Much easier to customize and organize our main menu. Made our job a lot easier. Customer service was always fast and efficient to respond any time we had an issue, and we did run into a few with the theme that we use.
Great feedback! So glad our team was able to help overcome those sticky theme issues. 😄