All reviews

Rating Breakdown

  • 5
    87% (216 ratings)
  • 4
    6% (14 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (4 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 74% (182)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2019

Kyle and Michael are rockstars! Needed help getting things right with the menus and they went all in and got it fixed up nicely! This is an amazing menu, we show images with ours, great value for the $$. Highly recommend!

Using app

5 months

Total reviews

13

Average rating

5.0

Developer Reply

Thanks, iOgrapher! It was a pleasure to help you. :) Happy to hear you're getting great value from the app!

5 / 5 Share

Sept. 19, 2019

best menu app out there and incredible service. the menu wasn't showing right on mobile and after emailing them they went into the theme of my site and fixed it right away!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We're so glad to hear that you are happy with the app and our support team

5 / 5 Share

Aug. 28, 2019

Very Good Customer Service, Thanks to Kyle, Customizable APP, you leave your queries to the developer they will provide a good assistant and suggestions, what will be good for your website.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Your store's menus are looking fantastic! Thanks for taking the time to leave us a review

5 / 5 Share

Aug. 27, 2019

I'm not really a person for leaving reviews, but Kyle and his team went out of their way to make sure this app worked with my heavily custom theme. Customer service and the app are both second to none!

Store

Milly's

Using app

1 day

Total reviews

4

Average rating

4.8

Developer Reply

It's wonderful to hear that you're happy with our app and support! Thanks for the review :)

5 / 5 Share

July 26, 2019

This is the only mega menu app on Shopify that could do what we needed it to do. I had tested the other mega-menu apps, and they're customer support doesn't compare to Meteor, and I'm having much better luck with this app than the other ones. If I'm confused about how something works, or if I need a special customization, their support team is quick to help.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the glowing review! We're so happy to have you on board :)

5 / 5 Share

July 23, 2019

The support team is quick, kind, and incredibly helpful! Made customizing our site menu very simple, and greatly improved the design in just a few minutes! Thanks, Meteor!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! We appreciate the feedback :)

5 / 5 Share

July 12, 2019

Best APP ever! The customer service was AMAZING! Kyle is the best!!! Highly recommend this app. Not to mention our website looks amazing.

Using app

2 days

Total reviews

16

Average rating

4.8

5 / 5 Share

July 10, 2019

Tried a few other mega menu apps and this one has been the best for us. Really intuitive UI and some great menu templates to choose from.

Using app

4 months

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for the review! We have spent a lot of time fine-tuning the UI to make it as intuitive as possible, so it's really great to hear that the hard work is paying off. We're continually developing new templates so be on the lookout for updates -- and don't hesitate to send us any feedback or suggestions :)

5 / 5 Share

June 27, 2019

Aside from the app doing what I hoped and needed it to, the customer service is outstanding! I am technologically challenged in a big way and Kyle was right there - 3 times(!) to help me with the same issue. He even offered to help me with something completely unrelated to mega-menus. :-)

Using app

7 days

Total reviews

11

Average rating

4.0

5 / 5 Share

June 17, 2019

I use this app to fix my menus on my website and whenever I reach out to Kyle he is always the biggest help and gets back to me within a timely manner.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2019

Meteor Mega Menus work great. So easy to set up. And, anytime you make a change to your menu, the changes are automatically reflected in your Meteor Mega Menu. They offer fast response when I have a problem. Russ Murray www.delawarebusinessincorporators.com

Using app

10 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 15, 2019

Meteor Mega Menus is by far the best menu app I've ever used on Shopify. Especially with the latest release of TWO (yes TWO!) new template layouts to choose from. I'd give 10 stars if I could. Kyle and Chelsea from support are second to none - I can't recommend them enough. Great app

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2019

We have a huge number of categories in our menu. This app handles them wonderfully and the staff are super helpful!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2019

A tremendous product from a company that offers unparalleled support. We've seen increased conversions due to the improvement in navigation. Helium is doing it right!

Using app

4 months

Total reviews

9

Average rating

4.7

1 / 5 Share

Jan. 19, 2019

Problematical. Didnt show clean. Support was there but insufficient, they showed me how to change font sizes in code but, nothing changed. Other problems also. Not recommended. Sorry guys.

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the feedback! Now that we’re able to respond to app reviews we wanted to take this opportunity to follow up :) We've made significant improvements to our app over the past couple of months, including some new settings for font sizes (no code needed!). You can also preview your mega menu changes before publishing them to the live theme. We hope to see you back again soon!

5 / 5 Share

Jan. 11, 2019

This app helped us to navigate more easily in our website. Just what we needed in a drop menu. It's algo very easy to update the menus.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2018

The menu's work great. Chelsea helped alot on chat to ensure that we were satisfied with our menu's functionality. She edited our CSS and made the menu's functionality even better based on our theme. Thanks Chelsea!

Using app

Over 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Dec. 18, 2018

This app is beautiful! I needed one little change to make it absolutely perfect and a member of their team had it done for me in a matter of hours. Thanks so much!

Using app

6 days

Total reviews

10

Average rating

5.0

1 / 5 Share

Dec. 5, 2018

Didn't work with my theme. I only got automated emails back when I submitted feedback. Some of Meteor menu codes are still there preventing me from installing another menu app. I don't know how to get rid of these codes and can't find help from the developer

Using app

21 days

Total reviews

5

Average rating

2.4

Developer Reply

We've made many improvements since 2018. There is a button within the app to remove all code that is installed with the app-- this is the best practice for Shopify app developers. We've also updated our email communication upon uninstall to make this as clear as possible to our merchants. Our average response time is now 1-2 hours during business hours (or the next business day if outside of business hours) when you use the live chat widget within the app. :)

5 / 5 Share

Nov. 14, 2018

I used this app to build a pretty large menu for our store of 1000+ products. Support. Functionality. Ease of use. All 5-star. Chelsea was absolutely flawless in her ability to simplify solutions and to patiently provide the right info without it being technically overwhelming. We've used another app prior. NO COMPARISON - at all, period.

Using app

About 1 month

Total reviews

1

Average rating

5.0