Meteor Mega Menu & Navigation
Meteor Mega Menu and Navigation | Add pictures to main...
Rating
4.7
feedback
292
chart
#876
All reviews
Rating Breakdown
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April 25, 2023
We were excited to find this app, started setting it up but their preview link doesn't work so we can't move forward, We tried several times to reach support, no one answers. Disappointing customer service
So sorry to hear you've had a bit of trouble! It appears that you've contacted us outside our normal business hours of 8am - 4pm PT Monday - Friday. Our team has responded to your messages, and we can certainly help you get your desired result, even if we're not online simultaneously. We need clarification from you on a few points before we proceed, so please review the latest messages from our Customer Success team. Thanks! 😄
April 10, 2023
The setup was easy and I was able to setup up the menus quickly. I cannot speak about the support as I have not had use them so far.
Thanks for your review! We'll count it as a win that you were able to set everything up without contacting support 🙌🏆 Our US-based Customer Success team is ready to help if you run into any snafus in the future 😄
March 13, 2023
Incredible looking app and fantastic support. I had some issues integrating it with my theme and I received a response and a solution to my problem right away, and communication has been great. I switched over from another mega menu app and am really happy I did.
We're happy you made the switch too! Thanks for choosing Meteor 🙌
March 5, 2023
This Mega Menu app is incredibly ease to use and customize and has much more accommodating pricing tiers compared to the other apps. I did need to reach out to their support team for one installation issue which they quickly addressed. The app is solid and has been a great tool for my store. Highly recommend.
Solid feedback, thanks for using Helium apps! 🏆
Feb. 16, 2023
This app is very easy to work with, isn't too complicated and offers amazing options. Looks very professional, works perfectly and adds that little bit of "extra" to our website. Thanks to the Helium team for making such a perfect app!
Love that little "extra" -- thanks for using Helium apps! 😄
Feb. 7, 2023
I love the app. Worth the monthly cost because it's so beautiful and customizable. I had an amazing experience with support getting the new menu to show on my site. I highly recommend this app!
Thanks for your review! Glad we could assist 💪
Jan. 24, 2023
Plug-and-play solution that really helped UX on my site. Premium is worthwhile -- shoutout to Brett for the extra hand getting things cleaned up.
Thanks so much for the excellent review and shoutout to Brett (our newest employee)! 😄
Dec. 21, 2022
Excellent app that is easy to use and delivers an amazing result. Support team is thorough and quick to respond - I was having issues after changing themes and they were quick to jump on and rectify the code conflict as well as keep me informed what was being changed. Thanks!
Thanks so much for taking the time to share your experience! 😊
Dec. 15, 2022
Won't let me select the free plan. Have never used this app before but it asks me to delete menu items before downgrading. Very unprofessional app! Deleted.
Hey there, looks like you installed the app in 2018 and we still had some old menus stored for you. We're happy to help get you on the free plan if that's what you want. We just need to make sure menus that aren't included on the free plan are removed from your store. We're always happy to help if you reach out to [email protected]
Nov. 28, 2022
It's really easy to install and the support team is highly responsive! Recommend Meteor Mega Menu to anyone who is running a bilingual store.
Thanks for taking the time to submit your review! 😄
Nov. 8, 2022
meteor mega good mega menu created and easy thank you! Very nice app and menu mega menu is very easy to make
Glad to hear it was an easy and effective solution for you. Cheers!
Oct. 24, 2022
Rating that App isn't enough, Support is what makes an App good, and we had great support. We were having an issue /w the mobile menu, but they got it resolved quickly.
Thanks for sharing your experience! 😊
Sept. 16, 2022
These guys were so fast to respond! They were really helpful, and their mega menus are so smooth, so fast.
Thanks for taking the time to leave your review! We're glad to hear you had such a positive experience with our app. 😄
July 27, 2022
Desktop preview is ok but this is not working on mobile preview. In mobile I can not open sub menu bar.
We're sorry to hear you weren't able to make Meteor work as expected. We noticed you haven't reached out to our Customer Success team yet. We highly recommend reaching out to them at [email protected]. Our team is always happy to help!
July 8, 2022
Excelente aplicación y excelente atención por parte de soporte técnico, es muy agradable el menú, me encanta.
¡Gracias por sus amables palabras!
June 6, 2022
This menu is exactly what i want and more. So much versatility and so beautifully designed And the customer service is unbelievable. So responsive and on it. Josiah helped me and he took care of everything. No time wasting back and forth telling you to do all the basic troubleshooting you've already tried. He requested collaboration on my Shopify and just fixed everything for me. within a matter of hours. Thank you Josiah!!
Thanks for the amazing feedback! Shops in the US typically receive faster response times since we are HQ'd near Seattle, WA and work normal business hours for the Pacific Time Zone.
May 3, 2022
Simple, powerful, quick support when needed. Uses current Shopify menu structure from your store. Do not have to create a separate menu structure like other menu apps require.
Thanks so much! We think this is an underappreciated feature, so we're glad you fully appreciate it. 😄
April 2, 2022
I tried to use this app for a week and consistently had issues with images populating and collections showing up. No matter what I did nothing worked. The app wouldn't update, and photos wouldn't show up either. It's a shame the menus also aren't customizable. I am so upset because this is one of the few apps that use the font that is on your website locally. I wish they had a customer service support that is over voice because the message support just isn't enough.
I'm so sorry for the disappointing experience. The menus are actually quite customizable, and our team is standing by to help you implement your vision once we receive some more information from you. :)
Jan. 25, 2022
Mega Menu is a fantastic app! The customization matched exactly what we were looking for and their customer service is speedy and always helpful!
Thank you for this great review (and sorry for the delayed response)!
Dec. 23, 2021
Great app even greater support. You guys are killing it 10/10! Would highly reccomend to anyone that is in need of a menu app!
Thank you for this great review (and sorry for the delayed response)!