Meteor Mega Menu & Navigation
Meteor Mega Menu and Navigation | Add pictures to main...
Rating
4.7
feedback
297
chart
#867
All reviews
Rating Breakdown
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July 18, 2023
The menu works great, had an issue when we tried to upgrade to a shopify 2.0 theme and the customer service was excellent, they addressed it right away and our menu was up and running the same day.
Thank you for your review! We're happy that we could help you get things up and running. We take customer support seriously and we're happy it made a difference for you ๐
July 4, 2023
Excellent! Menus look cleaner than other comparable solutions, i ve tried some out before I came across Meteor. Im quite happy with it. Also, I got some special request to customise it a bit more and someone looked at my code and did it for me. Nice customer support!
Helium started out as a design and development agency before building apps, so it's no surprise our templates stand out among the competition. Glad you agree! ๐ Thanks for using Meteor, and don't hesitate to reach out if we can assist with anything else!
June 28, 2023
Possibly the best app and best support, i had a issue with the app installation and support team worked round the clock to fix the issue, i recommend this app for anyone who need a combination mega menu and great support
Wow, thank you for the kind words! I'm glad our team could help. Thanks for trusting Meteor for 3+ years ๐
June 16, 2023
Adds a extra layer to your navigation, which exponentially expands the number of collections your navigation can handle. Brilliant if you have lots of product. The support is Excellent. Support is USA based so there is a 8 hr time difference, but they start chatting bang on 6 PM!
Fantastic feedback, thank you so much ๐ I'm glad our US-based support still works for you in the UK!
May 9, 2023
Change one star to 4 stars APP is easy to use But like another comment, if you want to get the fast response, you need to write here not by email. That's why I do not give 5 stars.
Hi again ๐ we still don't have any record of you reaching out from your shop email. It's possible your message got caught by a spam filter, but we looked and couldn't find it. Using the app's chat widget is a guaranteed way to get in touch with us; you'll get a response within 24 hours M-F (and usually much faster than that) ๐
April 25, 2023
We were excited to find this app, started setting it up but their preview link doesn't work so we can't move forward, We tried several times to reach support, no one answers. Disappointing customer service
So sorry to hear you've had a bit of trouble! It appears that you've contacted us outside our normal business hours of 8am - 4pm PT Monday - Friday. Our team has responded to your messages, and we can certainly help you get your desired result, even if we're not online simultaneously. We need clarification from you on a few points before we proceed, so please review the latest messages from our Customer Success team. Thanks! ๐
April 10, 2023
The setup was easy and I was able to setup up the menus quickly. I cannot speak about the support as I have not had use them so far.
Thanks for your review! We'll count it as a win that you were able to set everything up without contacting support ๐๐ Our US-based Customer Success team is ready to help if you run into any snafus in the future ๐
March 13, 2023
Incredible looking app and fantastic support. I had some issues integrating it with my theme and I received a response and a solution to my problem right away, and communication has been great. I switched over from another mega menu app and am really happy I did.
We're happy you made the switch too! Thanks for choosing Meteor ๐
March 5, 2023
This Mega Menu app is incredibly ease to use and customize and has much more accommodating pricing tiers compared to the other apps. I did need to reach out to their support team for one installation issue which they quickly addressed. The app is solid and has been a great tool for my store. Highly recommend.
Solid feedback, thanks for using Helium apps! ๐
Feb. 16, 2023
This app is very easy to work with, isn't too complicated and offers amazing options. Looks very professional, works perfectly and adds that little bit of "extra" to our website. Thanks to the Helium team for making such a perfect app!
Love that little "extra" -- thanks for using Helium apps! ๐
Feb. 7, 2023
I love the app. Worth the monthly cost because it's so beautiful and customizable. I had an amazing experience with support getting the new menu to show on my site. I highly recommend this app!
Thanks for your review! Glad we could assist ๐ช
Jan. 24, 2023
Plug-and-play solution that really helped UX on my site. Premium is worthwhile -- shoutout to Brett for the extra hand getting things cleaned up.
Thanks so much for the excellent review and shoutout to Brett (our newest employee)! ๐
Dec. 21, 2022
Excellent app that is easy to use and delivers an amazing result. Support team is thorough and quick to respond - I was having issues after changing themes and they were quick to jump on and rectify the code conflict as well as keep me informed what was being changed. Thanks!
Thanks so much for taking the time to share your experience! ๐
Dec. 15, 2022
Won't let me select the free plan. Have never used this app before but it asks me to delete menu items before downgrading. Very unprofessional app! Deleted.
Hey there, looks like you installed the app in 2018 and we still had some old menus stored for you. We're happy to help get you on the free plan if that's what you want. We just need to make sure menus that aren't included on the free plan are removed from your store. We're always happy to help if you reach out to [email protected]
Nov. 28, 2022
It's really easy to install and the support team is highly responsive! Recommend Meteor Mega Menu to anyone who is running a bilingual store.
Thanks for taking the time to submit your review! ๐
Nov. 8, 2022
meteor mega good mega menu created and easy thank you! Very nice app and menu mega menu is very easy to make
Glad to hear it was an easy and effective solution for you. Cheers!
Oct. 24, 2022
Rating that App isn't enough, Support is what makes an App good, and we had great support. We were having an issue /w the mobile menu, but they got it resolved quickly.
Thanks for sharing your experience! ๐
Sept. 16, 2022
These guys were so fast to respond! They were really helpful, and their mega menus are so smooth, so fast.
Thanks for taking the time to leave your review! We're glad to hear you had such a positive experience with our app. ๐
July 27, 2022
Desktop preview is ok but this is not working on mobile preview. In mobile I can not open sub menu bar.
We're sorry to hear you weren't able to make Meteor work as expected. We noticed you haven't reached out to our Customer Success team yet. We highly recommend reaching out to them at [email protected]. Our team is always happy to help!
July 8, 2022
Excelente aplicaciรณn y excelente atenciรณn por parte de soporte tรฉcnico, es muy agradable el menรบ, me encanta.
ยกGracias por sus amables palabras!