All reviews

Rating Breakdown

  • 5
    88% (151 ratings)
  • 4
    5% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 96% (164)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2023

Awesome App... exactly what I ws looking for, even in the free version!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

We love to hear that! Thank you so much for taking the time to leave this review! We hope you continue to enjoy your new Mega Menu 😎

5 / 5 Share

Oct. 4, 2023

Not only is the Mega Menu way, way easier to build than other more expensive options but the support is top notch. Brett was amazing at making changes that were not available as standard options but made all the difference to how we use the app. It's sleek, easy and does exactly what it's supposed to, all backed by great support - what's not to like?

Store

Teeone

Using app

1 day

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for the review! I think you just gave Meteor Mega Menu a tagline, "What's not to like?" 😎

5 / 5 Share

Sept. 30, 2023

Sehr einfach zu bedienen, schΓΆne MenΓΌs, ganz toller Kundensupport!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre tolle Bewertung! Wir hoffen, dass Sie unsere App weiterhin nutzen 😎

5 / 5 Share

Sept. 19, 2023

It's good and didn't find any issue yet.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

That's what we work the long hours for! Thank you for leaving this review 😊

5 / 5 Share

Sept. 18, 2023

Very good product! Amazing app and amazing experience from the support team! If you're looking to upgrade your store, you need Helium's Meteor mega menu for sure !

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the high praise! We're happy our support and menus were exactly what you were looking for 😎

5 / 5 Share

Sept. 18, 2023

Snelle en duidelijke hulp, waardoor het probleem opgelost werd.

Using app

5 months

Total reviews

10

Average rating

5.0

Developer Reply

Bedankt voor het achterlaten van deze recensie. We zijn blij dat we hebben geholpen πŸ™‚

5 / 5 Share

Aug. 24, 2023

I love Meteor Mega Menu & Navigation. I played with a could other navigation apps and found this one was the best one to suit what I needed. It's very simple to use, and if you every have any questions, the team is so helpful and gets to the bottom of your needs. I've dealt with Brett the most, he is pleasant and efficient. I definitely recommend this Mega Menu app for Shopify users. The templates are simple and easy to work with and you're able to customize the design to match your brand. I honestly feel that this was the best addition to my website. Thanks Meteor team :)

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

😊 Thank you for your review! We're excited that Meteor Mega Menu gave your site the organization it needed. Kid clothes sizes are so confusing, but your menu makes it looks so simple πŸ‘πŸΌ

5 / 5 Share

Aug. 10, 2023

Awesome app and incredible support team! We had a few special customization requests and Brett helped us implement them all. We definitely recommend this app!

Using app

2 days

Total reviews

6

Average rating

4.3

Developer Reply

🀩 Thank you for this review! Yes, we're pretty proud of our timely and talented Brett.

5 / 5 Share

July 18, 2023

The menu works great, had an issue when we tried to upgrade to a shopify 2.0 theme and the customer service was excellent, they addressed it right away and our menu was up and running the same day.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We're happy that we could help you get things up and running. We take customer support seriously and we're happy it made a difference for you 😎

5 / 5 Share

June 16, 2023

Adds a extra layer to your navigation, which exponentially expands the number of collections your navigation can handle. Brilliant if you have lots of product. The support is Excellent. Support is USA based so there is a 8 hr time difference, but they start chatting bang on 6 PM!

Using app

6 months

Total reviews

8

Average rating

4.6

Developer Reply

Fantastic feedback, thank you so much πŸ™Œ I'm glad our US-based support still works for you in the UK!

1 / 5 Share

April 25, 2023

We were excited to find this app, started setting it up but their preview link doesn't work so we can't move forward, We tried several times to reach support, no one answers. Disappointing customer service

Using app

1 day

Total reviews

11

Average rating

4.3

Developer Reply

So sorry to hear you've had a bit of trouble! It appears that you've contacted us outside our normal business hours of 8am - 4pm PT Monday - Friday. Our team has responded to your messages, and we can certainly help you get your desired result, even if we're not online simultaneously. We need clarification from you on a few points before we proceed, so please review the latest messages from our Customer Success team. Thanks! πŸ˜„

5 / 5 Share

April 10, 2023

The setup was easy and I was able to setup up the menus quickly. I cannot speak about the support as I have not had use them so far.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! We'll count it as a win that you were able to set everything up without contacting support πŸ™ŒπŸ† Our US-based Customer Success team is ready to help if you run into any snafus in the future πŸ˜„

5 / 5 Share

March 13, 2023

Incredible looking app and fantastic support. I had some issues integrating it with my theme and I received a response and a solution to my problem right away, and communication has been great. I switched over from another mega menu app and am really happy I did.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

We're happy you made the switch too! Thanks for choosing Meteor πŸ™Œ

5 / 5 Share

March 5, 2023

This Mega Menu app is incredibly ease to use and customize and has much more accommodating pricing tiers compared to the other apps. I did need to reach out to their support team for one installation issue which they quickly addressed. The app is solid and has been a great tool for my store. Highly recommend.

Using app

24 days

Total reviews

4

Average rating

4.5

Developer Reply

Solid feedback, thanks for using Helium apps! πŸ†

5 / 5 Share

Feb. 16, 2023

This app is very easy to work with, isn't too complicated and offers amazing options. Looks very professional, works perfectly and adds that little bit of "extra" to our website. Thanks to the Helium team for making such a perfect app!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Love that little "extra" -- thanks for using Helium apps! πŸ˜„

5 / 5 Share

Feb. 7, 2023

I love the app. Worth the monthly cost because it's so beautiful and customizable. I had an amazing experience with support getting the new menu to show on my site. I highly recommend this app!

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for your review! Glad we could assist πŸ’ͺ

5 / 5 Share

Jan. 24, 2023

Plug-and-play solution that really helped UX on my site. Premium is worthwhile -- shoutout to Brett for the extra hand getting things cleaned up.

Store

Guise

Using app

26 days

Total reviews

10

Average rating

5.0

Developer Reply

Thanks so much for the excellent review and shoutout to Brett (our newest employee)! πŸ˜„

5 / 5 Share

Dec. 21, 2022

Excellent app that is easy to use and delivers an amazing result. Support team is thorough and quick to respond - I was having issues after changing themes and they were quick to jump on and rectify the code conflict as well as keep me informed what was being changed. Thanks!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to share your experience! 😊

1 / 5 Share

Dec. 15, 2022

Won't let me select the free plan. Have never used this app before but it asks me to delete menu items before downgrading. Very unprofessional app! Deleted.

Using app

2 days

Total reviews

31

Average rating

2.2

Developer Reply

Hey there, looks like you installed the app in 2018 and we still had some old menus stored for you. We're happy to help get you on the free plan if that's what you want. We just need to make sure menus that aren't included on the free plan are removed from your store. We're always happy to help if you reach out to [email protected]

5 / 5 Share

Nov. 28, 2022

It's really easy to install and the support team is highly responsive! Recommend Meteor Mega Menu to anyone who is running a bilingual store.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to submit your review! πŸ˜„