All reviews

Rating Breakdown

  • 5
    89% (264 ratings)
  • 4
    4% (11 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (6 ratings)
  • 1
    4% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 6, 2022

This menu is exactly what i want and more. So much versatility and so beautifully designed And the customer service is unbelievable. So responsive and on it. Josiah helped me and he took care of everything. No time wasting back and forth telling you to do all the basic troubleshooting you've already tried. He requested collaboration on my Shopify and just fixed everything for me. within a matter of hours. Thank you Josiah!!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the amazing feedback! Shops in the US typically receive faster response times since we are HQ'd near Seattle, WA and work normal business hours for the Pacific Time Zone.

5 / 5 Share

May 3, 2022

Simple, powerful, quick support when needed. Uses current Shopify menu structure from your store. Do not have to create a separate menu structure like other menu apps require.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! We think this is an underappreciated feature, so we're glad you fully appreciate it. πŸ˜„

2 / 5 Share

April 2, 2022

I tried to use this app for a week and consistently had issues with images populating and collections showing up. No matter what I did nothing worked. The app wouldn't update, and photos wouldn't show up either. It's a shame the menus also aren't customizable. I am so upset because this is one of the few apps that use the font that is on your website locally. I wish they had a customer service support that is over voice because the message support just isn't enough.

Using app

3 days

Total reviews

1

Average rating

2.0

Developer Reply

I'm so sorry for the disappointing experience. The menus are actually quite customizable, and our team is standing by to help you implement your vision once we receive some more information from you. :)

5 / 5 Share

Jan. 25, 2022

Mega Menu is a fantastic app! The customization matched exactly what we were looking for and their customer service is speedy and always helpful!

Store

Define

Using app

Over 1 year

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for this great review (and sorry for the delayed response)!

5 / 5 Share

Dec. 23, 2021

Great app even greater support. You guys are killing it 10/10! Would highly reccomend to anyone that is in need of a menu app!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review (and sorry for the delayed response)!

1 / 5 Share

Dec. 15, 2021

I installed this app and at first it seems okay, and seem to have trouble making more mega menus and I noticed there is a limit.. I decided to uninstall and noticed the loads of code still left on on store. Extremely annoying, once removed I still had an error come up on every page load. I managed to find the small piece of code causing the error. It was pretty frustrating to be honest.

Using app

9 minutes

Total reviews

22

Average rating

2.1

Developer Reply

Thanks for the feedback, and sorry for any trouble caused! The app does in fact require a paid plan if you wish to create more than one mega menu. There's a built-in uninstall tool in the app admin that can be used to remove app code from your store's theme, and we also have uninstall instructions documented in our help center (linked below) if you happen to delete the app from your store before removing the code. http://help.heliumdev.com/en/articles/3163457-liquid-uninstall We wish you the best of luck! Feel free to reach out to our Support team at [email protected] if you need anything from our side 😊

5 / 5 Share

Nov. 2, 2021

Absolutely Beautiful App. Easy to use, instantly added momentum to my store sales. Highly recommend, check out our menus bajatiki.com, still on free trial, we plan on keeping the premium subscription, worth it. Have to reiterate, very easy to set up, and looks great in design.

Using app

9 months

Total reviews

13

Average rating

4.8

Developer Reply

Thanks for taking the time to leave a review! Your store's mega menus look fantastic. We're so happy to hear that you're enjoying the app and the value it brings ❀️

5 / 5 Share

Sept. 16, 2021

nice app add ono. gives my site a better view and there are many templates to choose from. customer support is 24/7 and responsive. i enjoy being a customer.

Store

JoeBro

Using app

7 days

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for the feedback! It's wonderful to know that you're getting value out of the app and our support team ❀️

1 / 5 Share

Aug. 9, 2021

The customer service sucks and they just send you links to follow, not help. The app downloads categories, otherwise it is terrible. Spend hours to learn a system that you pay them a monthly fee for. They can at least attach it to your site and make sure it works for you ... before you get so mad and delete them again and think I don't need your service.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for taking the time to leave an app review! I'm sorry to hear that the app and our support team did not meet your expectations, but we're always here if you decide to give Meteor another try. With Meteor, all of the mega menu content is controlled by the navigation menus you've configured in Shopify, so if you want to change the categories (aka collections) or products shown in a mega menu, then you would need to edit menu items using the navigation settings in Shopify admin. Hopefully this helps to shed some light! We wish you the best of luck πŸ€—

5 / 5 Share

June 12, 2021

This is a wonderful app with lots of great features. It also has lots of flexibility giving you the opportunity to change the layouts of your menus whenever you want. I had a few questions for the support team with fine tuning the menu to better suit my theme and they were so helpful and supportive. Can't recommend this app and their customer support enough. Would've given more than five stars if possible.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Wow, thanks so much! We're so happy to hear that both the app and our team exceeded your expectations! πŸŽ‰

5 / 5 Share

May 17, 2021

A little confusing but still going to work on it. Due to my lack of knowledge and learning so many new things at one time in the process, means I have less time to be confused. I’ll put more time and effort into it because I like it. However, I still don’t have a full assessment. I’ll keep you posted. Thank you

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! Please don't hesitate to reach out to our Support team via chat or email if you have questions or need assistance. You can also find lots of documentation on our help center -- including how-to videos and step-by-step guides πŸ€—

1 / 5 Share

May 12, 2021

cant do much of anything without premium. could not get basic free menus to import into my theme properly, not going to pay to find out implementation won't work.

Using app

About 9 hours

Total reviews

9

Average rating

2.4

Developer Reply

Hi Little Colorado-- it looks like you have a custom Shopify theme, so this isn't an issue with your plan. Please reach out to [email protected] to see if we can help you get that menu attached. πŸ‘

5 / 5 Share

May 10, 2021

Very happy with this app. The app gives you multiple layout options to customize how you want each menu to be designed. Inside each layout, there are many editing tools and further options to customize each layout. No coding required, all editing and menu set up done through the app. The menu's are pointed directly at navigation menu's you have created on your Shopify website.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much! We're happy to hear about your positive experience with the app's customization tools and integration with Shopify navigation settings. πŸ™Œ

5 / 5 Share

May 17, 2021

Beatiful, profesional menus. I would recomend this App to anyone looking to enhance their menus. Customer service was quick to reply with any questions I had.

Store

Beebagz

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Excellent! Thanks for sharing πŸ˜„

5 / 5 Share

April 28, 2021

Fantastic small app with huge impact on conversion rates. Great customer service with short reaction times. Supports in all technical matters. Highly recommended.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Your site's navigation is looking fresh! We're glad Meteor is driving conversions for your brand πŸ“ˆπŸ‘

5 / 5 Share

April 1, 2021

Much easier to customize and organize our main menu. Made our job a lot easier. Customer service was always fast and efficient to respond any time we had an issue, and we did run into a few with the theme that we use.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Great feedback! So glad our team was able to help overcome those sticky theme issues. πŸ˜„

5 / 5 Share

March 24, 2021

Fantastic app. I tried an alternative app first and you had to do a lot of leg work to get anything remotely attractive out of it. This app has really good templates so you can literally use from the word go. Also (and most importantly) the other app required you to build a mirror image of the menu that you probably already built in shopify. This app used the existing menu. To the developers of this app - well done - its great.

Using app

About 1 month

Total reviews

10

Average rating

4.8

Developer Reply

This is one of our favorite reviews of all time! Our integration with Shopify's navigation is the behind-the-scenes hero of Meteor Mega Menu and doesn't often get the recognition it deserves. Thank you for your feedback! πŸŽ‰

5 / 5 Share

March 4, 2021

Wow, what a excellent job you guys have done. The easiest way to get a super professional looking mega menu. Just love it.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much! πŸ™Œ

5 / 5 Share

Feb. 2, 2021

The Menu gives our site the much-needed pop it needed to grab our customers attention. The app is incredibly easy to use and highly customizable. Katelyn from support was incredibly helpful as we initially had some issues installing this on our custom theme, but she had it installed within a few hours after finding the issue almost immediately. I would definitely recommend this app if you're looking for a Mega Menu for your store.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Amazing use of the "Fortress" template! Your navigation is looking πŸ”₯ Thanks for bearing with us and for understanding installation can take some time, especially with custom themes or themes that have been significantly altered. We're glad to have you as a customer πŸ’ͺ

5 / 5 Share

Jan. 18, 2021

Great addition to any website, works great for me! Customer service team is responsive and very accommodating to requests.

Store

Pryme

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your review-- your site's navigation is looking sharp! Excellent implementation of our "Pinnacle" menu template. πŸ‘