All reviews

Rating Breakdown

  • 5
    88% (151 ratings)
  • 4
    5% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 96% (164)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 19, 2019

Problematical. Didnt show clean. Support was there but insufficient, they showed me how to change font sizes in code but, nothing changed. Other problems also. Not recommended. Sorry guys.

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the feedback! Now that we’re able to respond to app reviews we wanted to take this opportunity to follow up :) We've made significant improvements to our app over the past couple of months, including some new settings for font sizes (no code needed!). You can also preview your mega menu changes before publishing them to the live theme. We hope to see you back again soon!

5 / 5 Share

Jan. 11, 2019

This app helped us to navigate more easily in our website. Just what we needed in a drop menu. It's algo very easy to update the menus.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2018

The menu's work great. Chelsea helped alot on chat to ensure that we were satisfied with our menu's functionality. She edited our CSS and made the menu's functionality even better based on our theme. Thanks Chelsea!

Using app

Over 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Dec. 18, 2018

This app is beautiful! I needed one little change to make it absolutely perfect and a member of their team had it done for me in a matter of hours. Thanks so much!

Using app

6 days

Total reviews

10

Average rating

5.0

1 / 5 Share

Dec. 5, 2018

Didn't work with my theme. I only got automated emails back when I submitted feedback. Some of Meteor menu codes are still there preventing me from installing another menu app. I don't know how to get rid of these codes and can't find help from the developer

Using app

21 days

Total reviews

5

Average rating

2.4

Developer Reply

We've made many improvements since 2018. There is a button within the app to remove all code that is installed with the app-- this is the best practice for Shopify app developers. We've also updated our email communication upon uninstall to make this as clear as possible to our merchants. Our average response time is now 1-2 hours during business hours (or the next business day if outside of business hours) when you use the live chat widget within the app. :)

5 / 5 Share

Nov. 14, 2018

I used this app to build a pretty large menu for our store of 1000+ products. Support. Functionality. Ease of use. All 5-star. Chelsea was absolutely flawless in her ability to simplify solutions and to patiently provide the right info without it being technically overwhelming. We've used another app prior. NO COMPARISON - at all, period.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

Very powerful app ! Looks professional and very responsive. I suggest it to anybody. Plus, the support is really helpful and great.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 2, 2018

Great app. We have a strangely designed theme which is why meteor could not attach the menu (not their fault) but they made it work somehow anyway. Great customer service.

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 24, 2018

Meteor Drop down menu is by far the best drop down menu app for all your customized need. Chelsea was detailed in explaining how to setup the new app on our site and we are very grateful for her help. WE are a customer for life. Thank you Meteor for all your continued support.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2018

Great customer support, helped us port over to the new menu platform. Very responsive, nice to know they support their product well.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2018

The Custoemr Services team have helped my upgrade from the Mega Menu app. The service has been 100% and I am really pleased with the menus. The team had a small snag with one of the menus and it was not woking as a draft, but they soon fixed it ans withing 24 hours were were running. I am really chuffed.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2018

Easy to use, easy to customize. GREAT customer support! Out of all of the apps available for building a mega menu for Shopify, this one is your best bet for design and usability.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2018

I wanted drop down menus at several levels of my website and also wanted them to reflect my branded color scheme. Kyle at Meteor Mega Menus did everything for me with super speed and efficiency!! He installed the app, created the drop down menus brilliantly, and used the branded colors so that everything looked great. Due to Meteor Mega Menus, the product/page navigation and drop down menus function perfectly and look awesome.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2018

Love this App and their support!!! We were able to do some really awesome things with their integration. Really easy to install and it was easy to personalize via CSS/HTML.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2018

Been using this app for 3 years and it just keeps getting better and better. The staff is wonderful and very helpful. Great App!

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

May 18, 2018

Well built app, lightweight, great styling out of the box and excellent support. Tried a few before this one and this was definitely my fav.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2018

Incredibly easy to set up and provides some great options. Support is super quick to respond and is very helpful if you are looking to do something a little more custom. Definitely recommend. great features, low cost and a well made app.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2018

Great service and support. I had the older version of bacon mega menu and was really never impressed by its usage. But I have to say the recent update and technical support has been amazing, now you have multiple options for your drop down on your website and you can even control some features of your mobile apps menu system too, which was a really nice touch. Its very responsive and looks much cleaner than the previous version, they even went in and re-set up my menu scheme for me so i did not have to redo everything, I highly recommend this app and this company!

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 13, 2019

I have now used Meteor Mega Menu's for some time now (Years) and I am so happy with the design ease of installation and use. From the client side a very user friendly menu. Suport has been superb from the first day - well done Helium for a great menu system and service - I can Truly recommend Meteor Mega Menus - You won't be disappointed that is our experience. Franz Lamers CEO - AbsoluteSkin Cosmetics (Pty) Ltd - South Africa

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2018

Great App. Lots of options to customize menus layouts. Excellent Support.

Using app

17 days

Total reviews

4

Average rating

5.0