All reviews

Rating Breakdown

  • 5
    88% (151 ratings)
  • 4
    5% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 96% (164)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2018

Great customer support. Helped us rebuild our menus on cleaningequipmentdirect.com

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 22, 2017

Great app to help us sort over 250,000 replacement parts for floor scrubber and floor sweeper machines. Brands like Tennant, Nobles, Clarke, Viper, Nilfisk Advance, Minuteman, NSS, Windsor, and several others.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 30, 2017

Doesn't work with all themes. I specifically asked if it would work with my theme, gave them access to my store and everything. They said, yeah, totally! One week of designing the menu later, oh your theme is outdated and it doesn't work. Thanks.

Using app

6 days

Total reviews

5

Average rating

4.0

Developer Reply

Much has changed since 2017. 1) We can’t guarantee that Meteor Mega Menu works with all themes due to the nature of the Shopify ecosystem (especially if a theme is not current), but we've made several improvements to make the installation process as seamless as possible for any shop. 2) Our developers spend a considerable amount of time and effort to support virtually any theme on Shopify, but sometimes there simply isn’t a way to make them compatible. 3) Our support team has always (and will always) do everything we can to help get Meteor installed and working properly. If there are theme issues we cannot fix, we will gladly refund any payments we have received (although we should be able to determine this before your free trial ends)

5 / 5 Share

Sept. 13, 2017

This is a very good use of the app, if your theme caused by the menu problems, customer service staff is always very friendly to help solve the problem, do not worry about the use of the problem.

Using app

9 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 5, 2017

Their customer service cannot be bothered to answer numerous support tickets, I have never experienced such poor customer service.

Using app

12 months

Total reviews

5

Average rating

3.0

Developer Reply

I'm not sure what happened 8 years ago when you left this review, but I can assure you that our team is active and responsive to all support requests. Let us know if you'd like to give it another go. ❤️

5 / 5 Share

Aug. 17, 2017

I'm confident that this is currently the best mega menu app for Shopify out there. Most importantly, their customer support is super responsive and helpful. Hear me out and give it a try.

Using app

About 1 month

Total reviews

10

Average rating

4.5

5 / 5 Share

June 22, 2017

Professional and attentive technical support. Good app.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2017

Awesome app! Great support! Nothing to doubt about it! Does the job!

Using app

14 days

Total reviews

12

Average rating

4.2

5 / 5 Share

May 1, 2017

Great support! Just what I needed in my store. Thanks a lot!

Using app

19 days

Total reviews

10

Average rating

4.7

5 / 5 Share

April 14, 2017

Bacon is the TRUTH. Menu offers great functionality with awesome visual elements. We've been looking for a more substantial and cleaner navigation menu and this was for sure it. They have amazing support and do a fantastic job catering to your needs. Highly recommend this! Huge shout out to Josiah and the rest of the crew for the superb support! Keep up the good work!

Using app

26 days

Total reviews

11

Average rating

5.0

5 / 5 Share

May 18, 2018

Love Meteor, I use it for all my stores.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2017

I have no doubts. This is the best app and the best customer service I have tried after 3 years of working in shopify. Thanks guys!!!!

Store

Fuzweb

Using app

About 2 hours

Total reviews

11

Average rating

4.6

5 / 5 Share

March 15, 2017

Awesome app and awesome customer service! Josiah is so fast in his responses and came up with a great solution to some menu issues I was encountering due to the sheer amount of sub categories my consignment store needs. Thanks Josiah for helping me when no one else would!!

Using app

11 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 6, 2017

This app saved my "bacon"! I loved the theme I was using but needed a much more robust menu system. Bacon Mega Menu delivered! I have exactly what I need. I also want to add that my needs were a little specific in one area and support helped me with a solution. I cannot recommend the app or the company more.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2017

Josiah and the team were very helpful at solving our issues as we moved from an old theme to a new one. Fast and reliable had it fixed within minutes of emailing for help.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2016

Very useful app and good support ! Thanks ! www.lemondedubain.com

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2016

Excellent app, is great for apparel stores and keeping everything organized. And it has customization to let you match it with your theme.

Using app

About 1 month

Total reviews

12

Average rating

4.9

4 / 5 Share

July 11, 2016

I'm a total newcomer to the Shopify scene, and was really bummed out when I found out I couldn't use a double dropdown menu on my current theme. I downloaded this app, which was recommended by Shopify and had a little bit of trouble understanding how to implement it with my old navigation menu at first. I reached out to the support team and they were extremely helpful (and patient) while we worked together to transfer my new menu to the bacon app. I would love if it had videos that helped with the set up process, but the photo tutorials are super awesome and helpful. Happy with my experience (:

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 6, 2016

If your theme does not natively support mega menus, this app is a must-have. It's perfect to customize your navigation menu especially if you carry a lot of products. Plus the support is lightning quick and very helpful!

Using app

6 months

Total reviews

9

Average rating

4.8

5 / 5 Share

July 4, 2016

Love how this app has totally customized the look of our website. Support was extremely helpful in doing some small adjustments for us. The end result is exactly what we hoped for.

Using app

About 1 month

Total reviews

6

Average rating

5.0