Microsoft Channel
Grow sales with Product Ads on the Microsoft Search Network.
Rating
4.1
feedback
320
chart
#1,839
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
16%
-
Less than a day
13%
-
Less than a month
26%
-
Less than a year
30%
-
More than a year
15%
Reviews Summary
The reviews for the Shopify App related to Microsoft Ads show a mix of positive and negative feedback. Positive aspects highlighted include ease of use, quick setup, good customer support, and similarity to Google Ads interface. On the other hand, negative themes include difficulties in connecting Microsoft accounts, issues with app functionality, slow or unhelpful support, and frustration with account suspensions without clear explanations. Some users also mentioned challenges with integration and verification processes.
Highlights
Review RSS Feed
All reviews
Nov. 21, 2025
Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions. We will be more than happy to assist you further.
Nov. 3, 2025
Extremely frustrating. I signed up for Microsoft Ads using the 'Sign up with Google' link, but the Shopify app DOES NOT allow you to 'Sign in with Google' - it simply says the account doesn't exist. WARNING TO READERS: DO NOT sign up for Microsoft Ads using your Google account! You'll end up in an endless conversion with support reps who don't understand the issue and don't even have the permissions to fix it.
Store
Hardcore Catholics
Using app
2 days
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Nov. 2, 2025
After creating a new Microsoft Advertising account and completing the identity verification process, our account was automatically suspended without any clear explanation. Despite multiple attempts to contact support, we have not received a reasonable or detailed response clarifying the reason for this action. Our appeal was promptly rejected without further discussion or evidence provided. This experience is particularly frustrating given that we have been long-time users of Bing Webmaster Tools for over ten years and are active advertisers with Google, managing over €50,000 in monthly ad spend without any issues. We are deeply disappointed by the lack of transparency, communication, and customer care shown in this matter. While we respect Microsoft’s right to enforce its policies, we believe legitimate businesses should be given at least a fair opportunity to clarify or correct potential misunderstandings.
Store
SilikonBackform
Using app
About 19 hours
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Oct. 14, 2025
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions. We will be more than happy to assist you further.
Sept. 7, 2025
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
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