All reviews

Rating Breakdown

  • 5
    65% (470 ratings)
  • 4
    15% (107 ratings)
  • 3
    4% (27 ratings)
  • 2
    2% (14 ratings)
  • 1
    15% (107 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

June 9, 2024

Using app

Over 2 years

Total reviews

2

Average rating

4.0

Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

3 / 5 Share

May 27, 2024

still early to say....seems user friendly and simple to follow initially, yet hard to tell.

Using app

6 months

Total reviews

5

Average rating

4.0

Developer Reply

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.

3 / 5 Share

April 9, 2024

Using app

21 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.

3 / 5 Share

March 14, 2024

The app worked great, until we upgraded to Shopifys new TY and Order Status page. Now it seems the conversion script doesnt work anymore. I am seeing the Microsoft Channel in my Customer Events Pixels page, however it says disconeected. Can anyone tell me if this is still being integrated or perhaps I have a bug?

Using app

About 1 year

Total reviews

25

Average rating

4.9

Developer Reply

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.

3 / 5 Share

March 7, 2024

Using app

About 1 year

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at [email protected] if you continue to have issues when using our app.

3 / 5 Share

Oct. 17, 2023

I am not seeing a lot of traffic just yet. But I like the ease of integration with Shopify. I am hopeful as I lest. The app and make changes.

Using app

3 months

Total reviews

6

Average rating

4.5

Developer Reply

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.

3 / 5 Share

Oct. 4, 2023

Extremely hard to edit your product's Microsoft shopping fields needed for Microsoft Merchant Center and Microsoft Advertising. There is no way in the MS Channel app to search for your product, so you have to scroll through dozens of pages of unsorted items. And it's very slow. They used to integrate better with access to a specific product's MS shopping fields from the shopify product page, but this integration no longer works.

Using app

About 3 years

Total reviews

4

Average rating

4.3

Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

3 / 5 Share

Sept. 5, 2023

Connecting was a little better today. Usually stressful.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at [email protected] if you continue to have issues when using our app.

3 / 5 Share

Aug. 4, 2023

good experience overall. will buy again.................................................................

Store

My Store

Using app

21 days

Developer Reply

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].

3 / 5 Share

March 26, 2023

It was not easy for me to set up. I am not sure what I was doing.

Store

Homiefy

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this

3 / 5 Share

March 26, 2023

Tells me a have my products active but screen says there is an issue. Very confusing trying to get it all to work with not a lot of support.

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review and for your feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.

3 / 5 Share

March 20, 2023

How can I write a review when I'm still trying to set it up?? I'll be happy to write a review once I have the app installed and see how it works.

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review and for your feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.

3 / 5 Share

Feb. 28, 2023

it ok thank you. i have not yet had anyone order but i will let you know if i get any thank you .''''''''''''''''''''

Using app

4 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this

3 / 5 Share

Feb. 1, 2023

I was told the system would have me approved in 3 days, and it's been 4. I can't seem to sink up more of my products.

Using app

3 days

Total reviews

1

Average rating

3.0

Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

3 / 5 Share

Dec. 30, 2022

Don't know yet, just started using it - until then I cannot give an opinion about the product.

Using app

5 months

Total reviews

1

Average rating

3.0

Developer Reply

We appreciate your feedback. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

3 / 5 Share

Dec. 25, 2022

LEARNING this new experience Microsoft Channel has to offer. I look forward in reviewing your channel.

Using app

Over 1 year

Total reviews

6

Average rating

4.7

Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

3 / 5 Share

Dec. 23, 2022

good good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good goodgood good good

Using app

5 days

Total reviews

2

Average rating

4.0

Developer Reply

We appreciate your feedback. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

3 / 5 Share

Dec. 4, 2022

I used this app to increase sales.. What I dont like is that to complete the full setup process it seems you need to install this app.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

3 / 5 Share

Oct. 19, 2022

take too long to aprove my product been waiting two weeks none of my 250 products havent been approve

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

3 / 5 Share

Aug. 26, 2022

it was nice it assisted me with all i wanted and i will be able to sell on the store soon that great

Store

Be-pad

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.