Microsoft Channel for Shopify

Microsoft Channel

Grow sales with Product Ads on the Microsoft Search Network.
Developer
Microsoft
View on App Store
Microsoft Channel
Rating
3.4
Feedback
314
Reviews
Chart
#1,553
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are quite mixed, with a significant number of negative ratings highlighting issues with account verification, integration difficulties, lack of support, and crashes. Users have expressed frustration with the onboarding process, security checks, and the app's performance. On the positive side, some users have found the app easy to use, fast, and effective in syncing products. Additionally, there are mentions of good support experiences and smooth operations after initial setup. Themes found in the reviews include account verification problems, integration issues, lack of support, ease of use, and performance concerns.

Time spent using app
How long merchants keep the app installed.
Less than an hour 15%
Less than a day 14%
Less than a month 26%
Less than a year 30%
More than a year 15%
All reviews
1 / 5 Share
June 19, 2026

Microsoft closed my merchant account without explanation, without right to appeal in future.

Store Using app Total reviews Average rating
1 / 5 Share
June 6, 2026

je comprends maintenant pourquoi vous avez une note de 3,5 sur 5 je viens juste de créer un compte ca ne fat même pas 5 minute je n'ai même pas fini les configuration j'ai été banni par le robot alors que sur google je n'ai jamais eu ce problème continuer de laisser des robots gérés tout vous allez voir les résultats. Ne perdez pas votre temps et n’utilisez pas cette plate-forme .Vous êtes trop en retard par rapport a google

Store Using app Total reviews Average rating
boxherofrance 39 minutes 1 1.0
Developer Reply

Nous apprécions vos retours et nous sommes désolés pour ces expériences négatives avec notre application. Veuillez nous donner une autre opportunité de vous aider avec ce problème en nous contactant à [email protected]. Nous nous engageons à vous aider à configurer vos annonces avec Microsoft Advertising.

1 / 5 Share
June 1, 2026

Store Using app Total reviews Average rating
DINAMO About 20 hours 2 3.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

1 / 5 Share
June 1, 2026

Terrible experience! I can't decide which one is worse, their platform or their support! We have a 6-figure ad budget, and we wanted to activate this channel as well as Google and Meta but it's impossible to work with them. Haven't seen something like this in my life! As you can see in the rest of reviews, so many people have problems with their verification process, and dealing with the support team is worse than dealing with ChatGPT! spent hours going forth and back with them, but no result, and they haven't answered my last message from 10 days ago. You see this and you compare the Microsoft and google stock price trend, you see why it's like this! Don't waste your time with them. And to Micsosoft support, don't send me the template that you've sent to rest of 1 star reviews, answer my email!

Store Using app Total reviews Average rating
AMR Beauty Group 10 months 2 3.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

1 / 5 Share
May 15, 2026

I have a legal business, registered LLC, selling legal products, and my website was flagged as fraudulent

Store Using app Total reviews Average rating
Lao Family Farmstead Almost 2 years 2 3.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

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