Microsoft Channel
Grow sales with Product Ads on the Microsoft Search Network.
Rating
3.5
feedback
316
chart
#2,581
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
16%
-
Less than a day
13%
-
Less than a month
26%
-
Less than a year
30%
-
More than a year
15%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a significant number of negative ratings highlighting issues with account verification, integration difficulties, lack of support, and crashes. Users have expressed frustration with the onboarding process, security checks, and the app's performance. On the positive side, some users have found the app easy to use, fast, and effective in syncing products. Additionally, there are mentions of good support experiences and smooth operations after initial setup. Themes found in the reviews include account verification problems, integration issues, lack of support, ease of use, and performance concerns.
Highlights
Review RSS Feed
All reviews
June 1, 2026
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
June 1, 2026
Terrible experience! I can't decide which one is worse, their platform or their support! We have a 6-figure ad budget, and we wanted to activate this channel as well as Google and Meta but it's impossible to work with them. Haven't seen something like this in my life! As you can see in the rest of reviews, so many people have problems with their verification process, and dealing with the support team is worse than dealing with ChatGPT! spent hours going forth and back with them, but no result, and they haven't answered my last message from 10 days ago. You see this and you compare the Microsoft and google stock price trend, you see why it's like this! Don't waste your time with them. And to Micsosoft support, don't send me the template that you've sent to rest of 1 star reviews, answer my email!
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
May 15, 2026
I have a legal business, registered LLC, selling legal products, and my website was flagged as fraudulent
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
May 5, 2026
Very rigorous review process, and the onboarding experience was frustrating. My domain was marked as fraudulent, which prevented me from connecting my store and running ads. I understand platforms need security checks, but the process felt unclear, difficult to resolve, and not very helpful for legitimate business I don't recommend to anyone! stick with the google sales channel.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
April 27, 2026
My account gets banned because my business name does not match the name I put in microsoft ads account, I try to appeal to change it and put it right, but to appeal, business name has to match the name you put in the account, so it does not let me appeal. When I try to go into the account settings to change the name of the account, it just logs me out because of the account being banned. What a waste of time.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
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