Microsoft Channel for Shopify

Microsoft Channel

Grow sales with Product Ads on the Microsoft Search Network.
Rating
3.4
Feedback
314
Reviews
Chart
#1,553
Shopify

All reviews

1 / 5 Share
June 19, 2026

Microsoft closed my merchant account without explanation, without right to appeal in future.

Store Using app Total reviews Average rating
1 / 5 Share
June 6, 2026

je comprends maintenant pourquoi vous avez une note de 3,5 sur 5 je viens juste de créer un compte ca ne fat même pas 5 minute je n'ai même pas fini les configuration j'ai été banni par le robot alors que sur google je n'ai jamais eu ce problème continuer de laisser des robots gérés tout vous allez voir les résultats. Ne perdez pas votre temps et n’utilisez pas cette plate-forme .Vous êtes trop en retard par rapport a google

Store Using app Total reviews Average rating
boxherofrance 39 minutes 1 1.0
Developer Reply

Nous apprécions vos retours et nous sommes désolés pour ces expériences négatives avec notre application. Veuillez nous donner une autre opportunité de vous aider avec ce problème en nous contactant à [email protected]. Nous nous engageons à vous aider à configurer vos annonces avec Microsoft Advertising.

1 / 5 Share
June 1, 2026

Store Using app Total reviews Average rating
DINAMO About 20 hours 2 3.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

1 / 5 Share
June 1, 2026

Terrible experience! I can't decide which one is worse, their platform or their support! We have a 6-figure ad budget, and we wanted to activate this channel as well as Google and Meta but it's impossible to work with them. Haven't seen something like this in my life! As you can see in the rest of reviews, so many people have problems with their verification process, and dealing with the support team is worse than dealing with ChatGPT! spent hours going forth and back with them, but no result, and they haven't answered my last message from 10 days ago. You see this and you compare the Microsoft and google stock price trend, you see why it's like this! Don't waste your time with them. And to Micsosoft support, don't send me the template that you've sent to rest of 1 star reviews, answer my email!

Store Using app Total reviews Average rating
AMR Beauty Group 10 months 2 3.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

1 / 5 Share
May 15, 2026

I have a legal business, registered LLC, selling legal products, and my website was flagged as fraudulent

Store Using app Total reviews Average rating
Lao Family Farmstead Almost 2 years 2 3.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

1 / 5 Share
May 5, 2026

Very rigorous review process, and the onboarding experience was frustrating. My domain was marked as fraudulent, which prevented me from connecting my store and running ads. I understand platforms need security checks, but the process felt unclear, difficult to resolve, and not very helpful for legitimate business I don't recommend to anyone! stick with the google sales channel.

Store Using app Total reviews Average rating
Mens Wall Co. About 1 month 1 1.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

1 / 5 Share
April 27, 2026

My account gets banned because my business name does not match the name I put in microsoft ads account, I try to appeal to change it and put it right, but to appeal, business name has to match the name you put in the account, so it does not let me appeal. When I try to go into the account settings to change the name of the account, it just logs me out because of the account being banned. What a waste of time.

Store Using app Total reviews Average rating
AutoTeile-4x4.de 6 days 1 1.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

5 / 5 Share
April 4, 2026

Store Using app Total reviews Average rating
Gladboys.com 3 days 2 5.0
1 / 5 Share
March 5, 2026

Please fix this error and reply to the support email please its been a week. BELOW ERROR WHEN CONNECTING BING ADS ACCOUNT Microsoft account connection failed. Please try again later.

Store Using app Total reviews Average rating
MishUUU 8 days 4 4.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

1 / 5 Share
March 4, 2026

Zero Stars would be appropriate. There is no German translation or support. The App crashes all the time. We can't use it at all. And yes, we tried to de-install it etc. nothing helps.

Store Using app Total reviews Average rating
Yvette Sports 9 months 3 2.7
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

1 / 5 Share
Feb. 13, 2026

Store Using app Total reviews Average rating
Xtreme Vaults 16 days 2 1.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

4 / 5 Share
Feb. 13, 2026

Generally good but it does not work correctly with my Firefox browser. Other than that everything is okay

Store Using app Total reviews Average rating
MANUAL HEAVEN 4 months 3 4.3
Developer Reply

Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions alongside suggestions for improvements. We will be more than happy to assist you further.

5 / 5 Share
Feb. 12, 2026

After resolving a couple store issues, this app has been working pretty smooth for me. It has kept everything synced in realtime without any store violations, which I appreciate.

Store Using app Total reviews Average rating
Wade Living 21 days 6 4.5
Developer Reply

Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions alongside suggestions for improvements. We will be more than happy to assist you further.

2 / 5 Share
Feb. 12, 2026

LOLz Just got an email asking me to write a review as I am a top user. Seriously a top user? I have had it for a couple years now and not a single sale from it. Glad it's a set it and forget it app. Microsoft is such a joke.

Store Using app Total reviews Average rating
Neon Vintage About 2 years 3 3.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

1 / 5 Share
Feb. 2, 2026

Very bad support and policies, confusing and no sense. I was blocked whitout any reason. Ask for support and the reasons of blocking and nobody told me the reason.

Store Using app Total reviews Average rating
VitaEver Nutrition 4 months 4 4.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

1 / 5 Share
Jan. 30, 2026

Store Using app Total reviews Average rating
Treasured Accents 18 minutes 1 1.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

1 / 5 Share
Jan. 12, 2026

Error: bingshoppingtool-t2app-prod.trafficmanager.net’s server IP address could not be found Looks like this app may have been abandoned.

Store Using app Total reviews Average rating
The Gorgeous Horse 3 minutes 1 1.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

5 / 5 Share
Jan. 6, 2026

Store Using app Total reviews Average rating
B U by Shel About 2 years 4 4.5
Developer Reply

Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions. We will be more than happy to assist you further.

1 / 5 Share
Dec. 22, 2025

Microsoft channel has been a pain at this point because it is very difficult to integrate the app and install it on Shopify for use. I tried installing it and uninstalling it over and over again to see if it continues to work. It FAILS EVER TIME with an error "Error loading accounts: Request failed with status code 400" I tried fixing it over and over again, but it never works. On top of that it WILL NOT INTERGRATE WITH THE SIMPROSYS APP. Because it somewhat cannot find my advertising account. I'm at that point of giving up and moving on. MICROSOFT HAS FAILED. And I think it is due to the fact that it will not integrate with GOOGLE ACCOUNTS. You guys need to do better because you are wasting people's time and their money.

Store Using app Total reviews Average rating
Omni Tech Vault About 1 hour 1 1.0
Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

5 / 5 Share
Dec. 11, 2025

Store Using app Total reviews Average rating
EXTACIAFrance 41 minutes 3 5.0
Developer Reply

Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions. We will be more than happy to assist you further.

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