Microsoft Channel
Grow sales with Product Ads on the Microsoft Search Network.
Rating
3.5
feedback
316
chart
#2,581
All reviews
Review RSS Feed
June 1, 2026
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
June 1, 2026
Terrible experience! I can't decide which one is worse, their platform or their support! We have a 6-figure ad budget, and we wanted to activate this channel as well as Google and Meta but it's impossible to work with them. Haven't seen something like this in my life! As you can see in the rest of reviews, so many people have problems with their verification process, and dealing with the support team is worse than dealing with ChatGPT! spent hours going forth and back with them, but no result, and they haven't answered my last message from 10 days ago. You see this and you compare the Microsoft and google stock price trend, you see why it's like this! Don't waste your time with them. And to Micsosoft support, don't send me the template that you've sent to rest of 1 star reviews, answer my email!
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
May 15, 2026
I have a legal business, registered LLC, selling legal products, and my website was flagged as fraudulent
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
May 5, 2026
Very rigorous review process, and the onboarding experience was frustrating. My domain was marked as fraudulent, which prevented me from connecting my store and running ads. I understand platforms need security checks, but the process felt unclear, difficult to resolve, and not very helpful for legitimate business I don't recommend to anyone! stick with the google sales channel.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
April 27, 2026
My account gets banned because my business name does not match the name I put in microsoft ads account, I try to appeal to change it and put it right, but to appeal, business name has to match the name you put in the account, so it does not let me appeal. When I try to go into the account settings to change the name of the account, it just logs me out because of the account being banned. What a waste of time.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
March 5, 2026
Please fix this error and reply to the support email please its been a week. BELOW ERROR WHEN CONNECTING BING ADS ACCOUNT Microsoft account connection failed. Please try again later.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
March 4, 2026
Zero Stars would be appropriate. There is no German translation or support. The App crashes all the time. We can't use it at all. And yes, we tried to de-install it etc. nothing helps.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Feb. 16, 2026
Excellent app,fast, accurate product syncing and super easy to use
Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions alongside suggestions for improvements. We will be more than happy to assist you further.
Feb. 13, 2026
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Feb. 13, 2026
Generally good but it does not work correctly with my Firefox browser. Other than that everything is okay
Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions alongside suggestions for improvements. We will be more than happy to assist you further.
Feb. 12, 2026
After resolving a couple store issues, this app has been working pretty smooth for me. It has kept everything synced in realtime without any store violations, which I appreciate.
Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions alongside suggestions for improvements. We will be more than happy to assist you further.
Feb. 12, 2026
LOLz Just got an email asking me to write a review as I am a top user. Seriously a top user? I have had it for a couple years now and not a single sale from it. Glad it's a set it and forget it app. Microsoft is such a joke.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Feb. 2, 2026
Very bad support and policies, confusing and no sense. I was blocked whitout any reason. Ask for support and the reasons of blocking and nobody told me the reason.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Jan. 30, 2026
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Jan. 12, 2026
Error: bingshoppingtool-t2app-prod.trafficmanager.net’s server IP address could not be found Looks like this app may have been abandoned.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Jan. 6, 2026
Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions. We will be more than happy to assist you further.
Dec. 22, 2025
Microsoft channel has been a pain at this point because it is very difficult to integrate the app and install it on Shopify for use. I tried installing it and uninstalling it over and over again to see if it continues to work. It FAILS EVER TIME with an error "Error loading accounts: Request failed with status code 400" I tried fixing it over and over again, but it never works. On top of that it WILL NOT INTERGRATE WITH THE SIMPROSYS APP. Because it somewhat cannot find my advertising account. I'm at that point of giving up and moving on. MICROSOFT HAS FAILED. And I think it is due to the fact that it will not integrate with GOOGLE ACCOUNTS. You guys need to do better because you are wasting people's time and their money.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Dec. 11, 2025
Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions. We will be more than happy to assist you further.
Dec. 8, 2025
Product Last Sync Status = "Failed - Internal Error".
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Nov. 3, 2025
Extremely frustrating. I signed up for Microsoft Ads using the 'Sign up with Google' link, but the Shopify app DOES NOT allow you to 'Sign in with Google' - it simply says the account doesn't exist. WARNING TO READERS: DO NOT sign up for Microsoft Ads using your Google account! You'll end up in an endless conversion with support reps who don't understand the issue and don't even have the permissions to fix it.
Store
Hardcore Catholics
Using app
2 days
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.