Microsoft Channel

Jan. 25, 2022

I use this app to improve visibility of my store and bring more customers to my ecommerce store on shopify

Jan. 24, 2022

ZERO to ABSOLUTELY USELESS App Support. 99% of staff seems to be located in India, don't speak proper ENGLISH, and communicate via canned responses which lead you to nowhere in resolving any issues you might have because they are not understood or cared for in first place. Total waste of time contacting them. Sad to see how "far" Microsoft has come as a company. ProTip: If you check out all the "canned" responses to the negative reviews on here, one should see the pattern off "support and quality of support" for this app rather quickly without having to ever install it. Unfortunately we didn't know better at first.

Jan. 22, 2022

So far it has been easy to use and set up. I am not a computer wiz but this has been very nice and I definiely appreciate that.

March 11, 2022

yes i have enjoyed the app merchants discide whethertoo keep connected with the app and it will help them enjoy details

Jan. 17, 2022

I'm still waiting for my product to sync so it taking some time. Honestly i don't know how good it works until i can actually create a campaign.

Jan. 16, 2022

This advertising is very advanced. Big learning curve. You gotta be smart to figure this out well. So much to it. Sometimes you have to click several levels of on or off to get ads to work correct. I like it but felt lost for awhile after I started. Way too expensive per click when compared to other ways to sell.

Jan. 15, 2022

I used this in setting up my Shopify Store. It took a bit to get everything clear but that was because I was new to Shopify.

Jan. 11, 2022

They want me to rate the app before my store is approved. I find this typical of how Microsoft opperates.

Jan. 11, 2022

E-commerce is new to me (as a merchant) as a consumer, this has been my preferred option from the beginning of the Internet, starting with purchasing my favorite novels on Amazon. As a small business owner without a team of technical experts easily available Microsoft's approach makes its easy to understand and navigate. The Microsoft approach has removed the mystery for me, by simplifying, explaining and removing the technical jargon when it is not necessary. I recognized that I had to take the time to look at the material available on the Channels and follow the recommended approach, this may seem time consuming at first, but I can say in the long run it is much easier and faster than unsuccessfully fumbling through unhelpful technical writing and being referred in a circular fashion to the same material I did not understand in the first instance. To help me with building a good campaign I have just started the Microsoft Advertising Certified Professional Course which provides a comprehensive walk-through of what is required to succeed, and already I have learned so much. Moreover, what I do not know and must learn in order to be successful has been amplified. I had to choose between spending sometime reading, learning and applying or trying to get something up and running online with the hope of making a sale. From my experience over the past months, I chose the former, especially since I have also now found an approach that makes sense and works for me.

Jan. 9, 2022

I used app to help me sale my products. it is not too expensive. Easy to used and understand. I think is better than other channer

Jan. 8, 2022

So far everything is been good except I get this glitch where it’s asking me to add contact information to the website that we already have but the prompt won’t go away and we’re stuck

Jan. 7, 2022

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Jan. 6, 2022

Did not have chance to use it yet. I will use this app to advertise products on my online store. Hope it will improve my situation.

Jan. 4, 2022

So far so good! Set up was fast and easy. I haven't run any promotions through the app yet. I'll update this review once I have.

Jan. 1, 2022

The experience was absolutely horrible. I created a Microsoft Advertising account and tried to add a payment method. I tried three times. Their system claimed the card number wasn't right which wasn't the case. I log out to refresh and log back in to find my account was blocked. I was notified my account was suspended for violation of Microsoft Advertising Policies, which is interesting because I created the account about 10 mins before it was suspended and never advertised anything. I attempted to chat with an agent and was disconnected. I went back in to request an agent again... I was disconnected again. Never received help. The app isn't worth the hassle I'll find something better.

Jan. 1, 2022

Very easy to use and the setup process was effortless. I would recommend for any new merchant looking to grow sales.

Dec. 31, 2021

I used to set up ads for my store. They were very detailed and let me know right away what I needed to do.

Dec. 30, 2021

Fast set up and easy to connect! Really enjoy this app. Hope goods integration will be so fast and easy too!

Dec. 28, 2021

Great App - Need to create and link account but all has been great. Happy to have started with microsoft

Dec. 27, 2021

Self-explanatory and easy to use for everyone. all round a pleasant experience, would do it again. Thank you Microsoft.