Microsoft Clarity: AI Insights

The AI with insights doesn't work.

Bugs

It's insanely laggy, do not recommend.

So far it's a disappointment. 40 minutes later, I'm still waiting for a confirmation email. So can't get anywhere. Look in the spam folders, multiple different email accounts.... Nowehere found where it should arrive or even where it could arrive...

I don't recommend adding this app to your store - it's buggy, full of errors and don't have many options you get in the browser version - like you can't add team members, can not connect Google Analytics or Google Ads account. So, if you have never used the browser version, you wouldn't even know that all other options exist. I installed this app following their instructions on how to connect my Shopify store, but it still created it as a new project. I tried to reach out to their support via the app, but no one got back to me. I then reached out to them through their support email address, and they haven't been helpful as well - they leave most of the questions unanswered and they also do not know how their app works on Shopify's end. I thought I would switch to the app within Shopify so that I don't have to reinstall google tag manager's tag or Clarity's snippet every time I update my Theme, because the tags get removed with every update. But now I see it was a big mistake, and I should have stayed with the initial set up. Now I will lose a month of all the latest collected data.

Simply does not track anything in my setup. I rollback to my previous GTM setup. Just a time loss!

This app worked well in the first month, but then it showed the installation guide authentication . The issue is that there’s no option to resend the confirmation email. Since we were busy running ads, we missed the first confirmation email, and now the session expired but they haven’t sent a new one

No me deja revisar la información en el Dashboard del widget en shopify

It does not even load

Can't even get past the "send confirmation email" to connect a project...