Minta Social Videos Auto Post
Auto Post Social Media Video Ads, & Promo Product Video...
Rating
4.4
feedback
275
chart
#382
All reviews
Review RSS Feed
June 12, 2024
Its just not ready. Its close but misses important details that makes it useless. For instance, all this app does is create product videos and push them does to your platform, the videos are great with a lot of template and music choices....BUT it literally doesn't have any way to attach the link to the product. There is only a global link that's assigned to all videos. That means if you want to create product videos and ads you then have to run around to go to your website to find the product, get the link, then go around to all your social media outlet and edit the posts to attach the product links. Additionally when you select a product it brings in all of the product images associated with the product but you cant delete any or reorder them so if you have a size guide or something in there that will be in your post. Its close but because of these issues its not useable for me. There's no situation where I need to create a bunch of product posts that don't link back to the product. Its close but just not ready as far as I'm concerned.
Thank you for your feedback! I've popped you a DM and an email to follow up, could you come back to me? Best wishes! Avraham | Customer Success
June 10, 2024
SO far the easiest app i have found to use . and you can set up auto post so it will post for you on whatever day and platform you pick.You can create what products and what date and time to post it so you can have time for other things,
Thank you for your 5* review - it means the world to us! Was there anyone in particular who helped you!? We'd love to hear! We love your feedback - [email protected] Always here for you 🖤 Jordan | Customer Care
June 8, 2024
Très bonne application, facile d'utilisation
Thank you for your 5* review - it means the world to us! Was there anyone in particular who helped you!? We'd love to hear! We love your feedback - [email protected] Always here for you 🖤 Jordan | Customer Care
Nov. 5, 2024
I'm updating my review. It's a terrible app. I'm deleting it within my subscription period because it is a waste of $$. Definitely buy a competitor AI programs. Some of them create fantastic videos, this does not. Old review I initially left a negative review but had misunderstood my order. Avraham was fantastic in resolving my queries. He is an asset to the company (and is I'm sure not being paid enough). Thanks Avraham, and apologies to the customer service team for any inconvenience caused.
Hi there K Sorry to hear you've been experiencing issues with the Minta app. We are in touch, which I'm delighted with. I will solve this for you, I promise it'll be worth your time :) I really want to solve this issue for you. Avraham | Customer Success Director
June 3, 2024
Thank you for the 4-star rating! We're thrilled you are enjoying our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
June 2, 2024
No wonder they want new subscribers to make a promo video before the customer realizes what a useless and ripoff service Minta is. From the beginning of the service I was unimpressed with the quality of the videos which kept repeating the same products in addition to stating Black Friday sale in the middle of May. I made my payment, I was not late. I paid on time yet for some reason Minta decided to not only not run my ads on Facebook and Tiktok-which had already been running but refused to also run the ads for Pinterest and Instagram which I had added. After waiting a week for them to get the ads all going. NOTHING. I had to reach out four different times and just got the runaround. Requested a refund. Don't trust this company. Trust the one-star reviews not the five stars that can be bought.
Hi there S, Sorry to hear you've been experiencing issues with the Minta app - this is not the experience we want for our customers! We were discussing your issues via email, but it seems you have chosen to write a 1-star review. I contacted you by email on 29 May and again on 2 June to try to resolve your concerns, but we haven't received any reply other than a blanket demand for a refund. :-( Could you please come back to me on live chat or send me an email at [email protected]? I'd love to figure out a way forward for you. I really want to solve these issues for you and am committed to doing everything we can to resolve this. We want you to be happy. :-) Avraham | Customer Success Director
May 19, 2024
I truly enjoy it! It’s a really good app, it simply needs to work better on a mobile device like an iPad. Many of us are work on the go and a laptop is not as convenient as a mobile device.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
May 16, 2024
So Far So Good. Only been a day but support very helpful
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
May 16, 2024
Amazing app! Great ads and possible to edit. Really love it! ♡
Thank you for your 5* review - it means the world to us! Keep enjoying! Always here for you 🖤 Jordan | Customer Care
May 8, 2024
Minta videos are beautiful, but the app has glitches. Support is good, but we spent a lot of time communicating with them trying to get these glitches fixed. Types of glitches: edits would not take. We would edit the videos prior to scheduling, and the edits would not show when posted. Scheduling would not work. We would schedule, and these would show on the planner but never post. Our settings were set up correctly. Finally though, although we paid for a full year in September twice our account has been moved back to free status - this time instead of asking for our subscription back or a refund (which they won't give) and going back and forth about the glitches we un installed and are calling this a business loss.
Thank you for your feedback. We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience. I've reached out to you privately, could you come back to me please?😊 Best Avraham | Customer Care
May 5, 2024
I'm thrilled to share my exceptional experience with Minta . Their support team, including their customer service manager Avraham, impressed me with their dedication to solving even the most challenging inquiries. I intentionally tested Minta Company's customer service by applying maximum pressure and teasing their support team, aiming to evaluate their commitment to customer satisfaction. Avraham, remained dedicated, solving the issue with perseverance despite the challenges. This determination forced me to express my admiration for their exceptional level of customer service. The experience was a testament to the company's resilience and commitment to solving even the most difficult problems. Even Their CEO get involved to insure our satisfaction. Technical wise: As a tech-savvy individual, I found this video software to be user-friendly and powered by cutting-edge AI technology. The simplicity and efficiency of the platform save time and resources, making it an invaluable tool for businesses. Pricing Wise: Minta pricing may seem expensive initially, but it proves to be highly cost-effective when considering the time and resources saved. I recommend evaluating video quotas per video instead of per post for improved user satisfaction and clearer billing. Conclusion: Minta Company's exceptional customer service, including the outstanding performance of their customer service manager Avraham, and innovative video software make it an ideal choice for businesses seeking a reliable, efficient, and top-quality video creation solution. I wholeheartedly recommend their services for a delightful customer experience and cutting-edge AI technology. I hope they continues to provide such exceptional support and excites us with new, exceptional AI software in the future. I Spend time on it but they deserved that time. good luck. Wadah Bishnak CEO-Co-founder EX-STOCK CANADA.
Hi there W! Your review came through! Thank you so much for taking the time to write such a detailed review. It really means the world to us. I'm glad we were able to resolve this for you and yes it was certainly testing at times, but as you will know we take our customers' feedback seriously and even if takes some time we will get to a solution! Enjoy Minta! :-D Avraham | Customer Success
April 16, 2024
App muy intuitiva, y eficaz. Servicio de atención al cliente (Alex) muy, muy bueno! Gracias!
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
April 16, 2024
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
April 2, 2024
Great app! I always love the videos and they are easy to make.
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
April 2, 2024
I like having the planner, but it tends to pull the same things all the time and the videos are not always easy to edit.
We are working on this suggestion! Thanks so much for raising it :)
March 29, 2024
Szybko i atrakcyjnie tworzy filmiki.
Using app
About 2 years
Total reviews
1
Average rating
5.0
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
March 24, 2024
A+
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
March 19, 2024
Awful app! The photos aren't cropper properly so when displayed in video it only shows half the photo. The captions are horrible also. I reached out with an urgent request through chat and they never responded even though they read it.
Hi there B&B I've tried several times to reach you without success - I want to help solve this for you. Can you please get back to me at [email protected]? I will solve this for you, I promise it'll be worth your time :) I really want to solve this issue for you. Avraham | Customer Success Manager
March 4, 2024
easy to use and makes great videos!
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
Feb. 24, 2024
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care