Minta Social Videos Auto Post
Social Media AI Promo Video, Product Video Maker & Auto...
Rating
4.6
feedback
961
chart
#188
All reviews
Rating Breakdown
Review RSS Feed
July 23, 2024
Nice app brought me a lot of viewers Do recommend
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
July 23, 2024
Très facile d'utilisation, ont peut même le partager dans notre compte publicitaire. J'ai publié une création de Minta sur Facebook ads et j'ai fait ma première vente sait génial comme application ! Merci Minta
Merci pour la note 4 étoiles ! Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. S'il vous plaît, pourriez-vous envoyer un e-mail à [email protected] et mentionner mon nom, (Jordan), et nous pourrons essayer de les mettre en œuvre pour vous. 😊🙏 Envie d'aider ! Jordanie | Service client
July 19, 2024
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
July 17, 2024
Great support!
Using app
3 months
Total reviews
1
Average rating
5.0
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
July 17, 2024
The interface is easy to use. Customer service is quick to respond amd work out any issues that arise.
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
July 16, 2024
Love that there’s an app to help me create videos, dislike that the app will randomly crash it’s hard to see all my products as well when selecting to create videos. Has great potential just a lot of little kinks that needs to be worked out.
Thank you for your feedback! I've popped you a DM and an email to follow up, could you come back to me? Best wishes! Avraham | Customer Success
July 15, 2024
I would recommend this app to anyone that has a shopify store. I am new and this app is so user friendly. Today is my first day and I have been so impressed with the ads. I can not wait to see the results.
Using app
About 5 hours
Total reviews
1
Average rating
5.0
Thank you for your 5* review - it means the world to us! Glad you're loving the app! Always here for you 🖤 Jordan | Customer Care
Aug. 9, 2024
Anastasia was very thorough and helpful. Thank so much.
Thank you for your 5* review - it means the world to us! Alex is great, I'm happy he was able to assist! Always here for you 🖤 Jordan | Customer Care
July 14, 2024
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
July 13, 2024
This app will bill you without consent!! I highly do not recommend this app.
Hi I'm sorry for any confusion and inconvenience you experienced. We had a bug with the billing system. To clarify, our support team did indeed process a full refund for all charges during the billing error period in question after your concerns were raised. We strive to provide transparency and are always here to help clarify any charges or issues you may encounter. Thank you for your understanding. Best regards, Jordan Customer Care Supervisor Minta
July 24, 2024
Make sure to uninstall this app if you aren't using it. I installed this app in November 2023 and haven't opened it since. I noticed that I suddenly started getting costly "usage" charges on my monthly bills in June/July 2024 despite having not opened the app or used it once. Reached out to support and they said they were unable to refund, but also couldn't specify what I was being charged for. *Edit: after getting forwarded to a supervisor the charges were reversed. Sounds like there was a bug that's since been fixed.
Hi F, I'm sorry for any confusion and inconvenience you experienced. To clarify, our support team did indeed process a full refund for all charges during the period in question after your concerns were raised. We strive to provide transparency and are always here to help clarify any charges or issues you may encounter. Thank you for your understanding. Best regards, Jordan Customer Care Supervisor Minta
July 12, 2024
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
July 12, 2024
Durch die KI kann man viel schneller Videos Posten und man hat mehr Zeit für sein Geschäft.
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
July 12, 2024
clear image projection and great concept for the product
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
July 10, 2024
Ash clarified the disconnect/reconnect steps for me and was very helpful, and attentive, and ensured all was working properly. It has helped to ease my frustration! Thanks again!
Thank you for your 5* review - it means the world to us! Glad Ash was able to assist! Always here for you 🖤 Jordan | Customer Care
July 28, 2024
I gave the app a 1 before and I agreed to give them another go after very very good customer servIce.
Hi there A Sorry to hear you've been experiencing issues with the Minta app - this is totally not we want your experience to be like! I've DM'd you, please could you come back to me, or pop me an email to [email protected] as I'd love to find out how we can get things working properly for you! I really want to solve these issues for you. Avraham | Customer Success Director
July 7, 2024
For Scentopia is a really helpful app.
Thank you for your 5* review - it means the world to us! Glad you are enjoying! Always here for you 🖤 Jordan | Customer Care
July 7, 2024
Minta customer support is the best. After the free trial period, I have been charged for the yearly plan without noticing But I wanted the monthly plan. I contacted the support team and they responded by email immediately and did their best to help me and connect me with Jordan Customer Care Supervisor who did everything to fulfill my needs and ensure that I have an excellent experience with Minta. Thank you all Minta Team, I wish more businesses were like you guys.
Thank you for your 5* review - it means the world to us! Glad you are enjoying! It was a pleasure helping you, S. Always here for you 🖤 Jordan | Customer Care
July 6, 2024
Thank you for your 5* review - it means the world to us! Glad you are enjoying! Always here for you 🖤 Jordan | Customer Care
July 6, 2024
It’s very easy to used, I love it
Thank you for your 5* review - it means the world to us! Glad you are enjoying! Always here for you 🖤 Jordan | Customer Care