All reviews

Rating Breakdown

  • 5
    76% (209 ratings)
  • 4
    9% (26 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (5 ratings)
  • 1
    8% (22 ratings)

Reviews with Text

  • 93% (255)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

Nov. 11, 2024

Ease of use

Using app

10 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

Nov. 11, 2024

Minta has transformed how I create and schedule content for my business! The app makes it incredibly easy to produce professional-looking social media videos and posts in minutes. With Minta, I don’t need to worry about complex editing tools or hiring a designer – the templates and customization options allow me to get the exact look I want without any hassle. The automation features are a huge time-saver, too! I love how Minta can analyze my store’s products and generate social media posts that perfectly match my brand’s vibe. Plus, it’s integrated with platforms like Instagram and Facebook, so scheduling posts is effortless. My social media engagement has grown significantly since I started using Minta, and my page looks more cohesive and polished. If you're a small business owner looking to level up your content game, I highly recommend giving Minta a try. It’s worth every penny!

Store

My Store

Using app

About 1 hour

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! You gave such a detailed review, I'd love to hear more from you to help us develop our offering even more! Please contact [email protected] and ask to book in a call saying that Avraham asked you to book in a call with MT who is our product manager and will love to hear from you! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

Nov. 10, 2024

good app

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

1 / 5 Share

Nov. 3, 2024

I signed up for a free trial, selected the monthly option, but was charged for an entire year. They refuse to refund me, insisting that I chose the yearly plan, which I would never have done. The app is advertised as an AI marketing tool, but it doesn’t deliver on that promise. It simply takes your current inventory and inserts it into templates with poor graphics and generic music. Half the time, the text is unreadable due to color choices, and I often have to edit the posts to make them presentable. There’s really no point in using this app since you end up spending time editing and reposting content anyway. What’s worse, I sell clothes, but the app kept posting ads for jewelry, which is completely irrelevant to my business. Overall, this app isn’t worth the time or money, and it could actually harm your social media presence unless you constantly delete and repost edited versions of their content.

Using app

26 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi C, Thanks for your thoughts and sorry to hear of your experience. I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this and have already raised these issues internally to figure out what's going on, but need some more info from you. I really want to solve these issues for you. Please come back to me so I can help 🙏 Avraham | Customer Success Director

5 / 5 Share

Dec. 9, 2025

Bis jetzt gefällt mir sehr gut!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

1 / 5 Share

Oct. 27, 2024

I have used this company for one month and have not been satisfied with its videos. They do not have an option for telling the customer where to go to shop. I decided to cancel the "Trial period" there is no where on the site to cancel. You have to talk with someone that never cancels your account. I recommend that you use caution when dealing with this company.

Using app

22 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Thanks for your thoughts and sorry to hear of your experience! I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this. I really want to solve these issues for you. Please come back to me so I can help 🙏 Avraham | Customer Success Director

1 / 5 Share

Oct. 25, 2024

SHAME ON MINTA. I'VE HAD THIS FOR 7YRS. $55 MONTHLY. THE CUSTOMER SERVICE IS THE WORSE. TECH. SUPPORT DOESN'T COME THRU W/ 24 HRS FOR HELP. & CHECK WHAT'S GOING ON? THE SUPERVISOR VERY UNPROFESSIONAL HE TURNED OFF MY CHAT BUTTON. I PAY FOR A SERVICE & DO ALL THE WORK. HE ALSO TOLD ME TAKE MY CAPS OFF, WHEN MESSAGING HIM. I HAVE ALL THE PROOF & EMAILS TO BACK IT UP. DON'T WANT REFUND, JUST MY MINTA APP FIXED. FOR A LOYAL CUSTOMER & A PAYING CUSTOMER I DESERVE RESPECT, I DESERVE FOR MY APP. TO BE RESEARCHED & FIND THE BUG & DEBUG. I WENT TO SHOPIFY ABOUT THIS MINTA APP. ALSO & LEF IT ALONE & CLOSED THE CASE. I'M A PAYING CUSTOMER. NO ONE CAN TELL ME WHAT I'VE DONE TO DESERVE THIS TREATMENT. ALL I'VE ASKED IS FOR SOMEONE TO FIX MY MINTA AP.

Using app

Over 3 years

Total reviews

8

Average rating

4.0

Developer Reply

Hi Thanks for your thoughts and sorry to hear of your experience! I know you're a long-standing customer of ours and have been very loyal. I'm even more sorry given that set of circumstances! I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this. I really want to solve these issues for you. Please come back to me so I can help 🙏 Avraham | Customer Success Director

3 / 5 Share

Nov. 3, 2024

Finally had to UNINSTALL the app. They have a big problem with CROPPING and although they gave me another chance to get it going, THERE IS NO WAY TO FIX THE CROPPING ISSUE. What do i mean by cropping? The app will chop off the top, bottom or side of your product image in a very unflattering way and...you can't edit or fix this. It looks like it has potential, but for now, they need to RETRAIN THEIR AI model to be able to discern the pixel dimensions of an image and act accordingly...not crop it randomly.

Using app

16 days

Total reviews

10

Average rating

2.5

Developer Reply

Hi Kurt Thanks for your thoughts and sorry to hear of your experience! I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this. I really want to solve these issues for you. Please come back to me so I can help 🙏 Avraham | Customer Success Director

1 / 5 Share

Sept. 28, 2024

i bought this app paid for 1year i wish i wouldn’t have it is limited on what you can do with this app the videos do not work properly there is limited text and you have to resize your images to get them to fit correctly the only thing that works is the auto post that works very well but you are limited to what you can achieve does not allow for longer video duration and limits amount of text i would not recommend this app unless they allow for more freedom with your edits but if you don’t need that much text and don’t mind your images being cropped it’s very good with auto post

Using app

5 months

Total reviews

8

Average rating

4.4

Developer Reply

Hi Thank you for your feedback and I'm glad there were parts of the app that you appreciated. We are certainly going to take your feedback on board and we are in the process of entirely reshaping the future of Minta incorporating the latest AI and more. We're here to help and ensure you have a great experience with Minta! I've sent you an email - looking forward to engaging further! Best regards Avraham Customer Success Director

1 / 5 Share

Sept. 28, 2024

there is no way to cancel and the chat sucks. it kept telling me that the message did not go through

Using app

2 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi Cancelling is easy, and we have a 24/7 live chat so I'm not entirely sure what happened in your case... Perhaps a local issue? In any case I'd like to resolve this for you as soon as possible. I've sent you an email, please could you come back to me so I can resolve this? I really want to sort this for you. We're here to help and ensure you have a great experience with Minta! Best regards Avraham Customer Success Director

3 / 5 Share

Sept. 18, 2024

Using app

17 days

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your feedback! I've popped you a DM and an email to follow up, could you come back to me? Best wishes! Avraham | Customer Success

5 / 5 Share

Sept. 15, 2024

Thank you Avraham for making sure my concerns were addressed. Your immediate response demonstrates Minta's commitment to making sure consumers are not only heard but also thoroughly supported. I asked for a refund after explaining to Minta customer service the application did not function properly on my webpage. The heads of my models and items of clothing were cut off on my IG posts even after making edits. I ended up deleting several of their social media posts. I reached out immediately when I saw the charges pending on my account. I am a small business owner and can not afford an annual membership. Also the application is no longer available as a download on my webpage to use, even if I wanted to try it again (which I do not). It also took me 3 tries over the course of a month for someone to finally respond to my concerns. I started on August 1st and last night customer service finally told me I agreed to pay the annual membership and would not refund my money. That is not the case. I would not willingly agree to pay for something that does not work properly.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi there T. Thanks for your thoughts and sorry to hear of your experience! I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this. I really want to solve these issues for you. Please come back to me so I can help 🙏 Avraham | Customer Success Director

1 / 5 Share

Sept. 5, 2024

WARNING this app is a scam, they will charge big lots of money, even when you set it to use the test credits. They will continue to charge you, without any notice and you will see a big bill in you shopify billing (More than USD200). Alex then will just tell you a lots of lies on the support and will just block you. I have escalated this to Shopify support. Update 05/09/24: They has just post a reply to my post, IS A COMPLETE LIE, they has not sent any DM to me, nor mail or anything, and I contacted they and they don´t want to help or solve the issue, this guys are a real danger, dont´t ever let them has acces to you credit card.

Store

Farmati

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there Thanks for your thoughts and sorry to hear of your experience! I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this. I really want to solve these issues for you. Please come back to me so I can help 🙏 Avraham | Customer Success Director

1 / 5 Share

Aug. 26, 2024

The problem with me is not the app itself. It's bad customer service. I tried cancelling my subscription with this app because it's too expensive for me. When I reached out to support, they lied and told me to uninstall it to cancel it. That's what I did and they kept charging me. As a result, my jewelry shop is frozen.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi We're sorry for what you have experienced. As Director of Customer Success, I would like to resolve this for you as soon as possible. I never want to hear that my team's support is bad. I hear it very rarely and totally want to deal with this if something's gone wrong. I've sent you an email, please could you come back to me so I can resolve this? We're here to help and ensure you have a great experience with Minta! Best regards Avraham Customer Success Director

5 / 5 Share

Aug. 28, 2024

Update Avraham, Customer Success Director reached out to me to offer resolution to give me two months trial and refund me my money back. Hopefully, everything goes well time around.

Using app

20 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi We're sorry for what you have experienced. As Director of Customer Success, I would like to resolve this for you as soon as possible. I never want to hear that someone is upset with our app! I hear it very rarely and totally want to deal with this if something's gone wrong. I've sent you an email, please could you come back to me so I can resolve this? We're here to help and ensure you have a great experience with Minta! Best regards Avraham Customer Success Director

5 / 5 Share

Aug. 21, 2024

Easy love it

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Nov. 9, 2025

Nice App. Overall customer support from Shafta and Riya was amazing.I really enjoy the fact that I can promote my discounts through the logo and promotion in the brand kit. The music choices are my favorites and the templates are very professional. I only wish we could add unlimited text when creating the video s. Otherwise Minta is the best option for small businesses on a budget which is why I changed my review from 4 to 5 stars.

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and I'd love make this a 5-star experience for you. Please could you come back to my email, so we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care

5 / 5 Share

Aug. 12, 2024

I had some trouble with this app after not using it for a long time. I contacted customer service through the chat feature. Shafta was able to help me figure out what was wrong and correct it. I love having the chat feature and being able to contact someone right away for help. Thank you Shafta for your help.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! So glad Shafta was able to help you correct the issue! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Aug. 12, 2024

Fantastic so far. Save me hours of work.

Using app

36 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Always here for you 🖤 Avraham | Customer Success