Minta Social Videos Auto Post
Auto Post Social Media Video Ads, & Promo Product Video...
Rating
4.5
feedback
286
chart
#350
All reviews
Review RSS Feed
Nov. 26, 2024
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
Dec. 4, 2024
Thank you for resolving my billing issue, I've been using this app for many years and you have proven you care about your customer's and there to resolve any issue.Thank you for addressing my concerns. this 5 star review is for you. Thank you. I recommend this app
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
Nov. 13, 2024
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Nov. 11, 2024
Ease of use
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Nov. 10, 2024
good app
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Nov. 10, 2024
I've had the Minta app downloaded on my store for quite some time. But this is my first time actually using it. It's great.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Nov. 3, 2024
I signed up for a free trial, selected the monthly option, but was charged for an entire year. They refuse to refund me, insisting that I chose the yearly plan, which I would never have done. The app is advertised as an AI marketing tool, but it doesn’t deliver on that promise. It simply takes your current inventory and inserts it into templates with poor graphics and generic music. Half the time, the text is unreadable due to color choices, and I often have to edit the posts to make them presentable. There’s really no point in using this app since you end up spending time editing and reposting content anyway. What’s worse, I sell clothes, but the app kept posting ads for jewelry, which is completely irrelevant to my business. Overall, this app isn’t worth the time or money, and it could actually harm your social media presence unless you constantly delete and repost edited versions of their content.
Hi C, Thanks for your thoughts and sorry to hear of your experience. I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this and have already raised these issues internally to figure out what's going on, but need some more info from you. I really want to solve these issues for you. Please come back to me so I can help 🙏 Avraham | Customer Success Director
Dec. 9, 2025
Bis jetzt gefällt mir sehr gut!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 19, 2024
I just started, but so far, so good.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Nov. 3, 2024
Finally had to UNINSTALL the app. They have a big problem with CROPPING and although they gave me another chance to get it going, THERE IS NO WAY TO FIX THE CROPPING ISSUE. What do i mean by cropping? The app will chop off the top, bottom or side of your product image in a very unflattering way and...you can't edit or fix this. It looks like it has potential, but for now, they need to RETRAIN THEIR AI model to be able to discern the pixel dimensions of an image and act accordingly...not crop it randomly.
Hi Kurt Thanks for your thoughts and sorry to hear of your experience! I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this. I really want to solve these issues for you. Please come back to me so I can help 🙏 Avraham | Customer Success Director
Sept. 28, 2024
there is no way to cancel and the chat sucks. it kept telling me that the message did not go through
Hi Cancelling is easy, and we have a 24/7 live chat so I'm not entirely sure what happened in your case... Perhaps a local issue? In any case I'd like to resolve this for you as soon as possible. I've sent you an email, please could you come back to me so I can resolve this? I really want to sort this for you. We're here to help and ensure you have a great experience with Minta! Best regards Avraham Customer Success Director
Sept. 18, 2024
Thank you for your feedback! I've popped you a DM and an email to follow up, could you come back to me? Best wishes! Avraham | Customer Success
Sept. 5, 2024
WARNING this app is a scam, they will charge big lots of money, even when you set it to use the test credits. They will continue to charge you, without any notice and you will see a big bill in you shopify billing (More than USD200). Alex then will just tell you a lots of lies on the support and will just block you. I have escalated this to Shopify support. Update 05/09/24: They has just post a reply to my post, IS A COMPLETE LIE, they has not sent any DM to me, nor mail or anything, and I contacted they and they don´t want to help or solve the issue, this guys are a real danger, dont´t ever let them has acces to you credit card.
Hi there Thanks for your thoughts and sorry to hear of your experience! I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this. I really want to solve these issues for you. Please come back to me so I can help 🙏 Avraham | Customer Success Director
Nov. 9, 2025
Nice App. Overall customer support from Shafta and Riya was amazing.I really enjoy the fact that I can promote my discounts through the logo and promotion in the brand kit. The music choices are my favorites and the templates are very professional. I only wish we could add unlimited text when creating the video s. Otherwise Minta is the best option for small businesses on a budget which is why I changed my review from 4 to 5 stars.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and I'd love make this a 5-star experience for you. Please could you come back to my email, so we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
Aug. 12, 2024
I had some trouble with this app after not using it for a long time. I contacted customer service through the chat feature. Shafta was able to help me figure out what was wrong and correct it. I love having the chat feature and being able to contact someone right away for help. Thank you Shafta for your help.
Thank you for your 5* review - it means the world to us! So glad Shafta was able to help you correct the issue! Always here for you 🖤 Avraham | Customer Success
Aug. 12, 2024
Fantastic so far. Save me hours of work.
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Avraham | Customer Success
Aug. 5, 2024
Customer service was great. Riya was very helpful and answered the questions I had.
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Avraham | Customer Success
Aug. 5, 2024
I will never recommend this company. Aside from the general low quality of their videos, they offer a 'Free Trial' that they will then charge your shopify account for a full year $200+ subscription. Based on the way Shopify is set up, there is minimal support and the team of Vlad & Jordan at Minta will absolutely refuse to issue a refund. This has been such a disgusting experience that I am willing to shut down my shopify store and take my business elsewhere.
Hi We're sorry for what you have experienced. We'd like to resolve this for you as soon as possible. I've sent you an email, please could you come back to me so I can resolve this? We're here to help and ensure you have a great experience with Minta! Best regards Avraham Customer Success Director
July 28, 2024
Amazing but you need add the Ai tools and you need in the title for the video open it for more words writing ✍ Thanks
Thank you for the 4-star rating! We're thrilled you enjoyed our app and thanks for giving us your feedback on how we can improve the app yet further! Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care