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There were a few hiccups in the beginning with some templates but the customer service has been wonderful. They were able to send the issues to their Dev team to fix the problems and things are working great. This saves so much time and effort to show my large number of products. It would be beneficial for hashtags to be automatically generated as well but there’s a way to add them to the scheduled posts which is a pretty simple process. Again the response time for customer service is top notch and I’m very happy I started using this app!
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
It so easy to use and was easy to integrate with my social media accounts.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
outstanding!!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
very helpful and answer quickly! looking forward to the new things that will be added and loving what they already have!!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
I haven't used it yet, but Alex has answered all my questions and doubts successfully for all the set up in-itself. Pricing, editing, the lot. I'll be using it shortly as it's now clear to me.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Super apply et service client mega rapide
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
I have had my ups and downs with Minta. However, I must say that they are the most consistent social media posting app you will find on Shopify. I have tried them ALL!!
Hi Thanks for your thoughts and sorry to hear of your experience that you feel the app 'only works half the time'. We certainly do refund when there is an issue. I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this and have already raised these issues internally to figure out what's going on, but need some more info from you. I really want to solve these issues for you. Please come back to me so I can help 🙏 Avraham | Customer Success Director
Great experience with them I do recommend them excellent job
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
So easy and fast! Just started but posted a great reel with in seconds. Beautiful!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Shafts是个非常耐心和专业的客服人员，她明白我需要什么并帮助我完成了它，非常感谢
感谢您的 4 星评价！很高兴您喜欢 Alex 的帮助！ 我们很高兴您喜欢我们的应用，并希望了解我们如何为您提供 5 星级体验。请发送电子邮件至 [email protected] 并提及我的名字（Jordan），我们可以尝试为您实现这些。😊🙏 想要帮助！ Jordan | 客户服务
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Ease of use
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
good app
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
I signed up for a free trial, selected the monthly option, but was charged for an entire year. They refuse to refund me, insisting that I chose the yearly plan, which I would never have done. The app is advertised as an AI marketing tool, but it doesn’t deliver on that promise. It simply takes your current inventory and inserts it into templates with poor graphics and generic music. Half the time, the text is unreadable due to color choices, and I often have to edit the posts to make them presentable. There’s really no point in using this app since you end up spending time editing and reposting content anyway. What’s worse, I sell clothes, but the app kept posting ads for jewelry, which is completely irrelevant to my business. Overall, this app isn’t worth the time or money, and it could actually harm your social media presence unless you constantly delete and repost edited versions of their content.
Hi C, Thanks for your thoughts and sorry to hear of your experience. I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this and have already raised these issues internally to figure out what's going on, but need some more info from you. I really want to solve these issues for you. Please come back to me so I can help 🙏 Avraham | Customer Success Director
I have used this company for one month and have not been satisfied with its videos. They do not have an option for telling the customer where to go to shop. I decided to cancel the "Trial period" there is no where on the site to cancel. You have to talk with someone that never cancels your account. I recommend that you use caution when dealing with this company.
Hi Thanks for your thoughts and sorry to hear of your experience! I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this. I really want to solve these issues for you. Please come back to me so I can help 🙏 Avraham | Customer Success Director
SHAME ON MINTA. I'VE HAD THIS FOR 7YRS. $55 MONTHLY. THE CUSTOMER SERVICE IS THE WORSE. TECH. SUPPORT DOESN'T COME THRU W/ 24 HRS FOR HELP. & CHECK WHAT'S GOING ON? THE SUPERVISOR VERY UNPROFESSIONAL HE TURNED OFF MY CHAT BUTTON. I PAY FOR A SERVICE & DO ALL THE WORK. HE ALSO TOLD ME TAKE MY CAPS OFF, WHEN MESSAGING HIM. I HAVE ALL THE PROOF & EMAILS TO BACK IT UP. DON'T WANT REFUND, JUST MY MINTA APP FIXED. FOR A LOYAL CUSTOMER & A PAYING CUSTOMER I DESERVE RESPECT, I DESERVE FOR MY APP. TO BE RESEARCHED & FIND THE BUG & DEBUG. I WENT TO SHOPIFY ABOUT THIS MINTA APP. ALSO & LEF IT ALONE & CLOSED THE CASE. I'M A PAYING CUSTOMER. NO ONE CAN TELL ME WHAT I'VE DONE TO DESERVE THIS TREATMENT. ALL I'VE ASKED IS FOR SOMEONE TO FIX MY MINTA AP.
Hi Thanks for your thoughts and sorry to hear of your experience! I know you're a long-standing customer of ours and have been very loyal. I'm even more sorry given that set of circumstances! I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this. I really want to solve these issues for you. Please come back to me so I can help 🙏 Avraham | Customer Success Director
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