Minta Social Videos Auto Post
Social Media AI Promo Video, Product Video Maker & Auto...
Rating
4.6
feedback
961
chart
#188
All reviews
Rating Breakdown
Aug. 23, 2024
kindly answered aboutdifficult issues. I am deeply satisfied with the kindness and ability of this person in charge.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you π€ Avraham | Customer Success
Sept. 1, 2024
Saumya was great! She helped me with my problem, again! I wouldn't have been able to do it without her!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you π€ Avraham | Customer Success
Aug. 21, 2024
Easy love it
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you π€ Avraham | Customer Success
Aug. 20, 2024
It's easy to use and they are very helpful when you need it
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you π€ Avraham | Customer Success
Aug. 18, 2024
Nice App. If it turned every item in my collections to ads I would have given it five stars! Overall customer support from Shafta and Riya was amazing.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and I'd love make this a 5-star experience for you. Please could you come back to my email, so we can try to implement these for you. ππ Wanting to help! Jordan | Customer Care
Aug. 18, 2024
Store
My Store
Using app
8 days
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you π€ Avraham | Customer Success
Aug. 16, 2024
very nice ap
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you π€ Avraham | Customer Success
Aug. 15, 2024
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you π€ Avraham | Customer Success
Aug. 13, 2024
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you π€ Avraham | Customer Success
Aug. 13, 2024
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you π€ Avraham | Customer Success
Aug. 12, 2024
I had some trouble with this app after not using it for a long time. I contacted customer service through the chat feature. Shafta was able to help me figure out what was wrong and correct it. I love having the chat feature and being able to contact someone right away for help. Thank you Shafta for your help.
Thank you for your 5* review - it means the world to us! So glad Shafta was able to help you correct the issue! Always here for you π€ Avraham | Customer Success
Aug. 12, 2024
We installed the Minta Social Videos Auto Post app on our store, drawn in by its promise of auto-posting branded content. Unfortunately, the app only delivered poorly designed, template-based posts that ignored our custom branding settings. Despite reaching out to their support team multiple times, the issue was never resolved. The lack of response and support forced us to uninstall the app before any billing occurred. Itβs clear that this app does not deliver on its promises, and the customer service is equally disappointing. If youβre looking for reliable, branded content auto-posting, this app is not the solution. Save yourself the frustration and steer clear of this app.
Hi We're sorry for what you have experienced. We'd like to resolve this for you as soon as possible. I've sent you an email, please could you come back to me so I can resolve this? I'm here to help and ensure you are happy. Best regards Avraham Customer Success Director
Aug. 12, 2024
Fantastic so far. Save me hours of work.
Thank you for your 5* review - it means the world to us! Always here for you π€ Avraham | Customer Success
Aug. 11, 2024
Thank you for your 5* review - it means the world to us! Always here for you π€ Avraham | Customer Success
Aug. 11, 2024
Alex best support
Thank you for your 5* review - it means the world to us! Always here for you π€ Avraham | Customer Success
Aug. 7, 2024
Thank you for your 5* review - it means the world to us! Always here for you π€ Avraham | Customer Success
Aug. 6, 2024
This save me like 20 hours a week and yeah, it's save me $300 a week
Thank you for your 5* review - it means the world to us! Always here for you π€ Avraham | Customer Success
Aug. 5, 2024
Customer service was great. Riya was very helpful and answered the questions I had.
Thank you for your 5* review - it means the world to us! Always here for you π€ Avraham | Customer Success
Aug. 5, 2024
I will never recommend this company. Aside from the general low quality of their videos, they offer a 'Free Trial' that they will then charge your shopify account for a full year $200+ subscription. Based on the way Shopify is set up, there is minimal support and the team of Vlad & Jordan at Minta will absolutely refuse to issue a refund. This has been such a disgusting experience that I am willing to shut down my shopify store and take my business elsewhere.
Hi We're sorry for what you have experienced. We'd like to resolve this for you as soon as possible. I've sent you an email, please could you come back to me so I can resolve this? We're here to help and ensure you have a great experience with Minta! Best regards Avraham Customer Success Director