Minta Social Videos Auto Post
Social Media AI Promo Video, Product Video Maker & Auto...
Rating
4.6
feedback
930
chart
#96
All reviews
Rating Breakdown
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Aug. 12, 2024
We installed the Minta Social Videos Auto Post app on our store, drawn in by its promise of auto-posting branded content. Unfortunately, the app only delivered poorly designed, template-based posts that ignored our custom branding settings. Despite reaching out to their support team multiple times, the issue was never resolved. The lack of response and support forced us to uninstall the app before any billing occurred. It’s clear that this app does not deliver on its promises, and the customer service is equally disappointing. If you’re looking for reliable, branded content auto-posting, this app is not the solution. Save yourself the frustration and steer clear of this app.
Hi We're sorry for what you have experienced. We'd like to resolve this for you as soon as possible. I've sent you an email, please could you come back to me so I can resolve this? I'm here to help and ensure you are happy. Best regards Avraham Customer Success Director
Aug. 12, 2024
Fantastic so far. Save me hours of work.
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Avraham | Customer Success
Aug. 11, 2024
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Avraham | Customer Success
Aug. 11, 2024
Alex best support
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Avraham | Customer Success
Aug. 7, 2024
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Avraham | Customer Success
Aug. 6, 2024
This save me like 20 hours a week and yeah, it's save me $300 a week
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Avraham | Customer Success
Aug. 5, 2024
Customer service was great. Riya was very helpful and answered the questions I had.
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Avraham | Customer Success
Aug. 5, 2024
I will never recommend this company. Aside from the general low quality of their videos, they offer a 'Free Trial' that they will then charge your shopify account for a full year $200+ subscription. Based on the way Shopify is set up, there is minimal support and the team of Vlad & Jordan at Minta will absolutely refuse to issue a refund. This has been such a disgusting experience that I am willing to shut down my shopify store and take my business elsewhere.
Hi We're sorry for what you have experienced. We'd like to resolve this for you as soon as possible. I've sent you an email, please could you come back to me so I can resolve this? We're here to help and ensure you have a great experience with Minta! Best regards Avraham Customer Success Director
Aug. 4, 2024
I had recently downloaded Minta app and I believed I chose a monthly plan. Once the free trial had ended, Minta had tried to charge me for the year plan. I got in contact with their support team asking them to remove the recurring charge for the year and that I am only willing to pay for the monthly plan. They had come back to me saying that they still had to charge my card for the yearly fee but were willing to refund $2xx and keep the remaining for the monthly plan. I told Minta in the end that I was going to uninstall their app and to stop trying to charge me. But they said that Shopify are the ones I need to contact to stop the recurring charges and when I spoke to Shopify, they said that the app developer is responsible for it. I'm confused.
Hi T We're sorry for the confusion and inconvenience you've experienced. We'd like to resolve this for you as soon as possible. I've sent you an email, please could you come back to me so I can resolve this? We're here to help and ensure you have a great experience with Minta! Best regards Avraham Customer Success Director
Aug. 4, 2024
Thank you, Alex for assisting me and very fast respond
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham | Customer Success
July 31, 2024
Love the ideas and templates. Definitely a must have!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham | Customer Success
July 29, 2024
La mejor
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham | Customer Success
July 29, 2024
Good so far
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham | Customer Success
July 28, 2024
Seule application qui genere des videos pertinente
Store
My Store
Using app
6 days
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham | Customer Success
July 28, 2024
Amazing but you need add the Ai tools and you need in the title for the video open it for more words writing ✍ Thanks
Thank you for the 4-star rating! We're thrilled you enjoyed our app and thanks for giving us your feedback on how we can improve the app yet further! Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
July 27, 2024
im new to this and still working on it
Store
My Store
Using app
19 days
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
July 27, 2024
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham | Customer Success