All reviews

Rating Breakdown

  • 5
    76% (209 ratings)
  • 4
    9% (26 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (5 ratings)
  • 1
    8% (22 ratings)

Reviews with Text

  • 93% (255)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 23, 2025

GameChanger for My Brand! Using Minta has completely transformed the way I market my brand, The Legacy Shirts. As a small business owner with a million things to juggle, Minta became my secret weapon. It effortlessly turned my products into stunning videos and social media content, literally saving me hours every week. The templates are not only professional but also fun and eye-catching, which fits perfectly with my nostalgic, empowering brand vibe. Within the first week, I noticed a huge boost in engagement and clicks. People were finally seeing The Legacy Shirts the way I envisioned in my mind. What I love most is how easy it is to schedule and post across platforms directly from the app. No more scrambling last minute or hiring outside help. Minta makes me look like I have a full marketing team behind me! If you have an eCommerce store and want to stand out, this is the tool to have in your toolbox. Minta gave my brand the voice, style, and visibility it deserved. Thank you, Minta! — Giselle Mosley, Founder of The Legacy Shirts

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi I'm so happy you are loving Minta!! We love it too! We love our merchants being happier even more! It's what makes us tick! Happy Minta-ing! :-) 🙏 Avraham Director of Customer Success Minta

1 / 5 Share

July 21, 2025

Charges continue even if unused – be careful! This has been the most unreasonable experience I've had with any Shopify app so far. Even though I wasn’t actively using the app, I was still charged $5 every month. The support team explained that if you don’t want to use the app after the 7-day trial, you must uninstall it from your store. I want to emphasize this clearly: Unless you remove the app from your store, the subscription fee will continue to be charged. Simply removing your payment information inside the app is not enough. I've never encountered such a system with any other app I’ve downloaded from the Shopify App Store. New users should definitely be cautious.

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi - sorry to hear this. Our Minta app uses Shopify's native billing system, which means charges continue unless the app is uninstalled via your Shopify admin. Removing card info in the app doesn’t stop charges - only uninstalling does, which - while standard practice across all Shopify apps - is explained clearly in our help articles and via support, if you'd reached out. Payment is not made from you to us, it is made to Shopify and then to us - so Shopify see the app is installed and you will be charged according to the plan you are signed up to. That said, I'd like to resolve this for you. Feel free to contact us directly - I'm sending you a message now. Avraham Director of Customer Success Minta

5 / 5 Share

July 16, 2025

I tried Minta last year and had some issues using with more than one store. They must have had other users with the same issue because they fixed the problem. I just tried it again and now I love it!

Using app

30 days

Total reviews

9

Average rating

4.9

Developer Reply

Hi I'm so happy you are loving Minta!! We love it too! We love our merchants being happier even more! It's what makes us tick! Happy Minta-ing! :-) 🙏 Avraham Director of Customer Success Minta

5 / 5 Share

July 16, 2025

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi I'm so happy you are loving Minta!! We love it too! We love our merchants being happier even more! It's what makes us tick! Happy Minta-ing! :-) 🙏 Avraham Director of Customer Success Minta

5 / 5 Share

Aug. 3, 2025

excellent app

Store

Nai Pet Store

Using app

25 days

5 / 5 Share

July 8, 2025

Using app

About 1 year

Total reviews

12

Average rating

5.0

Developer Reply

Hi I'm so happy you are loving Minta!! We love it too! We love our merchants being happier even more! It's what makes us tick! Happy Minta-ing! :-) 🙏 Avraham Director of Customer Success Minta

5 / 5 Share

July 3, 2025

I'm 1 week in to using Minta and absolutely love it, excellent customer service, great value for money. I've noticed an uptake in Organic books sales as well, so a win win.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi I'm so happy we were able to sort this for you! Happy Minta-ing! :-) 🙏 Avraham Director of Customer Success Minta

5 / 5 Share

May 21, 2025

Great app.Excited to try new AI options

Using app

About 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi P, I'm so happy we were able to sort this for you! Happy Minta-ing! :-) 🙏 Avraham Director of Customer Success Minta

5 / 5 Share

May 7, 2025

Good app. I used to use it, but the price was a bit too high; now they have a more economical plan for new stores. The customer service is on point. I worked with Ashley, who resolved my issue quickly.

Store

Kozzyco

Using app

6 months

Total reviews

11

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta

5 / 5 Share

April 13, 2025

I had the pleasure of being assisted by Saumya from the Minta team, and I couldn’t be more grateful. She was incredibly patient, kind, and knowledgeable. I was having trouble figuring out the details of my plan, and Saumya took the time to walk me through everything clearly and professionally.

Using app

About 1 year

Total reviews

12

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta

3 / 5 Share

June 24, 2025

A few issues with the app, primarily the fact that it seems like at least 4-5 times each week, I have to delete an auto "Easter" post. Easter was in April & it's now June, yet the Easter template continues running. The next issue is that the product videos are still not able to upload to my products within Shopify, and I'm not sure if this is due to my theme page or not. I've allowed Minta access to my shop, yet after 1 month of not having the issue resolved or hearing back from Minta, I decided to withdraw their access and simply use the videos I've created via Canva to add to certain products within my shop. other than that, I'm satisfied with their app

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Hey there! Thanks so much for the kind words - we’re thrilled to hear you're loving Minta 🎉 We’re really sorry about the video upload issue and totally get how frustrating that is. I’ve just messaged you privately so we can get this sorted ASAP. If you’re open to updating the review while we work through this, we’d really appreciate it - your feedback means a lot 💙 Talk soon! The Minta Team

5 / 5 Share

April 2, 2025

Love it

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta

4 / 5 Share

April 1, 2025

It has helped our small business gain new followers

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care

5 / 5 Share

April 1, 2025

Alex was of great help explaining the various types of videos. He was pleasant, informative, and attentative to my chat. He provided quick responses to all my questions. I did not have to wait in idol between chat texts, like so many other companies make you wait...

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta

5 / 5 Share

March 31, 2025

Minta has been a game-changer for our Shopify store! Creating professional-quality social media videos has never been easier. The automation features save so much time by generating ready-to-post content, and the video templates are also nice. What I love most is how seamlessly it integrates with our store, automatically pulling products and turning them into dynamic videos that drive sales. The scheduling tool is a bonus—it keeps our social media active without the hassle of manual posting. If you're looking for an effortless way to boost engagement and showcase your products, Minta is a must-have. Highly recommend!

Store

Ariana

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta

5 / 5 Share

March 28, 2025

TIMESAVER and great material

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta

5 / 5 Share

March 23, 2025

Alex walked me through the setup and answered all my questions thoroughly and professionally!

Store

ACTOS

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta

5 / 5 Share

March 20, 2025

Minta Social Video Auto Post is quite clever and producing short videos to post in my social media accounts by utilising the information available in the webisite through its AI technology. Once it's linked the autopilot does everything so I don't need to spend my time to create posts! It's all set in the monthly planner. Another good thing is that human support is instantly available. Minta's staff members are quite supportive, prompt and thoughtful. They are always available through the chat to assist customers which I found it quite convenient & excellent :-)

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

1 / 5 Share

March 7, 2025

If I could leave zero stars I would. Customer service is non existant. I pay for a service the least you could do is respond to an email. App connections are an issue. Good luck trying to get help. I will be looking for another app... MINTA SUX

Using app

9 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey Tracy I’m really sorry to hear this was your experience. I checked, and we’ve responded to every email you sent, but it looks like you may not have seen them. It’s possible they landed in spam, so I’d recommend checking there. We also offer live chat support, but I see you didn’t reach out there either. We’re always happy to help and would love to sort this out for you. Please reach out, and we’ll get things resolved ASAP! Best Jordan Customer Care Supervisor Minta

5 / 5 Share

Sept. 5, 2025

Store

DUCA

Using app

21 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care