Minta Social Videos Auto Post
Social Media AI Promo Video, Product Video Maker & Auto...
Rating
4.4
feedback
283
chart
#357
All reviews
Review RSS Feed
April 21, 2025
I enjoy the ease of use and the traffic it's brought to my page and my store!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta
April 13, 2025
I had the pleasure of being assisted by Saumya from the Minta team, and I couldn’t be more grateful. She was incredibly patient, kind, and knowledgeable. I was having trouble figuring out the details of my plan, and Saumya took the time to walk me through everything clearly and professionally.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta
April 11, 2025
Watch Out, worst application ever ! it' doesn't work and very hard to use. When you planifie all the video, they aren't upload on my social media. My biggest waste of money. The last thing, when you want to quit the application, they rob you more money.
Hi Salomé, We're really sorry to hear this - it’s absolutely not the experience we aim to deliver. We’d love to make this right for you. The issue you mentioned with videos not uploading could be related to a permissions setting or sync issue, and we can walk you through how to fix it in minutes. As for the billing - we never charge (nor can we or would we!) without authorisation. If something didn’t go as expected, we’re happy to review and refund as needed. No one should feel “robbed” when using our app. I’m Avraham, Director of Customer Success, and I’d be happy to personally jump on a quick call and get everything sorted. I'm going to email you shortly so please look mout for this and come back to me asap so we can sort this. 🙏 Avraham Director of Customer Success Minta
June 24, 2025
A few issues with the app, primarily the fact that it seems like at least 4-5 times each week, I have to delete an auto "Easter" post. Easter was in April & it's now June, yet the Easter template continues running. The next issue is that the product videos are still not able to upload to my products within Shopify, and I'm not sure if this is due to my theme page or not. I've allowed Minta access to my shop, yet after 1 month of not having the issue resolved or hearing back from Minta, I decided to withdraw their access and simply use the videos I've created via Canva to add to certain products within my shop. other than that, I'm satisfied with their app
Hey there! Thanks so much for the kind words - we’re thrilled to hear you're loving Minta 🎉 We’re really sorry about the video upload issue and totally get how frustrating that is. I’ve just messaged you privately so we can get this sorted ASAP. If you’re open to updating the review while we work through this, we’d really appreciate it - your feedback means a lot 💙 Talk soon! The Minta Team
April 2, 2025
Love it
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta
April 1, 2025
It has helped our small business gain new followers
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
April 1, 2025
Alex was of great help explaining the various types of videos. He was pleasant, informative, and attentative to my chat. He provided quick responses to all my questions. I did not have to wait in idol between chat texts, like so many other companies make you wait...
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta
March 28, 2025
TIMESAVER and great material
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta
March 23, 2025
Alex walked me through the setup and answered all my questions thoroughly and professionally!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta
March 20, 2025
Minta Social Video Auto Post is quite clever and producing short videos to post in my social media accounts by utilising the information available in the webisite through its AI technology. Once it's linked the autopilot does everything so I don't need to spend my time to create posts! It's all set in the monthly planner. Another good thing is that human support is instantly available. Minta's staff members are quite supportive, prompt and thoughtful. They are always available through the chat to assist customers which I found it quite convenient & excellent :-)
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
March 7, 2025
If I could leave zero stars I would. Customer service is non existant. I pay for a service the least you could do is respond to an email. App connections are an issue. Good luck trying to get help. I will be looking for another app... MINTA SUX
Hey Tracy I’m really sorry to hear this was your experience. I checked, and we’ve responded to every email you sent, but it looks like you may not have seen them. It’s possible they landed in spam, so I’d recommend checking there. We also offer live chat support, but I see you didn’t reach out there either. We’re always happy to help and would love to sort this out for you. Please reach out, and we’ll get things resolved ASAP! Best Jordan Customer Care Supervisor Minta
Sept. 5, 2025
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
Feb. 26, 2025
Very pleasant, I appreciate all the options it gives. Great service,I would recommend it to anyone.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
Feb. 17, 2025
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Feb. 15, 2025
Hervorragender Support – Schnell, Freundlich & Kompetent! Ich bin absolut begeistert vom Support-Team bei Minta! Von Anfang an wurde ich freundlich und professionell betreut. Meine Anfrage wurde schnell beantwortet, und Shafta hat sich wirklich die Zeit genommen, mein Problem zu verstehen und eine passende Lösung zu finden Besonders beeindruckt hat mich die schnelle Reaktionszeit und die unkomplizierte Kommunikation. Egal ob per E-Mail oder Chat – ich habe immer das Gefühl gehabt, dass sie genau weiß wo es beim mir hakt. So stellt man sich den perfekten Kundenservice vor! Vielen Dank an das Team von Minta – macht weiter so!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Feb. 9, 2025
Alex helped me a lot with Minta and to set everything on AI. Thank you so much. Now my business has more social presence. Recommended
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Feb. 1, 2025
friendly as helpful perfect solution for first timer
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Jan. 26, 2025
Shafta is excellently helpful and she also provided answers quickly. Definitely recommend the app. It saves time and effort.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Jan. 26, 2025
It so easy to use and was easy to integrate with my social media accounts.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Jan. 23, 2025
outstanding!!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert