All reviews

Rating Breakdown

  • 5
    78% (224 ratings)
  • 4
    10% (29 ratings)
  • 3
    3% (10 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (18 ratings)

Reviews with Text

  • 92% (262)
Review RSS Feed Review RSS Feed

3 / 5 Share

Oct. 17, 2025

It would be better if you could edit where the fonts are placed in the videos that are automatically created. I am not sure we can call them videos vers a slideshow with music. They do a decent job but I am afraid that many of the auto created content makes my product look cheap because some of the templates look like they were made in Microsoft vs trying to create a premium brand template.

Using app

About 9 hours

Total reviews

4

Average rating

4.5

1 / 5 Share

Oct. 14, 2025

DON'T SUBSCRIBE. They will not help with any tech support. They took money and didn't help me. In the end, I lost money with no use of this fake product. DON'T TRUST THESE GUYS FROM BANGLADESH WHO USE WESTERN NAMES. NEVER BUY ANNUAL PLAN WITH THESE CRIMINALS. THEY WILL STOP RESPONDING ONCE YOUR MONEY for an year's plan goes into their pockets. After paying an year's subscription fees to these criminals, I was not helped at all and no response. Now I have moved to www.outfy.com which is cheaper and has far better integration.

Using app

4 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 12, 2025

This works smoothly but i wish it could create real UGC vide o that mskes sense from the images it takes on website

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

I Love working with Ashley, she is so helpful, and can always be counted on. In fact the entire team gives Stellar Customer Service.

Using app

10 months

Total reviews

2

Average rating

4.5

1 / 5 Share

Sept. 23, 2025

I installed this app but never got to use it because I was hospitalized. I originally chose it because it stated “pay as you go,” but I was unexpectedly billed for a yearly plan. I immediately contacted customer service, since I never used the app, uninstalled it, and do not intend to use it. Despite this, I was told they could not reverse the yearly charge—even though the charge just appeared today through Shopify and PayPal. Their excuse was that the charge “went through two weeks ago” and I was “one week late” to claim a refund. This makes no sense, as I only received the PayPal and Shopify notifications today. Ashley from support even suggested that since I had now “paid,” I could just use the app for the year. But I had already uninstalled it! What part of I do not want or use your service is so hard to understand? This company feels untrustworthy, and I would not recommend them to anyone.

Using app

25 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Sept. 21, 2025

so easy to use

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Top class. Awesome app, seamlessly connected to shopify and working really well.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Ashley was a great help. She helped me found out why my social media accounts would not connect. For all who read this, if your social media accounts will not connect, make sure your third party cookies are not blocked.

Using app

1 day

Total reviews

7

Average rating

4.1

Developer Reply

Hi I'm so happy you are loving Minta!! We love it too! We love our merchants being happier even more! It's what makes us tick! Happy Minta-ing! :-) 🙏 Avraham Director of Customer Success Minta

5 / 5 Share

Jan. 14, 2026

Sent a chat to Minta and I instantly received a reply back from Shafta. I was very happy how quick of a response I received. The error seemed to be my own and not Minta. I have to say I really like what they've done with all the products and the video designs, awesome and looks fantastic! UPDATE: Had to get a hold of the team chat due to product and vides not matching. I was able to chat with Alex, and he was patient, helpful and very quick. He also gave me instructions on what I would or could do on my end, and crossing my fingers. Thanks, Alex!!

Using app

22 days

Total reviews

24

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

nice app

Using app

2 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 29, 2025

Over 7years of using Shopify and trying variety apps. This was the only app that made me leave the review. I installed it long time ago. And it was suddenly started to being charged. I asked for refund their reply was they informed me via email that this app will be automatically change to paid version. (But I don't recall such email they always spam me flooded with email I don't know which one is talking about this info.) Which I never clicked a thing to change as subscription model. I asked for refund the reason is because they send me email not able to refund even though automatically without me authorize payment. And the reply was I don't know why you don't want to use our app. And I couldn't find any cancel plan button, so I talked to them oh you must uninstall. If not will be continue to be charge. It is written as free to install but it is not they will secretly keep taking fees without your approval. I didn't even know it was legal. Their service attitude also very bad. I talked about situation seems didn't even read. Even if at least you put effort of copy and paste can ask Chat GPT will get better answer then just reply anywho without reading properly. As a same service provider I don't even do that to my customers. Without their proper approval charge the customer anyhow and refuse to refund. It at leas gave me a properly reply it wont be so bad like this. But the first reply was our app is great why you don't continue use? I don't understand why. And we told you it will change to be auto subscription. It's you didn't check properly your email. (this was the answer. I didn't know apps can be just change like this without my approval with Shopify setting. All of the app when I go in they will inform me without it can't use if this happened. But this was never.) I think whoever been hired to reply customers... should be doing this job.

Using app

About 3 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 27, 2025

Alex was such a big help. For some odd reason my post stopped automating for Tiktok. He knew exactly what needed to correct the issue. He also took the time to show me how to see my other post in the planner as i thought there were only 3 at a time. I am a first time user for Minta and i love it so far. Awesome app and awesome team!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

man o man what an app, if you wanna take your brand far use this app

Using app

8 minutes

Total reviews

7

Average rating

4.4

Developer Reply

Hi I'm so happy you are loving Minta!! We love it too! We love our merchants being happier even more! It's what makes us tick! Happy Minta-ing! :-) 🙏 Avraham Director of Customer Success Minta

1 / 5 Share

Aug. 24, 2025

worst app ever. videos failing to upload for over 2 months despite several complaints. Yet they shamelessly were happy to take their $5 monthly subscription. Never again. Good riddance to bad rubbish.

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi We’re sorry to see your review. I've reached out to you to assist - please could you come back to me? Jordan Customer Care Supervisor Minta

5 / 5 Share

Aug. 22, 2025

Great customer service. Love that you can suggest edits and let the developers know about potential improvement that could be considered.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi I'm so happy you are loving Minta!! We love it too! We love our merchants being happier even more! It's what makes us tick! Happy Minta-ing! :-) 🙏 Avraham Director of Customer Success Minta

5 / 5 Share

Aug. 20, 2025

Good app for auto social media posting. I have been using it in another store, and it worked well. Unlike other apps, this app allows you to chat with their customer service if you are on a free subscription. Customer service Rep Alex was very helpful.

Store

Kozzy Co

Using app

11 days

5 / 5 Share

Aug. 9, 2025

I'm enjoying the range and options Minta Social offers in their selections! Their vibrant post and advertisements created excitement for our renewed social media launches! Fun and not a complicated app to use!

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi I'm so happy you are loving Minta!! We love it too! We love our merchants being happier even more! It's what makes us tick! Happy Minta-ing! :-) 🙏 Avraham Director of Customer Success Minta

5 / 5 Share

July 23, 2025

GameChanger for My Brand! Using Minta has completely transformed the way I market my brand, The Legacy Shirts. As a small business owner with a million things to juggle, Minta became my secret weapon. It effortlessly turned my products into stunning videos and social media content, literally saving me hours every week. The templates are not only professional but also fun and eye-catching, which fits perfectly with my nostalgic, empowering brand vibe. Within the first week, I noticed a huge boost in engagement and clicks. People were finally seeing The Legacy Shirts the way I envisioned in my mind. What I love most is how easy it is to schedule and post across platforms directly from the app. No more scrambling last minute or hiring outside help. Minta makes me look like I have a full marketing team behind me! If you have an eCommerce store and want to stand out, this is the tool to have in your toolbox. Minta gave my brand the voice, style, and visibility it deserved. Thank you, Minta! — Giselle Mosley, Founder of The Legacy Shirts

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi I'm so happy you are loving Minta!! We love it too! We love our merchants being happier even more! It's what makes us tick! Happy Minta-ing! :-) 🙏 Avraham Director of Customer Success Minta

1 / 5 Share

July 21, 2025

Charges continue even if unused – be careful! This has been the most unreasonable experience I've had with any Shopify app so far. Even though I wasn’t actively using the app, I was still charged $5 every month. The support team explained that if you don’t want to use the app after the 7-day trial, you must uninstall it from your store. I want to emphasize this clearly: Unless you remove the app from your store, the subscription fee will continue to be charged. Simply removing your payment information inside the app is not enough. I've never encountered such a system with any other app I’ve downloaded from the Shopify App Store. New users should definitely be cautious.

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi - sorry to hear this. Our Minta app uses Shopify's native billing system, which means charges continue unless the app is uninstalled via your Shopify admin. Removing card info in the app doesn’t stop charges - only uninstalling does, which - while standard practice across all Shopify apps - is explained clearly in our help articles and via support, if you'd reached out. Payment is not made from you to us, it is made to Shopify and then to us - so Shopify see the app is installed and you will be charged according to the plan you are signed up to. That said, I'd like to resolve this for you. Feel free to contact us directly - I'm sending you a message now. Avraham Director of Customer Success Minta

5 / 5 Share

July 19, 2025

The app has been easy to use and consistently posts new videos to my social accounts.

Using app

5 days

Total reviews

1

Average rating

5.0