Minta Automated Social Videos
Social Media AI Promo Video, Product Video Maker & Auto...
Rating
4.7
feedback
842
chart
#293
All reviews
Rating Breakdown
Review RSS Feed
June 9, 2024
I initially left a negative review but had misunderstood my order. Avraham was fantastic in resolving my queries. He is an asset to the company (and is I'm sure not being paid enough). Thanks Avraham, and apologies to the customer service team for any inconvenience caused.
Hi there K Sorry to hear you've been experiencing issues with the Minta app. We are in touch, which I'm delighted with. I will solve this for you, I promise it'll be worth your time :) I really want to solve this issue for you. Avraham | Customer Success Director
June 3, 2024
Thank you for the 4-star rating! We're thrilled you are enjoying our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
June 3, 2024
Thank you for the 4-star rating! We're thrilled you are enjoying our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
June 2, 2024
No wonder they want new subscribers to make a promo video before the customer realizes what a useless and ripoff service Minta is. From the beginning of the service I was unimpressed with the quality of the videos which kept repeating the same products in addition to stating Black Friday sale in the middle of May. I made my payment, I was not late. I paid on time yet for some reason Minta decided to not only not run my ads on Facebook and Tiktok-which had already been running but refused to also run the ads for Pinterest and Instagram which I had added. After waiting a week for them to get the ads all going. NOTHING. I had to reach out four different times and just got the runaround. Requested a refund. Don't trust this company. Trust the one-star reviews not the five stars that can be bought.
Hi there S, Sorry to hear you've been experiencing issues with the Minta app - this is not the experience we want for our customers! We were discussing your issues via email, but it seems you have chosen to write a 1-star review. I contacted you by email on 29 May and again on 2 June to try to resolve your concerns, but we haven't received any reply other than a blanket demand for a refund. :-( Could you please come back to me on live chat or send me an email at [email protected]? I'd love to figure out a way forward for you. I really want to solve these issues for you and am committed to doing everything we can to resolve this. We want you to be happy. :-) Avraham | Customer Success Director
June 20, 2024
Simply Awesome!!!! I just love the beauty of technology and what you all are doing. Videos are definitely getting attention.
Thank you for your 5* review - it means the world to us! Was there anyone in particular who helped you!? We'd love to hear! We love your feedback - [email protected] Always here for you 🖤 Jordan | Customer Care
June 1, 2024
better than Ad creative
Thank you for your 5* review - it means the world to us! Was there anyone in particular who helped you!? We'd love to hear! We love your feedback - [email protected] Always here for you 🖤 Jordan | Customer Care
May 31, 2024
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
May 31, 2024
Thank you for your help during the initial set up!
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
May 31, 2024
I highly recommend I love it
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
May 26, 2024
Love
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
May 24, 2024
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
May 22, 2024
i would recommend this app because it takes all the guess work out of doing this video marketing
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
May 19, 2024
I truly enjoy it! It’s a really good app, it simply needs to work better on a mobile device like an iPad. Many of us are work on the go and a laptop is not as convenient as a mobile device.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
May 19, 2024
It is very easy to use and navigate around.
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
May 18, 2024
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
May 18, 2024
so nice app i love it
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
May 16, 2024
So Far So Good. Only been a day but support very helpful
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
May 16, 2024
Amazing app! Great ads and possible to edit. Really love it! ♡
Thank you for your 5* review - it means the world to us! Keep enjoying! Always here for you 🖤 Jordan | Customer Care
May 11, 2024
great product, lets bring in some clients
Thank you for your 5* review - it means the world to us! Good luck in 'Minta-ising' your client base! Always here for you 🖤 Jordan | Customer Care
May 8, 2024
estoy probando la version de prueva hasta ahora me gusta mucho
¡Gracias por la calificación de 4 estrellas! Estamos encantados de que haya disfrutado de nuestra aplicación y nos encantaría saber cómo podemos convertirla en una experiencia de 5 estrellas para usted. ¿Podría enviar un correo electrónico a [email protected] y mencionar mi nombre (Jordan) y podremos intentar implementarlos por usted? 😊🙏 ¡Queriendo ayudar! Jordan | Customer Care