Mirakl Connect
Grow sales by easily listing products across top marketplaces
Rating
4.0
feedback
60
chart
#459
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
2%
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Less than a month
10%
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Less than a year
52%
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More than a year
35%
Reviews Summary
The reviews for the Mirakl Connect app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the ease of use, seamless integration with marketplaces, and helpful support from the Mirakl team. Users appreciate the time-saving features, such as automatic order creation and stock synchronization. However, negative feedback revolves around issues like missing VAT information in orders, lack of support for certain functionalities like order cancellations and refunds, and difficulties in removing unwanted fields inserted into Shopify. Some users also mentioned challenges with technical issues and poor customer service.
Highlights
Review RSS Feed
All reviews
April 11, 2026
We use the Mirakl platform for two marketplaces and were happy to find this connector. It would save us a lot of time by automatically creating orders instead of having to create and process them manually. However, we discovered that no VAT line is being sent! This should normally work in an order sync tool, right? We use other sync tools for different marketplaces that do include this by default. Very disappointing. Hopefully, there is a solution for this.
Feb. 26, 2026
By leveraging Mirakl Connect, we’ve successfully expanded our digital footprint into high-barrier-to-entry markets. The platform’s catalog transformer has effectively eliminated the inefficiencies of manual onboarding, allowing for a more agile and scalable expansion strategy.
Feb. 3, 2026
I have been working with Mirakl for 5 months and I must say it's great. It does take a while to set up and understand so be patient but once you have know what you're doing it's a brilliant system. Great support from all of the team.
Jan. 13, 2026
This app absolutely sucks. I am an enterprise user and pay a monthly fee of over $500 to automatically transform the data into the retailer channel's specifications. 4 months later, I am still not fully live with the retailers and have done countless hours of manual work. However, I was forced to sign a 12-month contract at the beginning, so I am currently stuck with it. the staff at Mirakl Connect really tries to help, but the technology is so bad, there is not much they can do.
Oct. 1, 2025
Good connector, orders flow correcly from Mirkal Markeplaces to Shopify, without any issue. Easy to set-up with good documentation. Also up to 25K€ gmv it is for free vs other aggregators that can be expensive for small companies like us
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