Mirakl Connect

Of all the ways to connect shopify to a Mirakl marketplace, this would have to be the worst. The most frustrating thing about it is the utterly hopeless AI help assistant that just send you around in circles. Foreget about opening a ticket, because that requires you to pay the $500/month subscription.

No customer service - horrible integration

We use the Mirakl platform for two marketplaces and were happy to find this connector. It would save us a lot of time by automatically creating orders instead of having to create and process them manually. However, we discovered that no VAT line is being sent! This should normally work in an order sync tool, right? We use other sync tools for different marketplaces that do include this by default. Very disappointing. Hopefully, there is a solution for this.

By leveraging Mirakl Connect, we’ve successfully expanded our digital footprint into high-barrier-to-entry markets. The platform’s catalog transformer has effectively eliminated the inefficiencies of manual onboarding, allowing for a more agile and scalable expansion strategy.

I have been working with Mirakl for 5 months and I must say it's great. It does take a while to set up and understand so be patient but once you have know what you're doing it's a brilliant system. Great support from all of the team.

This app absolutely sucks. I am an enterprise user and pay a monthly fee of over $500 to automatically transform the data into the retailer channel's specifications. 4 months later, I am still not fully live with the retailers and have done countless hours of manual work. However, I was forced to sign a 12-month contract at the beginning, so I am currently stuck with it. the staff at Mirakl Connect really tries to help, but the technology is so bad, there is not much they can do.

Good connector, orders flow correcly from Mirkal Markeplaces to Shopify, without any issue. Easy to set-up with good documentation. Also up to 25K€ gmv it is for free vs other aggregators that can be expensive for small companies like us

A terrible app that inserts fields into Shopify without permission that can't be deleted afterwards, and it also has no real support. Stay away from this app, it ends up causing damage to the store that is then very difficult to repair.

We’ve been using Mirakl for 3+ years to connect to marketplaces and have found it very helpful. Mirakl's team is responsive and provides fast, effective support when need it.

Connecting the Shopify App to the Mirakl Account does not work (Internal server error #500). Very bad experience and no available customer support to get help, only an useless AI chatbot.

We’ve been using Mirakl Connect to sync B&Q marketplace orders with Shopify, and the experience has been frustrating from start to finish. The app fails to transfer essential VAT information from Mirakl into Shopify, so every order appears as zero VAT. This is completely incorrect and makes the orders unusable for invoicing or accounting. This is not a minor issue. It creates real problems for tax compliance and financial reporting. Support confirmed that this limitation is known. There is no way to map additional fields, and no built-in tools to generate correct invoices. If you need accurate tax handling, proper order records, or anything beyond the bare minimum sync, this app will not meet your needs.

Mirakl Connect is the best system available for working effectively with retailers' marketplaces. It's intuitive to use and seamlessly integrates with our systems, saving our team so much time and effort. The support team is also really helpful. Thanks!

We’ve been using the Mirakl app for nearly a year now to connect our marketplaces and have found it extremely user-friendly and helpful. The Mirakl team is always responsive and provides fast, effective support whenever we need it. Special thanks to Clementine for her outstanding help!

Super great and communicative team, smooth onboarding so far & look forward to using the platform to its full potential

We have been using the app for many years now, nothing but pleasant experiences, and the Mirakl Team are there to support you along the way. Many thanks

Mirakl Connect has been a game-changer for our business. It made it so much easier to discover and connect with new marketplace opportunities, and the onboarding process was seamless. We've been able to expand our reach, grow sales, and build great relationships with partners - all in one place. Highly recommend for any brand looking to scale smart and efficiently.

Easy to use, great team to communicate with who are ready to help with any request!