All reviews

Rating Breakdown

  • 5
    73% (41 ratings)
  • 4
    5% (3 ratings)
  • 3
    4% (2 ratings)
  • 2
    4% (2 ratings)
  • 1
    14% (8 ratings)

Reviews with Text

  • 89% (50)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2025

We've used the Mirakl app for the last 6 months to allow us access to a specific marketplace. It was really simple to set up and has worked seamlessly to sync products, stock, orders and despatch info. We can't fault it.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 3, 2025

Connecteur simple et rapide à configurer. Il me permet de gagner du temps dans la gestion de mes opérations. Toutes mes commandes Decathlon et Amazon arrivent sur mon shopify et sont transmises à mon logisticien qui gère ma marque de nutrition sportive Mulebar. Gros gain de temps aussi pour la synchronisation des numéros de tracking qui remontent chez Decathlon et Amazon.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2025

L’intégration du connecteur Shopify de Mirakl Connect a grandement simplifié la gestion de mon activité marketplace pour ma marque de masques anti-pollution Frogmask. La synchronisation automatique des stocks, des prix et des commandes entre ma boutique Shopify et les différentes marketplaces Mirakl est un vrai atout. Plus besoin de jongler entre plusieurs plateformes : tout est centralisé et actualisé en temps réel, ce qui limite grandement les erreurs de stock ou de tarification. Le connecteur est simple à configurer et à utiliser au quotidien. La gestion des commandes marketplace directement depuis Shopify me fait gagner un temps précieux. Je recommande vivement ce connecteur à tous les marchands souhaitant développer leur présence sur plusieurs marketplaces sans complexifier leur gestion !

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2025

Nous utilisons au quotidien cette application. Tout fonctionne bien dans l'ensemble.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

June 1, 2025

Laisse des meta champ dans ma boutique est impossible de les supprimer

Using app

8 days

Total reviews

12

Average rating

3.7

Developer Reply

Merci de nous avoir remonté ce point. Malheureusement, il n’est pas possible pour nous de supprimer un méta-champ une fois l’application désinstallée, car l’accès à votre boutique nous est retiré immédiatement. Nous avons contacté Shopify afin de voir comment résoudre cette situation et améliorer l’expérience. Thank you for bringing this to our attention. Unfortunately, we are unable to delete a metafield once the app is uninstalled, as we immediately lose access to your store. We have reached out to Shopify to understand how we can resolve this issue and improve the experience.

1 / 5 Share

Feb. 20, 2025

Terrible app we are force to use it because of a client i have been contacting them for over a week to speak with someone because there is a technical problem and they wont even answer me i use many other plattform never had happen that there is an issue and nobody to contact as well all of the answers are ready answers they dont even reed whats the issue i ship and manage many accounts never had such an issues as this company if you can dont use them hopefully after they see this messge someone will contact me

Using app

5 months

Total reviews

1

Average rating

1.0

3 / 5 Share

Dec. 17, 2024

When we install the Mirakl Connect app in the shopify app store, it shows Stock locations not synchronized. And always redirect to this page when we click the confirm button. Could you please kindly help us to check this problem?

Using app

About 21 hours

Total reviews

1

Average rating

3.0

Developer Reply

Hello, thank you for reaching out! For any assistance, feel free to contact our support team by submitting a ticket through your Mirakl Connect account > Help Center. Upon reviewing your installation, it seems that none of your products are being imported because they lack SKUs in your Shopify account. SKUs are required for our app to function properly. If you need further details or support, don’t hesitate to get in touch with our support team.

5 / 5 Share

March 26, 2024

Application très simple d'utilisation pour vendre ses articles et suivre ses commandes sur des marketplaces depuis son site Shopify, je recommande

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

Mirakl has been the connector between our small family brand and some of the biggest retailers out there. The connection is smooth, no issues and has generated great success. Paulina was very helpful getting us started with the platform!

Using app

About 2 years

Total reviews

26

Average rating

5.0

5 / 5 Share

March 21, 2024

I recently started using the Mirkal app for my DTC business, and it has been a fantastic addition to our sales channels. The integration process is straightforward, although it does require some technical and Excel skills when importing details from your own store to retailers. Overall, the platform is user-friendly and has significantly streamlined our operations. Highly recommended for businesses looking to expand their reach!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2024

We use the app for two-way order syncing and it works perfectly without any issues.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2024

Miracle has been a great addition to our business to allow seamless integration with marketplaces. I'd highly recommend them

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2024

Using app

Over 1 year

Total reviews

7

Average rating

5.0

4 / 5 Share

March 8, 2024

Per se eine gute App. Leider funktioniert die Kommunikation in Verbindung mit der DHL App nicht so gut. Sendungsnummern aus DHL (die in Shopify der Bestellung zugeordnet werden) werden nicht automatisch an Mirakl weitergegeben. Aktuell muss ich jede Sendungsnummer einzeln (händisch) aus Shopify in Mirakl übertragen...

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

March 7, 2024

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

The Mirakl App excels in streamlining order processing across various marketplaces, elevating our efficiency in managing orders and stock availability. Its optimised order management system has become an key asset in our daily operations, making the entire process a seamless and stress-free experience. The team at Mirakl have been incredibly supportive, providing prompt and effective solutions to all of our queries. Highly recommended for businesses looking to enhance their order processing capabilities across multiple marketplaces.

Using app

About 2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 31, 2024

We stopped using this app because it feels incomplete. I hope they add more functionality soon. We had to custom build two connectors in place of this.

Store

Appaman

Using app

6 months

Total reviews

6

Average rating

3.8

4 / 5 Share

Jan. 30, 2024

I have been using Mirakl for years and it has been a great addition to our business. The customer support is useless for any technical issue with the marketplaces, but except that all good. 4 out 5 just because of their customer support not assisting with anything when we had issues with a marketplace selling our prices at a different prices that indicated.

Using app

About 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 30, 2024

We have a Connect account in the USA and Canada. The integration with our marketplaces via Shopify has been very stable and easy to manage. Orders reach our ERP system automatically. Payment processing has been painless. We have successfully on boarded with some major retailers in Canada and USA and watched our business grow. Support from our Mirakl account manager has been excellent. This a great tool to grow your ecomm business and have quick and effective communications with potential retail market places. It would take forever to find the proper contact in these large retailers and they take their marketplace business very seriously.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Amazing, this app literally saved our business and made it grow. We were able to link our inventory and orders feed so easily with 3 marketplaces. They have great customer support, and the we were able to connect with other marketplaces using the connector. We love it

Using app

9 months

Total reviews

2

Average rating

5.0