Moose: AI Chatbot & Live Chat
MooseDesk - Support Helpdesk
Rating
5.0
feedback
427
chart
#247
All reviews
Review RSS Feed
Dec. 18, 2025
We're LOVING the app and Mabel has been fantastic resolving some tweaks we needed to how it displayed. Fantastic app.
Dec. 18, 2025
This application is very intuitive and easy to use, and Thomas has been an incredible support throughout the process. The app itself is powerful, and with Thomas’ assistance, everything worked perfectly. Highly recommend this app to anyone looking for a reliable solution with excellent support. We also needed some custom adjustments for our setup, and Thomas was able to handle everything quickly and effectively. So far, the app has been fantastic and the potential benefits are very promising.
Dec. 17, 2025
Needed help with a modification and customer assistance was fast and provided a detailed photo to show me how to make the fix.
Dec. 14, 2025
Dec. 12, 2025
We've been using Shopify for a very long time as America's only Online Dollar Store and the Customer Support for this app is Absolutely Amazing. We will recommend this app to anyone.
Dec. 12, 2025
I've only been using this app for a few days, but I must say: it's very powerful. The ease of setup, flexibility and, most importantly, the customer facing side is incredibly helpful. I have been using another bot for about 3 years and was happy with it, but wanted something native to shopify. I was nervous to switch, but couldn't be happier so far. On top of that, if you need help or have an issue...the chat support is NEXT LEVEL elite. Quick, thorough, open to suggestions and they will help get anything done you need. Try it, you won't be disappointed.
Dec. 11, 2025
Dec. 8, 2025
Really happy with Moose so far! The app is super easy to use and does exactly what I needed for AI assistance on my Shopify store. Special thanks to Mabel for being incredibly helpful — she upgraded my quota quickly and explained everything very clearly. Great support and smooth experience overall. Highly recommended for anyone starting with AI on Shopify!
Dec. 7, 2025
This app is very nice and free. Easy to use and support team "MINA" respond and fix the issue so quick.
Dec. 7, 2025
Kelly was great and really helped me with understanding the background information I needed to feel comfortable using this app.
Dec. 4, 2025
Great app and excellent support. The team is very responsive and helpful. It works smoothly and delivers exactly what we needed. Highly recommended.
Dec. 3, 2025
This app is amazing—you get tons of powerful features to explore and really make the most out of it. Whenever you have questions, the support team is quick and helpful. Based on my experience, I received excellent customer service from Mabel at MooseDesk.
Dec. 2, 2025
شكرا للقائمين علي هذا التطبيق الرائع والدعم الراقي السريع شكراً لكي kelly ساعدني بصبر جميل شكرا لكي
Nov. 27, 2025
Fantastic app! Super easy to use, clean design, and works perfectly. A must-have live chat for any Shopify store!
Nov. 26, 2025
I am still figuring it out but I think it good. I like how there's always someone to help when needed.
Hi Mindful Of Faith, We’re truly grateful for the opportunity to serve you. 💖 Your feedback means so much to us, as it helps us keep improving and ensure you always enjoy the best possible experience. Our team is delighted to hear that you have been getting prompt assistance from our team. At the same time, we’d love to know what you feel defines a true 5-star service. Was there anything in particular you think we could improve? Your perspective will give us valuable guidance to further refine our app and service. Thank you once again for choosing us and for supporting our growth. 🙏